Taco Bell

3.4
1346 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 28540 Gratiot Ave. in Roseville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
28540 Gratiot Ave., Roseville, MI
48066, United States

Hours

Reviews

3.4
1,346 reviews
5 stars
483
4 stars
286
3 stars
176
2 stars
93
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting well-maintained tables and restrooms.

Management Issues

Several reviews pointed to poor management practices, including inconsistent hours of operation and inadequate staffing leading to service delays.
  • TM
    Terry Mansor
    5 days ago
    5.0
    Selection is great. Economical choices Extra condiments & sodas Made fresh foods.
  • DF
    Duckie Flatfoot
    Nov 10, 2025
    1.0
    This is by far the worst Taco Bell I’ve ever been to and there was nothing fast about this food. I pulled into the drive-through at about 6:15 PM and did not leave the drive-through until roughly 6:40 PM. Now, yes it was my choice to wait however, there’s no reason why this should’ve taken as long as it did. Whoever was working the drive-through window was dead silent, and I didn’t even know if somebody was there until maybe 10 minutes of sitting at the speaker and she finally said something. When I finally got up to the window, it was another long wait. Again, I know it was my choice to wait, but I really wanted my nachos. When I finally get my food, it looks like everything is correct. I can tell my nachos are there so I leave. Lo and behold, I get home and start to unpack the order only to realize the sticker on the side of the bag reads nothing of what I ordered. Because the service was so slow, and there was no communication from staff, I will just keep the food I have…thankfully whomever ordered all this also got nachos, so there’s a silver lining there. Upon further inspection, the order in the bag has a bunch of food in it that wasn’t on the order sticker either. Unbelievable…thanks for the extra tacos though? Not that anyone is ever gonna read this and not that Taco Bell cares, but I will definitely be avoiding this location in the future. At least my soda order was right.
  • SK
    Sans Kusanagi
    Nov 7, 2025
    3.0
    They make you come into the lobby for things like Uber eats, they say it's because of bag thefts. They constantly claim to be closed late at night, never have anyone in the windows and I see people sleeping in the lobby. At time like 12:00 and 2am despite their hours being open till 3am. They seem to lie about anything so they don't have to work after midnight. It's rare to get an order out of them after midnight.
  • LP
    Luna Projects
    Nov 6, 2025
    1.0
    Unacceptable service and complete lack of professionalism. I came in and ordered three sandwiches, paid cash, and left. When I opened the bag, every item had cheese, even though my order clearly said no cheese — I’m allergic. I went back inside calmly, explained the mistake, and was told they’d remake the order. I waited over 10 minutes, watching multiple customers get served at the counter and through the drive-thru, while mine — a simple soft potato taco and bean burrito — wasn’t even started yet. Just because I was polite and patient does not mean it’s okay to ignore me. When I finally asked for a refund because I had to get back to work, the employee turned her back on me and said I’d have to wait until she finished other people’s food first. No apology, no sense of urgency — just rudeness and attitude. I asked for the manager, still remained calm, but was ignored again. Then she even complained about me to other staff while I was standing there. Completely unprofessional. No customer deserves to be treated like that — especially when they’re respectful and simply asking for a corrected order or refund. If management allows this kind of behavior, it reflects terribly on the entire store.
  • MG
    matthew gomel
    Nov 4, 2025
    1.0
    Walked in to wash my hands before I placed an order. The door to the men's bathroom was unlocked and saw a female employee with dimple piercings in her back slumped on the floor, asked if she was ok and she stood up and locked the door. Left the establishment immediately.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on Gratiot Ave in Roseville?

The drive-thru is open from 8:00 AM to 1:00 AM on Mondays and from 8:00 AM to 3:00 AM Tuesday through Sunday.

What is the address and contact number for Taco Bell on Gratiot Ave in Roseville?

The address is 28540 Gratiot Ave., Roseville, MI 48066. You can call them at +1 586-773-0930.