Tropical Smoothie Cafe

3.3
245 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8300 Merriman Road, Romulus, MI
48174, United States

Hours

Reviews

3.3
245 reviews
5 stars
103
4 stars
27
3 stars
25
2 stars
22
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and poor quality of food and smoothies.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and improper food handling practices.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.

Product Quality

While some customers enjoyed the smoothies and food, there were consistent complaints about the quality, including chunky smoothies and stale food.
  • CP
    Clifton Porter
    1 day ago
    2.0
    Lots of potential to be solid, but needs improvement in atmosphere & efficiency.
  • BM
    Becca Megison
    5 days ago
    3.0
    Usually pretty ok food. I really hate when they drench my flatbread in ranch. No one wants to eat a “soupy” wrap. Pretty disappointing.
  • JB
    John Barden-Clark
    Oct 17, 2025
    1.0
    Worst customer service ever. Staff is rude, and they didn’t let me get my money back after I arrived late for an order by 2 Minutes that was paid for but never made, that’s stealing. The black lady with the glasses probably started cleaning early, and never made it. Shitty customer service in a nice area don’t make sense
  • JS
    Jessica Stephan
    Oct 13, 2025
    1.0
    I have been to several Tropical Smoothies. It’s really not good when you walk in and the staff is almost upset to have a customer. Very rude and unfriendly, standoffish and had to wait a long time for my simple order. This has to be fixed from upper management. If you pay better you can be more selective w your hiring. Find incentives to motivate employees to perform better and more efficiently. And please don’t think that giving the option for a tip is helpful. We, the custom overpays as is! I frequent this area staying in a hotel for work, I will not be back.
  • JM
    Jason Michael
    Oct 3, 2025
    1.0
    Don't know what’s happened here lately, but the quality have went downhill. We order here often at work and the last few times our SMOOTHies were full of ice chunks, food was stale and the wait time has been longer. If you’re charging me $14 for a smoothie and a breakfast wrap, the very least you can do is make them properly. Oh well, on to the other trop smoothie down the road.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Romulus accept reservations?

No, Tropical Smoothie Cafe in Romulus does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe in Romulus?

Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.