Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold, undercooked, or incorrect items, as well as unsanitary conditions.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty bathrooms and overall unkempt dining areas.
Staff Attitude
Many customers noted unprofessional behavior from staff, including lack of communication and negative attitudes.
LR
Lazy River
Jan 5, 2026
4.0
Went through drive through, the food was all fresh and good its just they let me pay for a medium and gave me a small fry...💔
JM
Jeff Miller
Dec 30, 2025
1.0
Need to fire the whole crew have you waiting more then 10mins just to place an order. Won't be back there
TB
Tammy Ball
Dec 30, 2025
3.0
It was a long wait(15/20mins) for the food.
KB
Kyle Burbary
Dec 19, 2025
1.0
Someone not in a uniform walked behind into the kitchen area, multiple times chatting it up with the workers. Put his hands in the fries and started eating. While talking. Gross, had to get a refund and leave.
EJ
E J
Dec 7, 2025
1.0
Trash, trash, trash!!! DO NOT WASTE your money here or RISK your health. Requested fresh fries and nuggets, got reheated burnt fries and COLD nuggets after waiting 10 mins!. It is not worth it, you'd be better off fasting or grabbing a bag of chips from the gas station. Just DON'T do it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 9859 Middlebelt Road in Romulus, MI currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 8:00 AM to midnight.
Does this Wendy’s location offer breakfast?
Yes, this Wendy’s serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout?
Yes, this location offers delivery and takeout. You can order via the Wendy's app or their website.
What payment options are accepted at this Wendy’s?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via the Wendy’s Contact page or call this location directly at (734) 946-1150.
Are there nearby hotels where I can stay when visiting this Wendy’s?
Yes, several hotels near Wendy's include Knights Inn, American Inn and Suites Romulus DTW, Quality Inn, Days Inn, Comfort Inn, and Wingate by Wyndham Detroit Metro Airport.
Is there a nearby gas station close to Wendy’s where I can fuel up?
Yes, nearby gas stations include Shell, Amoco, and Mobil, convenient for fueling up before or after your meal.
Are there other fast food or dining options near this Wendy’s?
Nearby dining options include another Wendy’s, Denny’s for breakfast and brunch, and Wings Bar & Grill for bar and grill fare.
What nearby services can complement my visit to Wendy’s?
You can find car rental services at US Park on Middlebelt and Hertz Rent A Car nearby, as well as the BudgetCoinz Bitcoin ATM if you need cash.