Chipotle Macomb Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, including undercooked rice, cold food, and missing items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas, contributing to a negative dining atmosphere.
Stock Availability
Customers often noted that key ingredients were unavailable, leading to dissatisfaction with their orders.
MM
Msstee
3 days ago
1.0
There was hair in my food, I wasn't told about up charges on adding ingredients to the bowl until getting to the register but was offered and encouraged however I did get offered another bowl, but discussed, i got my money back instead!
CW
CaughtN Web
Jan 5, 2026
1.0
This location is being ran into the ground by lack thereof management "Althena". I'm understanding to being short staff things happy. To see 2 ppl working online orders and on 1 in front, 1 person cutting and the manager just standing there watching all this. There was no meat but except pork. Then they yelled no black beans and card only. Needless to say they in the back debating over Starbucks drink while the steak just laying there to be cut. I could go on but that should be enough description of circus I saw today.
SB
Sierra Bowman
Dec 31, 2025
1.0
This Caucasian lady was very rude because I asked her to simple clean the counter off before making me a burrito. Instead she gets a nasty attitude. If you’re going to have a nasty attitude maybe don’t work in the food industry.
SE
S.L. Epps
Dec 23, 2025
1.0
They got me AGAIN!! There were 7 people ahead of me in line. I watched the tall young, African-American girl load steak into burrito and bowls prior to my order. However, she then tells the actual server (a young shorter AA girl with glasses)to pull back on the protein portion right in front of me. Of course I felt slighted (especially after i watched tall load the man in front of me with steak.) I barely received a full scoop of meat. I said last time this happened that I would not be back, this time seals the deal. I give this experience a 3 out of 10 and thats only bc the food is usually good. 😡
BB
BCQuickstep
Dec 15, 2025
3.0
My daughter ordered guac on her burrito. It was ALL in one big glob at the end of the burrito. Not evenly spread out or even in the middle. One end had nothing but guacamole and that was the only place it was. Sloppy assembly. I had a reward for free guac. I clicked the "free guac" button on the app when ordering. Turns out, it took the money off my bill at the end for the free guac, but didn't actually add the guac to my order. Seems ridiculous to have a button for a reward and not have the redemption of said award actually add the product to my order. I did get a $3 discount on my order, but I also paid for chips and had nothing to dip them in. Do better Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Macomb Mall?
Chipotle Mexican Grill is located at 32463 Gratiot Ave, Macomb, Roseville, MI 48066, across the street from the BGSU Stroh Center.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Macomb Mall offer pickup and delivery services?
Yes, Chipotle Macomb Mall offers in-store pickup and delivery services.
Can I order Chipotle through a mobile app?
Yes, you can order Chipotle via their app available on the Apple App Store or through quick links provided for easy ordering.
Who can I contact for inquiries at this Chipotle location?
You can reach out via email at MI.2481.MacombMall@chipotle.com or call the main phone number at +1 586-294-4459.
What type of food and menu options does Chipotle Mexican Grill offer here?
Chipotle offers customizable fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Mexican Grill at Macomb Mall LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What popular places are nearby Chipotle Mexican Grill at Macomb Mall for additional shopping or dining?
Nearby places include the Macomb Mall shopping center, Potbelly Sandwich Shop, Chili's Grill & Bar, and 1000 Degrees Neapolitan Pizzeria of Roseville, offering various dining and shopping options before or after your meal.
Are there convenient transit or retail stores near Chipotle to help with planning my visit?
Yes, there's the AT&T mobile phone store, Millennium Wireless, and Metro by T-Mobile nearby, which could be convenient for combining errands with your visit to Chipotle.
What nearby food options are available if I want to try other cuisines around Chipotle Macomb Mall?
Other nearby food options include Del Taco for Mexican fast food, Burger King for burgers, Lee's Famous Recipe Chicken, and Dooley's bar and restaurant for casual dining and drinks.