Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many customers reported receiving old or improperly cooked food, with complaints about cold items and missing ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Staff Attitude
Customers frequently noted unprofessional and unfriendly behavior from staff, contributing to a negative dining experience.
Location Convenience
Despite the negative feedback, some customers appreciated the location's convenience near the airport.
BB
Bobby Black
2 days ago
4.0
A good clean place to eat
RS
Ricky Staten
Feb 10, 2026
1.0
Absolutely terrible they gave me old food had my pay and then back up behind a poll and then have me pulled forward to still get old food. At this point I just said I wanted my food and left. Let this place just die...always horrible
CS
Carlos Stadtlober
Jan 21, 2026
1.0
The employees don’t even wear gloves.
HS
Honey Senpai
Jan 16, 2026
4.0
Bring back ghost pepper ranch
LR
Lazy River
Jan 5, 2026
4.0
Went through drive through, the food was all fresh and good its just they let me pay for a medium and gave me a small fry...💔
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 9859 Middlebelt Road in Romulus, MI currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 8:00 AM to midnight.
Does this Wendy’s location offer breakfast?
Yes, this Wendy’s serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout?
Yes, this location offers delivery and takeout. You can order via the Wendy's app or their website.
What payment options are accepted at this Wendy’s?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via the Wendy’s Contact page or call this location directly at (734) 946-1150.
Are there nearby hotels where I can stay when visiting this Wendy’s?
Yes, several hotels near Wendy's include Knights Inn, American Inn and Suites Romulus DTW, Quality Inn, Days Inn, Comfort Inn, and Wingate by Wyndham Detroit Metro Airport.
Is there a nearby gas station close to Wendy’s where I can fuel up?
Yes, nearby gas stations include Shell, Amoco, and Mobil, convenient for fueling up before or after your meal.
Are there other fast food or dining options near this Wendy’s?
Nearby dining options include another Wendy’s, Denny’s for breakfast and brunch, and Wings Bar & Grill for bar and grill fare.
What nearby services can complement my visit to Wendy’s?
You can find car rental services at US Park on Middlebelt and Hertz Rent A Car nearby, as well as the BudgetCoinz Bitcoin ATM if you need cash.
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