Jimmy John's

3.7
244 reviews

About

Sandwich Restaurant

Location

Jimmy John's
29016 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

3.7
244 reviews
5 stars
123
4 stars
40
3 stars
20
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers reported rudeness and poor service, while others praised friendly and helpful staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers considering switching to competitors due to these issues.

Food Quality

Food quality is inconsistent; while many enjoyed the freshness and taste, others reported issues with stale bread and poorly made sandwiches.

Delivery Issues

Delivery times are often longer than expected, with some customers experiencing significant delays and incorrect deliveries.

Cleanliness

Some customers noted cleanliness in the store, while others raised concerns about hygiene practices among staff.
  • CG
    Christina Gordon-kalinowski
    5 days ago
    1.0
    3 bites into my sub I found a long hair 🤮 needless to say it went in the stash. Would like a refund since I'm still starving lol
  • TH
    Tracy Rieon Hall
    Dec 31, 2025
    5.0
    The ultimate toasted Italian is delicious
  • BB
    Bernard Burton
    Nov 3, 2025
    1.0
    It was my first time ever in jimmy john I wasn’t greeted when I came in. I was in there for a couple of minutes before someone talked to me the two guys that were there you tell they had attitudes. I was asking questions about the menu and you could tell they didn’t want to be bothered I will not be going back to this establishment
  • M9
    Mimi 90s
    Sep 16, 2025
    1.0
    I don't know how many Engineers work for Jimmy John's but all I wanted was a turkey sandwich oven roasted and these people looked at me like I was the crazy one I'm so glad these grown people hate their job
  • JC
    John Clark
    Aug 19, 2025
    5.0
    The sandwiches are always consistent. You know what to expect. Fresh bread always, its fast, some what inexpensive and they are always friendly.