Chipotle Mexican Grill

3.1
1255 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Macomb Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
32463 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

3.1
1,255 reviews
5 stars
422
4 stars
206
3 stars
107
2 stars
107
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked rice, cold food, and missing items.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, contributing to a negative dining atmosphere.

Stock Availability

Customers often noted that key ingredients were unavailable, leading to dissatisfaction with their orders.
  • MM
    Msstee
    3 days ago
    1.0
    There was hair in my food, I wasn't told about up charges on adding ingredients to the bowl until getting to the register but was offered and encouraged however I did get offered another bowl, but discussed, i got my money back instead!
  • CW
    CaughtN Web
    Jan 5, 2026
    1.0
    This location is being ran into the ground by lack thereof management "Althena". I'm understanding to being short staff things happy. To see 2 ppl working online orders and on 1 in front, 1 person cutting and the manager just standing there watching all this. There was no meat but except pork. Then they yelled no black beans and card only. Needless to say they in the back debating over Starbucks drink while the steak just laying there to be cut. I could go on but that should be enough description of circus I saw today.
  • SB
    Sierra Bowman
    Dec 31, 2025
    1.0
    This Caucasian lady was very rude because I asked her to simple clean the counter off before making me a burrito. Instead she gets a nasty attitude. If you’re going to have a nasty attitude maybe don’t work in the food industry.
  • SE
    S.L. Epps
    Dec 23, 2025
    1.0
    They got me AGAIN!! There were 7 people ahead of me in line. I watched the tall young, African-American girl load steak into burrito and bowls prior to my order. However, she then tells the actual server (a young shorter AA girl with glasses)to pull back on the protein portion right in front of me. Of course I felt slighted (especially after i watched tall load the man in front of me with steak.) I barely received a full scoop of meat. I said last time this happened that I would not be back, this time seals the deal. I give this experience a 3 out of 10 and thats only bc the food is usually good. 😡
  • BB
    BCQuickstep
    Dec 15, 2025
    3.0
    My daughter ordered guac on her burrito. It was ALL in one big glob at the end of the burrito. Not evenly spread out or even in the middle. One end had nothing but guacamole and that was the only place it was. Sloppy assembly. I had a reward for free guac. I clicked the "free guac" button on the app when ordering. Turns out, it took the money off my bill at the end for the free guac, but didn't actually add the guac to my order. Seems ridiculous to have a button for a reward and not have the redemption of said award actually add the product to my order. I did get a $3 discount on my order, but I also paid for chips and had nothing to dip them in. Do better Chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill at Macomb Mall?

Chipotle Mexican Grill is located at 32463 Gratiot Ave, Macomb, Roseville, MI 48066, across the street from the BGSU Stroh Center.

What are the operating hours for Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.