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McDonald's

3.3
(888 reviews)
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Business Details

405 N 5th St, Roscommon, MI
48653, United States
(989) 275-0533
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
405 N 5th St, Roscommon, MI
48653, United States

Hours

Reviews

3.3
888 reviews
5 stars
256
4 stars
196
3 stars
151
2 stars
92
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers consistently receiving wrong items or missing components.

Staff Attitude

While some customers praised friendly staff, there were numerous complaints about rudeness and unprofessional behavior from employees.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or poorly assembled items.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
  • DT
    Donna Tackett
    Jan 14, 2026
    5.0
    Their fries where so hot and crisp. Just like McDonald's use to be at all of them. Our orders came up quick and everything was really good. Keep up the great job.
  • AT
    Amber Lynn Tworek
    Jan 9, 2026
    1.0
    RUDE! Swore at me first though the intercom.
  • TC
    Tylor Clark
    Jan 3, 2026
    2.0
    Anytime I go inside this mcdonald's, there's nobody at the front counter like they are encouraging you to use the kiosk and anytime I go through the drive through.I place a mobile order fifteen to twenty minutes in advance.Hoping to snag, my food and go.But I end up waiting still in the pull forward line every single time at least fifteen minutes while cars get their food and roll on by
  • MB
    Marc Bear
    Dec 22, 2025
    2.0
    Horrible McDonald's slow service icky ice coffee. Gives Georgia a bad rap.
  • DT
    David Tackett
    Dec 8, 2025
    1.0
    Pretty bad. I had to sit there for 15 minutes at the number one stall. Then I had to call for my food, watched about 5 or 6 cars go pretty pathetic, and yet they want more money and do not deserve it.
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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