Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.
Food Quality
The food quality was inconsistent, with some customers enjoying their meals while others received cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
Many customers complained about slow service, with long wait times reported during both drive-thru and in-store visits.
Management Issues
Negative feedback highlighted poor management practices, including rude behavior from managers and lack of proper staff training.