Business Details
About
Mexican Restaurant
Chipotle Macomb Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,229 reviews
5 stars
416
4 stars
203
3 stars
106
2 stars
105
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold meals, undercooked ingredients, and missing items.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food debris on the floor.
Management Issues
Many reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Inconsistency
Frequent reports of being out of key ingredients and inconsistent food preparation led to customer dissatisfaction.
- MBMatt BauerNov 1, 20251.0The options are consistently not ready and available. Queso is rarely available from my experience “it’s still cooking, it’ll be 20 minutes”
- MHMichelle HurstonOct 28, 20252.0I enjoy Chiptle. However, this location has gone down with service and food quality. Incorrect orders, dry food, missing purchased items (guac, chips, etc) and management not willing to help it. My family of 4 patronizing this location quite a bit, but have since stopped. Our local elementary school was having a fundraiser with this location. We presented the flyer and was told since we placed our order online the money could not be applied. Even though the flyer was clear to take it to the cashier. Was disheartened to try to call the Location after I noticed my meal was not correct and was told to go on line to file a complaint so the employees could concentrate more on making delicious food. 🥺 What is it let me see it
- CMChase MorganOct 27, 20251.0Constantly out hours before close. Constantly slow. Service is terrible. Staff seems to care more about joking around than anything else. Was a daily customer at this location since opening. I wont go back after today. Terrible.
- AHAbigail HarderOct 22, 20251.0My experience here was very disappointing from start to finish. We were second in line and still waited about 10 minutes before anyone even came to the counter—there was no one at the line to take our order. When we finally did get our food, the quality was just as bad. I received maybe ten chips total, my meal was cold instead of warm, and my boyfriend’s burrito was made incorrectly. On top of that, the service was terrible—the woman at the counter had an attitude, and several employees in the back were on their phones instead of paying attention to customers. Overall, the visit was frustrating and unprofessional, and I left feeling extremely dissatisfied with both the food and the service.Pop
- NKNikkole KutellaOct 20, 20251.0Went in to pick up dinner to go tonight around 6pm. They were out of both rices. Told us all they aren’t doing any more brown rice for the night & white rice should be about 10 or 15 mins. After waiting 15 mins for the rice to be done— the cook threw the pan down with an attitude & all of us waiting in line just looked at each other. Then when I created the bowl, I asked for veggies—they told me they aren’t doing any more veggies. Get home to eat and the rice was so undercooked it was disgusting. Both of the bowls I got were ruined because of it. I definitely will not be back to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Macomb Mall?
Chipotle Mexican Grill is located at 32463 Gratiot Ave, Macomb, Roseville, MI 48066, across the street from the BGSU Stroh Center.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Macomb Mall offer pickup and delivery services?
Yes, Chipotle Macomb Mall offers in-store pickup and delivery services.
Can I order Chipotle through a mobile app?
Yes, you can order Chipotle via their app available on the Apple App Store or through quick links provided for easy ordering.
Who can I contact for inquiries at this Chipotle location?
You can reach out via email at MI.2481.MacombMall@chipotle.com or call the main phone number at +1 586-294-4459.
What type of food and menu options does Chipotle Mexican Grill offer here?
Chipotle offers customizable fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill at Macomb Mall LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What popular places are nearby Chipotle Mexican Grill at Macomb Mall for additional shopping or dining?
Nearby places include the Macomb Mall shopping center, Potbelly Sandwich Shop, Chili's Grill & Bar, and 1000 Degrees Neapolitan Pizzeria of Roseville, offering various dining and shopping options before or after your meal.
Are there convenient transit or retail stores near Chipotle to help with planning my visit?
Yes, there's the AT&T mobile phone store, Millennium Wireless, and Metro by T-Mobile nearby, which could be convenient for combining errands with your visit to Chipotle.
What nearby food options are available if I want to try other cuisines around Chipotle Macomb Mall?
Other nearby food options include Del Taco for Mexican fast food, Burger King for burgers, Lee's Famous Recipe Chicken, and Dooley's bar and restaurant for casual dining and drinks.