McDonald's

3.3
877 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
405 N 5th St, Roscommon, MI
48653, United States

Hours

Reviews

3.3
877 reviews
5 stars
252
4 stars
192
3 stars
151
2 stars
89
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times, often exceeding 20 minutes for food, which is not acceptable for a fast food establishment.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers consistently receiving wrong items or missing components.

Staff Friendliness

Despite the service issues, several customers praised the friendliness and helpfulness of the staff, noting positive interactions.

Cleanliness

While some customers found the location clean, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
  • JS
    James Schwartz
    2 days ago
    1.0
    Who ever owns and operates this McDonald's should leave the food service industry. What a disgrace
  • TT
    Todd
    Nov 17, 2025
    1.0
    Attempted to be a walk-in customer on Saturday morning. The employees were hanging out 10 feet from the register arguing with each other and complaining about their jobs. The customer waiting in front of me for quite a while left, I waited 5 more minutes then left. A female employee kept looking at me without acknowledging me standing there, never said a word to me. Just kept complaining. Lost at least two customers, probably a lot more
  • ND
    Nathan Dahms
    Nov 8, 2025
    3.0
    It's about as good as you're going to get in a gas station conjoined McDonald's. My food wasn't too hot, it's not the most glamorous view. But hey glad it exists.
  • SK
    Sophia K
    Nov 7, 2025
    1.0
    Absolutely terrible experience here. Me and my brother pulled up with nobody in line and ordered 4 double cheeseburgers, 2 having no mustard. They immediately made us pull forward and told us they had to make fresh. They made us wait upwards of 15 minutes and only came out with 2 cheeseburgers. We politely asked for them for the other 2 cheeseburgers which took them at least another 5 minutes to make. Once receiving the food it was cold and the burgers were very poorly assembled with everything falling off of it. On top of that two of the burgers had no condiments period, and the other two had no mustard or pickles. It was very disappointing receiving this especially after not eating for most of the day due to being on a long road trip. Do better McDonald’s.
  • SM
    Seth Magoon
    Oct 30, 2025
    2.0
    Everyone here is always extremely friendly, but man..every time I come to this place I am sent to a waiting spot for over 10 minutes, a lot of times even if it’s just for a double cheeseburger and fries. Sometimes even over 20 minutes. This is not “fast” food. If I’m going to wait this long for my food and pay this price, I should have went to a sit down restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's restaurant?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.