Wendy's

2.8
1104 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9859 Middlebelt Road, Romulus, MI
48174, United States

Hours

Reviews

2.8
1,104 reviews
5 stars
264
4 stars
167
3 stars
176
2 stars
105
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food quality, including cold, undercooked, or incorrect items, as well as unsanitary conditions.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty bathrooms and overall unkempt dining areas.

Staff Attitude

Many customers noted unprofessional behavior from staff, including lack of communication and negative attitudes.
  • LR
    Lazy River
    Jan 5, 2026
    4.0
    Went through drive through, the food was all fresh and good its just they let me pay for a medium and gave me a small fry...💔
  • JM
    Jeff Miller
    Dec 30, 2025
    1.0
    Need to fire the whole crew have you waiting more then 10mins just to place an order. Won't be back there
  • TB
    Tammy Ball
    Dec 30, 2025
    3.0
    It was a long wait(15/20mins) for the food.
  • KB
    Kyle Burbary
    Dec 19, 2025
    1.0
    Someone not in a uniform walked behind into the kitchen area, multiple times chatting it up with the workers. Put his hands in the fries and started eating. While talking. Gross, had to get a refund and leave.
  • EJ
    E J
    Dec 7, 2025
    1.0
    Trash, trash, trash!!! DO NOT WASTE your money here or RISK your health. Requested fresh fries and nuggets, got reheated burnt fries and COLD nuggets after waiting 10 mins!. It is not worth it, you'd be better off fasting or grabbing a bag of chips from the gas station. Just DON'T do it.

Frequently Asked Questions About Wendy's

Is 9859 Middlebelt Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 9859 Middlebelt Road in Romulus, MI currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.