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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(448 reviews)

Business Details

1700 W 14 Mile Rd, Royal Oak, MI
48073, United States
(248) 838-8221
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Royal Oak, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1700 W 14 Mile Rd, Royal Oak, MI
48073, United States

Hours

Reviews

3.4
448 reviews
5 stars
164
4 stars
98
3 stars
54
2 stars
35
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including burnt items, stale donuts, and inconsistent preparation.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unclean food handling practices.

Parking and Accessibility

The parking lot was described as too small and poorly designed, causing difficulties for customers trying to enter or exit.

Inconsistency

There were numerous mentions of inconsistent drink and food quality, leading to customer dissatisfaction.
  • SP
    Selah Polosky
    Feb 25, 2026
    1.0
    I stopped at 438 they opened 430 went through drive through spent 10 min with a no go answer. Pulled out went inside and asked if they were open they say yes. I asked if I could order he said he was too busy. I was the only one in the store. So again I say you’re open but I can’t order he says I’m busy too busy maybe later. I left….no words. Turn off your ope sign don’t waste my time at 430 am!!!
  • ZK
    Zachary Kelley
    Feb 20, 2026
    3.0
    The food and drinks here are great, and the staff here are great. It's in a very convenient location, which makes it busy most of the time. The parking lot and drive thru lane is too small for the amount of people coming through. Makes it very difficult to get into the parking lot, let alone into the drive thru line. Other than that, great Dunkin Donuts.
  • LB
    Lauren B
    Feb 17, 2026
    1.0
    There’s nothing consistent about this location besides the fact that they burn any sandwich I order as well as the hash browns. Bagels are burnt but also so chewy I can’t even bite through the sandwich. Got a coffee and a sandwich and asked for a cup of water without ice- it was a dollar extra. Just go to the other location in Madison Heights on 14mile
  • JC
    Jamie Craig
    Feb 13, 2026
    1.0
    I just went through the drive through at this location and ordered a chocolate chip shake. They gave it to me and it was just a regular chocolate shake. I explained that I ordered a chocolate chip, they got VERY rude with me and told me that’s not what I ordered. They kept arguing with me until I told them to just give me my money back so I could go somewhere else. One of the employees responded “Well he’s already making you another one” and proceeded to hand me an Oreo shake. Do better guys, this is as ridiculous and very unprofessional. I’ll be going to a different location moving forward.
  • LR
    Lilianna Roma
    Feb 1, 2026
    1.0
    The food, sucks. Took too long my friend had to leave before even getting her stupid bacon egg and cheese that ultimately would’ve been a burnt bagel, mysterious looking cheese and soggy eggs. I had to pay a dollar for a water that tasted like plastic. It smells bad in here. My doughnuts are cold and hard. I feel bad for this poor man who has been here for the last 30 mins just asking for his wrap. If it was possible for me to leave a 0 star review I would’ve because I’ve been here twice and it was the same experience both times and I am posting this to urge people to not come here because the refresher tasted like acid and the bagels and donuts are both hard to eat. I must not be America because there is no way I am running on this poopoo.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Royal Oak, MI?

Dunkin' in Royal Oak, MI is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service and curbside pickup is available as well.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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