Panera Bread

3.4
928 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Royal Oak is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
30955 Woodward Ave, Royal Oak, MI
48073, United States

Hours

Reviews

3.4
928 reviews
5 stars
360
4 stars
163
3 stars
94
2 stars
85
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, rude staff interactions, and frequent order mistakes.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness.

Food Quality

While some customers enjoyed the food, there were consistent complaints about incorrect orders, missing items, and poor food preparation.

Staffing Problems

The location is often described as understaffed, leading to long wait times and disorganized service.

Customer Experience

Several reviews mentioned negative experiences with staff attitudes and overall customer service, leading to dissatisfaction.
  • GJ
    Gina Jacobi
    5 days ago
    2.0
    Rude woman waited on me at the bread counter. I wanted to order a bagel and she acted so put off by me that I left. It’s unfortunate because I like Panera a lot for certain things.
  • CF
    Carlyn Feola
    Dec 18, 2025
    2.0
    The second time I ordered soup they are out of baguette bread bowl and I came back with a bowl. They should of said on the machine they are out of it for the soup bread bowl. I paid 9 dollars on that like.
  • RH
    Rachel Highfield
    Dec 9, 2025
    3.0
    Not very clean… all the tables were covered in crumbs. Their iced coffee was pretty good though! Some items on the coffee bar were empty and we had to ask for refills.
  • DS
    Dave Sparks
    Nov 7, 2025
    4.0
    Great place to grab a bite to eat!
  • NR
    Natalie Richmond
    Oct 13, 2025
    5.0
    I witnessed a thoroughly obnoxious woman berating a clearly youthful manager over a ten dollar order yesterday. She was verbally assaulting her, relentless. The manager had refunded her the money (when I started listening I assumed it was a large party order the way she way rambling on about being compensated for her ‘inconvenience’. It was ten lousy dollars.) and offered her a complimentary sweet- likely all that was in her power to give. The woman insisted she would get a gift card. I was half tempted to give the woman another ten dollars just to make her leave this young lady in peace. I was impressed at the team’s handling of this clearly disturbed woman who was truly embarrassing herself. Her time could not have been terribly valuable as she was spending 20 minutes holding up a line just to hear her own self righteous voice talk. They were gracious, courteous and did all in their power to amend the situation. Please do not be this person. If you are looking to turn ten dollars into 20, go play the stock market. Don’t bully staff.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Royal Oak accept reservations?

No, Panera Bread in Royal Oak does not accept reservations.

What are the opening hours for Panera Bread Royal Oak?

Panera Bread Royal Oak is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.