Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,094 reviews
5 stars
260
4 stars
166
3 stars
174
2 stars
104
1 star
390
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and long wait times.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked items, incorrect orders, and cold food.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Staffing Issues
Many reviews highlighted a lack of staff and high turnover, leading to poor service and disorganization.
Customer Experience
Several customers expressed frustration over poor communication and lack of acknowledgment from staff during their visits.
- AFAnna Calhoun (fancyanna330)Nov 2, 20253.0Stopped for breakfast on a Sunday. The sandwich was a bit dry and the cold brew was a bit bitter. The potato wedges need to either be cooked crisp or less. They are just in between and dry.
- SGSidnei Local GuidesOct 18, 20255.0Muito bom, lanches ótimos, bem gostoso e quentinho.
- DBDavid BieniekOct 16, 20251.0Could've been a 4 star rating, but I'm only giving a one star since it's been multiple times now.You've given me uncooked hamburgers. Fast food should never be given out pink in the middle hamburgers. Yet , you've done this to me the last three times therefore , I will not be going back here.
- CCCharles CouserSep 26, 20252.0Every time I went the small lil chocolate diva stood around and pretty much just looked at me waiting to order just a sandwich no greeting no we will be right with you nothing at a time before to the guys that work in the drive through guy said he'll be someone be right with you she stood there hands on your hips not helping him with the fries / drinks not helping him with anything meanwhile the two guys one cooking one that drive Thru we're working their butts off it became so late the guy in the Drive-Thru came over and said I'm very sorry you had to wait like this man. I told him it wasn't your fault but the girl that's just sitting there with she's there for I don't understand she's not getting fries she's not getting a drink she's just there looking around. Be prepared the food might be hot and ready but your service makes you wish you should have went to the grocery store and cook it yourself.
- PBPrayson BabuSep 19, 20255.0You can see airplanes here
Frequently Asked Questions About Wendy's
Is 9859 Middlebelt Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Romulus, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Romulus, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 946-1150.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 9859 Middlebelt Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Romulus, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 9859 Middlebelt Road in Romulus, MI currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 8:00 AM to midnight.
Does this Wendy’s location offer breakfast?
Yes, this Wendy’s serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout?
Yes, this location offers delivery and takeout. You can order via the Wendy's app or their website.
What payment options are accepted at this Wendy’s?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via the Wendy’s Contact page or call this location directly at (734) 946-1150.
Are there nearby hotels where I can stay when visiting this Wendy’s?
Yes, several hotels near Wendy's include Knights Inn, American Inn and Suites Romulus DTW, Quality Inn, Days Inn, Comfort Inn, and Wingate by Wyndham Detroit Metro Airport.
Is there a nearby gas station close to Wendy’s where I can fuel up?
Yes, nearby gas stations include Shell, Amoco, and Mobil, convenient for fueling up before or after your meal.
Are there other fast food or dining options near this Wendy’s?
Nearby dining options include another Wendy’s, Denny’s for breakfast and brunch, and Wings Bar & Grill for bar and grill fare.
What nearby services can complement my visit to Wendy’s?
You can find car rental services at US Park on Middlebelt and Hertz Rent A Car nearby, as well as the BudgetCoinz Bitcoin ATM if you need cash.