Panera Bread

3.4
1771 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roseville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
31960 Gratiot Avenue, Roseville, MI
48066, United States

Hours

Reviews

3.4
1,771 reviews
5 stars
688
4 stars
338
3 stars
195
2 stars
132
1 star
418

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, missing items, and poor portion sizes.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a frustrating customer experience.

Cleanliness Concerns

Several customers reported unsanitary conditions, including dirty dining areas and food preparation spaces.

Pricing Complaints

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • JJ
    Jimmy J
    5 days ago
    1.0
    So this happens almost every time I go here. Get to drive thru, 2 cars ahead of me, and next thing I know I’ve been sitting for 30 minutes, no joke. If you go here ide probably go in or order inside pick up. Really the only Panera close by so I still go hoping it will be better but it never is, so beware!
  • CH
    Christina Hills
    Nov 15, 2025
    5.0
    Excellent food and Excellent service! From pastries, bread & bagels, soups, salads, sandwiches, breakfast to dinner I've never had something that wasn't great. An absolute staple in my family! 100% recommend going here.
  • SU
    Sheri Urbanek
    Nov 12, 2025
    1.0
    Do not get delivery through them- it's actually doordash, but still the contents of your order will ALWAYS be wrong and missing items. The dude tried to shift blame to doordash even though THEIR DRIVERS do not prepare the orders. After 3 bad delivery experiences, it's time for a review of their half ass work ethics. From food being slopped together to straight up missing and acting like it's the customers fault for their missing order items, disgusting customer service practices. And oh you're gonna give me a credit for food y'all misplaced prior to delivery? That's some stupid joke. The tone of both employees made it sound like their mistake was ours to deal with.. from tone to verbage. I don't care if a 3rd party delivered it, you prepared it and screwed up, you fix the problem regardless of 3rd party delivery services. As someone who worked customer service for over 15 yrs, in and out of the food industry, this is appalling customer service, especially on such an expensive order. I will never consider this establishment anything but a drive thru option from now on, because obviously the employees and management don't give a damn about completing orders before having them picked up and whatever problems they create become the customers to deal with.
  • KE
    Kathleen Elamin
    Nov 9, 2025
    3.0
    The food I had was pretty good.They just need to restock and clean up the beverage and when customers is in there eating , they shouldn't be sweeping around , they could keep it a little bit more cleaner in the dining area
  • KS
    Kendall Schley
    Nov 3, 2025
    5.0
    Everything taste great. But the cinnamon roll was a bit too sweet. They just need to cut the sugar on that one back a bit to enjoy. And their prices are a bit high. I spent $60 to get a few items for me and 2 neighbors .

Frequently Asked Questions About Panera Bread

Does Panera Bread Roseville accept reservations?

No, Panera Bread Roseville does not accept reservations.

What are the operating hours of Panera Bread Roseville?

Panera Bread Roseville is open daily from 7:00 AM to 9:00 PM.