Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
247 reviews
5 stars
103
4 stars
27
3 stars
25
2 stars
22
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times for both in-store and online orders, often exceeding expected times.
Food Quality
While some customers enjoyed the smoothies and food, there were consistent complaints about the quality, including poorly blended smoothies and unsatisfactory food preparation.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
- BSBrady SandsmarkDec 20, 20251.0Visiting this Tropical Smoothie Cafe is like dating someone who ghosts you in person. I’ve been back multiple times over the past few months (clearly I have amazing self esteem) yet somehow the experience keeps getting worse, which I didn’t think was mathematically possible. The staff have mastered the art of active avoidance. I don’t need a Broadway welcome number with jazz hands and confetti, but when I finally corner someone at the register, a simple “What can I get for you?” feels like it would be asking for a kidney. Instead, I’m greeted with the sounds of silence, followed immediately by a collection of “We’re out of that. Don’t have that. Yeah, no, that’s gone too.” Every. Single. Visit. At this point I’m convinced they either have a secret betting pool on how quickly they can make me give up and leave, or management thinks inventory is just a fun suggestion. Maybe both Then, after a casual 20 minute wait (bring a book, pack a lunch, contemplate your life choices), you finally get your smoothie and it’s aggressively mediocre. I keep coming back like I’m in a toxic relationship. This is on me now. I’m the problem. Tropical Smoothie Cafe, please get it together. The other reviews say the same thing, so clearly I’m not the only masochist in this situationship. Fix the stock, teach your staff that eye contact is hip and cool, and maybe, just maybe, make a smoothie that doesn’t taste like sadness.
- CPClifton PorterNov 23, 20252.0Lots of potential to be solid, but needs improvement in atmosphere & efficiency.
- BMBecca MegisonNov 19, 20253.0Usually pretty ok food. I really hate when they drench my flatbread in ranch. No one wants to eat a “soupy” wrap. Pretty disappointing.
- JBJohn Barden-ClarkOct 17, 20251.0Worst customer service ever. Staff is rude, and they didn’t let me get my money back after I arrived late for an order by 2 Minutes that was paid for but never made, that’s stealing. The black lady with the glasses probably started cleaning early, and never made it. Shitty customer service in a nice area don’t make sense
- JSJessica StephanOct 13, 20251.0I have been to several Tropical Smoothies. It’s really not good when you walk in and the staff is almost upset to have a customer. Very rude and unfriendly, standoffish and had to wait a long time for my simple order. This has to be fixed from upper management. If you pay better you can be more selective w your hiring. Find incentives to motivate employees to perform better and more efficiently. And please don’t think that giving the option for a tip is helpful. We, the custom overpays as is! I frequent this area staying in a hotel for work, I will not be back.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Romulus accept reservations?
No, Tropical Smoothie Cafe in Romulus does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe in Romulus?
Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe in Romulus?
Yes, delivery is available from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What types of pickup and delivery services does Tropical Smoothie Cafe in Romulus offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Tropical Smoothie Cafe in Romulus?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What types of meals can I get at Tropical Smoothie Cafe in Romulus?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Is Tropical Smoothie Cafe in Romulus a family-friendly restaurant?
Yes, it welcomes families and has a children's menu available.
Are there any nearby hotels where I can stay if visiting Tropical Smoothie Cafe in Romulus?
Yes, nearby hotels include SpringHill Suites by Marriott Detroit Metro Airport Romulus, Holiday Inn Detroit Metro Airport, Detroit Airport Plaza Hotel & Suites, Rodeway Inn Metro Airport, Magnuson Hotel Detroit Airport, Hampton Inn and Suites by Hilton Detroit Airport, Roadway Inn, Clarion Hotel Detroit Metro Airport, and Embassy Suites Detroit Metro Airport.
What other food and drink options are near Tropical Smoothie Cafe in Romulus?
Nearby you can find Starbucks for coffee and smoothies, Lefty's Famous Cheesesteaks, Hoagies & Grill for sandwiches, Big Boy for American dining, Cold Stone Creamery for ice cream, Urban Steak for steakhouse dining, Burger Bar for burgers, Burritobar Fresh Mexican Grill for Mexican food, Metro Bistro for halal cuisine, McDonald's for fast food, and Garden Cafe for American meals.
How can the proximity of these nearby places benefit me as a customer of Tropical Smoothie Cafe?
Being close to hotels and eateries like Starbucks and McDonald's offers convenience for meals and accommodations, and if you're staying nearby at hotels such as SpringHill Suites or Holiday Inn, you can easily visit Tropical Smoothie Cafe for fresh smoothies, wraps, and more. The nearby travel and convenience spots also make it easier to plan your visit or grab refreshments before or after your meal.