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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poor quality of food and smoothies.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty environments and improper food handling practices.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.
Product Quality
While some customers enjoyed the smoothies and food, there were consistent complaints about the quality, including chunky smoothies and stale food.
CP
Clifton Porter
1 day ago
2.0
Lots of potential to be solid, but needs improvement in atmosphere & efficiency.
BM
Becca Megison
5 days ago
3.0
Usually pretty ok food. I really hate when they drench my flatbread in ranch. No one wants to eat a “soupy” wrap. Pretty disappointing.
JB
John Barden-Clark
Oct 17, 2025
1.0
Worst customer service ever. Staff is rude, and they didn’t let me get my money back after I arrived late for an order by 2 Minutes that was paid for but never made, that’s stealing. The black lady with the glasses probably started cleaning early, and never made it. Shitty customer service in a nice area don’t make sense
JS
Jessica Stephan
Oct 13, 2025
1.0
I have been to several Tropical Smoothies. It’s really not good when you walk in and the staff is almost upset to have a customer. Very rude and unfriendly, standoffish and had to wait a long time for my simple order. This has to be fixed from upper management. If you pay better you can be more selective w your hiring. Find incentives to motivate employees to perform better and more efficiently. And please don’t think that giving the option for a tip is helpful. We, the custom overpays as is! I frequent this area staying in a hotel for work, I will not be back.
JM
Jason Michael
Oct 3, 2025
1.0
Don't know what’s happened here lately, but the quality have went downhill. We order here often at work and the last few times our SMOOTHies were full of ice chunks, food was stale and the wait time has been longer. If you’re charging me $14 for a smoothie and a breakfast wrap, the very least you can do is make them properly.
Oh well, on to the other trop smoothie down the road.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Romulus accept reservations?
No, Tropical Smoothie Cafe in Romulus does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe in Romulus?
Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe in Romulus?
Yes, delivery is available from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What types of pickup and delivery services does Tropical Smoothie Cafe in Romulus offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Tropical Smoothie Cafe in Romulus?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What types of meals can I get at Tropical Smoothie Cafe in Romulus?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Is Tropical Smoothie Cafe in Romulus a family-friendly restaurant?
Yes, it welcomes families and has a children's menu available.
Are there any nearby hotels where I can stay if visiting Tropical Smoothie Cafe in Romulus?
Yes, nearby hotels include SpringHill Suites by Marriott Detroit Metro Airport Romulus, Holiday Inn Detroit Metro Airport, Detroit Airport Plaza Hotel & Suites, Rodeway Inn Metro Airport, Magnuson Hotel Detroit Airport, Hampton Inn and Suites by Hilton Detroit Airport, Roadway Inn, Clarion Hotel Detroit Metro Airport, and Embassy Suites Detroit Metro Airport.
What other food and drink options are near Tropical Smoothie Cafe in Romulus?
Nearby you can find Starbucks for coffee and smoothies, Lefty's Famous Cheesesteaks, Hoagies & Grill for sandwiches, Big Boy for American dining, Cold Stone Creamery for ice cream, Urban Steak for steakhouse dining, Burger Bar for burgers, Burritobar Fresh Mexican Grill for Mexican food, Metro Bistro for halal cuisine, McDonald's for fast food, and Garden Cafe for American meals.
How can the proximity of these nearby places benefit me as a customer of Tropical Smoothie Cafe?
Being close to hotels and eateries like Starbucks and McDonald's offers convenience for meals and accommodations, and if you're staying nearby at hotels such as SpringHill Suites or Holiday Inn, you can easily visit Tropical Smoothie Cafe for fresh smoothies, wraps, and more. The nearby travel and convenience spots also make it easier to plan your visit or grab refreshments before or after your meal.