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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Royal Oak is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported rude and dismissive behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect or incomplete orders, causing frustration among customers.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables, floors, and bathrooms.
Wait Times
Customers consistently experienced long wait times for their orders, often exceeding expected times, especially during peak hours.
Staff Attitude
While some staff were praised for their friendliness, many reviews indicated a lack of urgency and professionalism among employees.
DS
Dave Sparks
Nov 7, 2025
4.0
Great place to grab a bite to eat!
DE
David Ellis
Oct 14, 2025
1.0
Checkout Lady rude and acted like she didn’t want to wait on us. When my wife tried to show her a coupon we had, she started to scold my wife that she could only do one thing at a time when in fact she was taking my wife’s order at that time. Will never go back to that location.
PE
Pam Ellis
Oct 14, 2025
1.0
The lady that was to take our order ignored us, but looked at us as she continued sweeping. Then another customer can in behind us and she was going to wait on him. He spoke up that we were there first. I ordered, my husband was ordering, and I held up my phone so she could see the 20% off coupon. She then began to scold me that she could only do one thing to a time. She was trying to get our order correct, and she just continued to berate me, until I interrupted and told her, I got it! You have scolded me quite enough. I think the woman doesn’t like her job very much, or just didn’t like us, for some reason.
NR
Natalie Richmond
Oct 13, 2025
5.0
I witnessed a thoroughly obnoxious woman berating a clearly youthful manager over a ten dollar order yesterday. She was verbally assaulting her, relentless. The manager had refunded her the money (when I started listening I assumed it was a large party order the way she way rambling on about being compensated for her ‘inconvenience’. It was ten lousy dollars.) and offered her a complimentary sweet- likely all that was in her power to give. The woman insisted she would get a gift card. I was half tempted to give the woman another ten dollars just to make her leave this young lady in peace.
I was impressed at the team’s handling of this clearly disturbed woman who was truly embarrassing herself. Her time could not have been terribly valuable as she was spending 20 minutes holding up a line just to hear her own self righteous voice talk. They were gracious, courteous and did all in their power to amend the situation.
Please do not be this person. If you are looking to turn ten dollars into 20, go play the stock market. Don’t bully staff.
JJ
John
Oct 4, 2025
1.0
The floors and tables are all filthy at 6 am, so that means the night crew doesn't do anything I mean c'mon who's in charge here? If you can't have pride I'm where you work then what are you even doing!
Does Panera Bread in Royal Oak accept reservations?
No, Panera Bread in Royal Oak does not accept reservations.
What are the opening hours for Panera Bread Royal Oak?
Panera Bread Royal Oak is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What meals does Panera Bread serve in Royal Oak?
Panera Bread in Royal Oak serves breakfast, lunch, brunch, and dinner.
Can I order online for delivery or pickup from Panera Bread Royal Oak?
Yes, you can order online for rapid pick-up or delivery through their website or the Panera Bread app.
Does Panera Bread Royal Oak offer catering services?
Yes, Panera Bread Royal Oak offers catering as one of its services.
What types of payment does Panera Bread Royal Oak accept?
Panera Bread Royal Oak accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at Panera Bread Royal Oak?
No, this location does not have a drive-thru service.
Which nearby places can I visit after dining at Panera Bread Royal Oak?
After dining at Panera Bread Royal Oak, you might enjoy visiting English Gardens Flower Market for floral gifts, or Brown Iron Brewhouse Royal Oak for barbecue and brewery experiences.
Are there convenient gas stations near Panera Bread Royal Oak?
Yes, nearby gas stations include Exxon & Mobil Stations, Mobil, and On The Run, which are useful for fueling up before or after your visit.
What places nearby Panera Bread Royal Oak can help with health and wellness?
Nearby health and wellness options include European Wax Center for hair removal, Aspen Dental for dental care, and Removery for tattoo removal services.