Dairy Queen Grill & Chill

4.3
1008 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
29580 Gratiot Ave, Roseville, MI
48066-4146, United States

Hours

Reviews

4.3
1,008 reviews
5 stars
640
4 stars
189
3 stars
75
2 stars
34
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their patience and efficiency.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and delicious items, while others reported issues with incorrect orders and food safety.

Order Accuracy

Several customers experienced problems with order accuracy, receiving incorrect items or missing components.

Cleanliness

Concerns were raised about cleanliness, particularly in food preparation areas and overall restaurant maintenance.

Speed of Service

While many appreciated the quick service, others reported long wait times and delays in receiving their orders.
  • MO
    Mark Owiesny
    Dec 28, 2025
    5.0
    Had a pick up order. The staff was friendly and helpful. Food was great.
  • BJ
    Brandy Jacobs
    Dec 16, 2025
    5.0
    Everyone was amazing. I went in to the facility to get a cake for my son's surprise birthday gathering. When I got there in the cooler we're so many cake choices that it was hard to figure out the one I wanted. I decided on one and went to pay for it but I forgot my card was locked. The cashier was super patient when it came to unlocking and paying for the cake. I'm a bariatric surgery patient so I couldn't eat the cake however my kids and husband loved the cake. It was plan on the top with no decor so I went and got some hot wheel cars. The cake was delicious from what my grandson and my kids said. The frosting did turn my hands blue though.
  • JJ
    JD5097
    Nov 27, 2025
    5.0
    Service is awesome 👍
  • MT
    Melissa Treusch
    Nov 26, 2025
    5.0
    I drive past 4 or 5 other DQs to get to this location. They have the best ice cream cakes on hand and are happy to personalize them -- even for a walk-in order. The novelties are fresh, with the ice cream sandwiches being the best in town. The employees are friendly and knowledgeable. This place is well managed.
  • AC
    Ajhanae Cherry
    Nov 22, 2025
    1.0
    I just got back from this place and they had us waiting 45 minutes for 2 burgers, a fry and 2 shakes. When we arrived, they asked us what was the name/code and was told to pull up front. They then told us that they don't see our order on their screen to they do multiple times. I ordered shakes/malt, which they were overly watered down. The food was subpar at best and wasn’t what we ordered. They helped everyone for those 45 minutes but couldn’t finish ours.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill at 29580 Gratiot Ave serve?

Dairy Queen Grill & Chill serves classic fast food including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Roseville, MI?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:30 PM.