Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,332 reviews
5 stars
509
4 stars
255
3 stars
207
2 stars
95
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and quick service, especially during morning hours, but also reported rude interactions and long wait times in the drive-thru.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, stale, or incorrect orders, indicating inconsistency in food preparation.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned dirty tables and unsanitary conditions.
Operational Issues
Numerous reviews highlighted problems with the restaurant's hours, including early closures and incorrect information about operating times.
- JVjeremiah vroman3 days ago2.0I did a pickup order and didn’t receive an item. I went through the drive through and was told to go to the second window. Never have I felt more disrespected by the second window person before. I had the online receipt and everything she was extremely rude and aggressive. The only reason I am giving it 2 stars instead of one is the manager was quick to make sure I received my missing item. He did a great job of handling the situation.
- RSRachel SytsmaDec 27, 20252.0The servers were very and we got our food very quickly and the restaurant itself was pretty clean for a fast food place, but the food was a HUGE let down even for a McDonald's. The fries were very cold and stale and had no salt on them and the McCrispy strips were so tough I could barely bite into them.
- HDH DDec 21, 20255.0This was one of the nicest, cleanest McDonald's I've been to in a while. They have a playscape & the employees bring your food to you when you dine in.
- OCOlivia ChereseDec 14, 20251.0Lobby was closed before 8:30 but signage says the lobby closes at 11.... seems like workers were closing early for no reason.
- RBRed B.Dec 10, 20255.0All I can say is this McDonald’s was friendly gave great customer service and honestly, everybody didn’t look like they were overworked. They might be, but they didn’t look at and again they were friendly. The service was the fastest that me and my husband have ever had with a McDonald’s And hopefully the owner the company or management gives kudos to the team that served me and my husband this morning through the drive-through, all of you were amazing just absolutely amazing and the individual person with the red hair absolutely phenomenal in my opinion.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 423 W 11 Mile Rd, Royal Oak?
McDonald's at 423 W 11 Mile Rd, Royal Oak is open daily from 6:00 AM to 11:00 PM, except on Monday when it opens at 6:00 AM and Sunday at 7:00 AM.
Does this McDonald's location offer drive-through service and what are the drive-through hours?
Yes, this McDonald's has a drive-through open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 7:00 AM.
What delivery services does McDonald's Royal Oak provide?
McDonald's Royal Oak offers delivery including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from this McDonald's location?
You can order using the McDonald's App available on iOS and Android, or order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Royal Oak?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available at McDonald's Royal Oak along with services like DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
What is the address and contact number for McDonald's Royal Oak?
The address is 423 W 11 Mile Rd, Royal Oak, MI 48067, US. The main phone number is +1 248-543-9888.
How can nearby public transportation options help me get to McDonald's at 423 W 11 Mile Rd?
You can use SMART Royal Oak Transit Center bus station or the Royal Oak Amtrak Station nearby to conveniently reach McDonald's at 423 W 11 Mile Rd.
Are there any places for shopping or services near McDonald's Royal Oak that customers might visit before or after their meal?
Yes, nearby are Todd's Menswear and The Wedding Suit Guy for clothing shopping, Rembrandt Tailoring for alterations, and Jeff Fontana Designs Inc for interior design and antiques.
What nearby attractions or facilities could enhance a visit to McDonald's Royal Oak?
Besides dining at McDonald's, visitors can explore Alisa Marie Brows & Spa for beauty services, enjoy parking at S Washington Ave Parking, or visit Chipotle Mexican Grill and Sonic Drive-In for other dining options nearby.