While many enjoyed the food, there were complaints about incorrect orders, food being overcooked or poorly prepared.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and blocked restrooms.
Staff Attitude
Several reviews highlighted rude or indifferent behavior from staff, impacting the overall customer experience.
Positive Experiences
Despite the negatives, some customers praised the food quality and specific staff members for their friendliness and efficiency.
AA
Anna
Nov 15, 2025
3.0
I had 2 people in my group and we met up with my mother in law and her friend. They messed up my mother in laws food along with her friends which increased our wait time. The lady who did the ordering was perfect she also repeated what we ordered. The one lady who was cooking the food I don't think paid a single attention to what people were ordering. Ordered steak got chicken, didn't want mayo got extra
YJ
Yonikka Jackson
Nov 9, 2025
5.0
Polite staff, delicious food made fresh. I had a phillly steak and cheese with everything and the spicy lemon pepper wings. Yum!
RR
Raul
Oct 20, 2025
1.0
The sevice was bad they take forever to get the food done i asked for a large bacon and chees fries and i got a regular in my order
KM
Kay Moe
Sep 26, 2025
1.0
Went to this location on Tuesday ordered in house with an older white lady and ate in house. Paid with a 100.00 bill when giving change back they gave us a fake 50.00 bill. Please check all bills coming out of this mall and at this food court.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Macomb Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed every day.
Can I use the drive-through to get food at Charleys Cheesesteaks?
No, the drive-through service is not available at Charleys Cheesesteaks since their drive-through hours indicate it is closed every day.
Is takeout service available at Charleys Cheesesteaks?
Takeout service is currently not available as the takeout hours show the location is closed for takeout every day.
Where is Charleys Cheesesteaks located?
It is located at 32275 Gratiot Ave, Roseville, MI 48066, United States, inside Macomb Mall.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
How can I contact Charleys Cheesesteaks for inquiries?
You can contact Charleys Cheesesteaks by phone at +1 586-294-2050 or visit their Facebook page at https://www.facebook.com/149938168883689.
Are there any convenient nearby places to visit after getting a sandwich at Charleys Cheesesteaks?
Yes, after eating you can visit nearby places like Party City for party supplies, Michaels Stores for arts and crafts, or DICK'S Sporting Goods for sporting gear, all located within Macomb Mall.
Is there a nearby shipping service if I need to send a package during my visit to Charleys Cheesesteaks?
Yes, the UPS Access Point location is nearby within Macomb Mall where you can access courier and delivery services conveniently.
Are there any nearby shopping options for clothing and accessories near Charleys Cheesesteaks?
Yes, nearby stores within Macomb Mall include Hot Topic Macomb Mall, Lane Bryant, rue21, Charlotte Russe, New York & Company, and Body Arts offering clothing and fashion accessories.