McDonald's

3.3
887 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
405 N 5th St, Roscommon, MI
48653, United States

Hours

Reviews

3.3
887 reviews
5 stars
254
4 stars
196
3 stars
151
2 stars
92
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers consistently receiving wrong items or missing components.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff behavior was noted as inconsistent, with reports of rudeness and unprofessionalism.

Cleanliness

The cleanliness of the restaurant was a concern, with multiple mentions of dirty tables and unsanitary conditions in the bathrooms.

Food Quality

Food quality varied, with some customers receiving fresh and hot meals, while others reported cold or poorly assembled food.
  • AT
    Amber Lynn Tworek
    3 days ago
    1.0
    RUDE! Swore at me first though the intercom.
  • TC
    Tylor Clark
    Jan 3, 2026
    2.0
    Anytime I go inside this mcdonald's, there's nobody at the front counter like they are encouraging you to use the kiosk and anytime I go through the drive through.I place a mobile order fifteen to twenty minutes in advance.Hoping to snag, my food and go.But I end up waiting still in the pull forward line every single time at least fifteen minutes while cars get their food and roll on by
  • MB
    Marc Bear
    Dec 22, 2025
    2.0
    Horrible McDonald's slow service icky ice coffee. Gives Georgia a bad rap.
  • DT
    David Tackett
    Dec 8, 2025
    1.0
    Pretty bad. I had to sit there for 15 minutes at the number one stall. Then I had to call for my food, watched about 5 or 6 cars go pretty pathetic, and yet they want more money and do not deserve it.
  • TL
    Tarrie Lynn
    Dec 6, 2025
    2.0
    They are always so slow to get you your food. I have moved away from focusing on the lobby and seems to only focus on the drive through.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.