Checkers

4.0
1021 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
27951 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

4.0
1,005 reviews
5 stars
504
4 stars
238
3 stars
110
2 stars
54
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with the AI ordering system, leading to incorrect orders and poor service experiences.

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold or improperly prepared items.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Speed of Service

Some customers praised the quick service, especially during busy times, while others experienced long wait times.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, both inside the restaurant and in food preparation.
  • JD
    Johnny Dart
    5 days ago
    1.0
    Only doing door dash
  • CL
    Christeen Landino
    Nov 14, 2025
    1.0
    Tried your special Pretzel Pubster, both patties were so dry and about 2/3 the size of the bun, there were no crispy onions, I didn't find any bacon and the cheese was cold right out of the refrigerator. The whole thing tasted burnt. Very disappointed.
  • SS
    shmivy101
    Nov 11, 2025
    3.0
    So my boyfriend and i are regulars coming here and we are right up the street, we tried the baconzilla and the small frys and we also ordered the 2 for 5 checkerbuger with no tomatos or pickles or onions, well its been hitting the spot but unfortunately, we places a online order and i went thru the drive thru and it was 2 ladys working!! food wasnt fresh the fries had some cold, sauggy, hot! the burger was okay, although when the guys work during the day sooo good. i didnt call or complain to the store because mistakes do happen but i will take a break from ordering from this place!! sorry about the honest review!
  • SA
    Serra Angel
    Oct 17, 2025
    3.0
    Why is the AI now slow? Ordered one item and it had to think for a whole minute before telling me to drive up to the window....
  • PT
    Paul Taylor
    Oct 10, 2025
    4.0
    This is my favorite Checkers for two reasons: the Olive Burger with cheese and the Mushroom & Swiss burger. The other Checkers in the area do not serve these and they are really good. The seasoned fries are served at all locations and are also very good. I go here regularly and until recently have had very good experience. The food is good and the service by the human staff is excellent. Which brings me to the reason for missing the fifth star. The AI order taker at the drive thru is junk. In years, I rarely had a wrong order but since the AI, I've had several. The staff at the window are nice and fix things but that's not until after getting a receipt or the wrong food. The AI doesn't get the order right, doesn't repeat your ordered items back, doesn't list the order on a screen so there's no way to know it's wrong until you get to the window to pay. Except for that, this location is 5 stars all the way. The human staff and food are great! Special note for people that drive big trucks - the drive thru lane is VERY tight. If you value your paint & extended mirrors, be careful or just walk up to the window. If you're pulling a trailer, don't even try.

Frequently Asked Questions About Checkers

What are the operating hours of Checkers at 27951 Gratiot Ave, Roseville, MI?

Checkers is open daily from 10:00 AM to 12:00 AM (midnight).

Does Checkers at Roseville have a drive-thru service?

Yes, this Checkers location offers drive-thru service for convenient ordering and pickup.