Brand Certified
McDonald's
3.2(1302 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9777 Wayne Road, Romulus, MI
48174, United States
Certified by McDonald's • Mar 01, 2026
(734) 941-6580
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,302 reviews
5 stars
387
4 stars
242
3 stars
212
2 stars
137
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and dining areas.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- OBOuter Banks4 days ago1.0The manger working today was very rude not only to me but to her coworker. Has so much attitude for no reason. If u don't like ur job definitely shouldn't be working there
- SASharlette AmadiFeb 9, 20265.0The AM service staff is exceptional. They are more excited, friendly, & welcoming. Btw, my order has never been wrong.
- JDJermaine DaltonFeb 6, 20261.0Took 30 mins for my food and the fries weren’t full. Food was cold
- PSParm E. SeanJan 28, 20265.0Never in my life did I think I’d be writing a review about a McDonalds lol but here we are, I just wanted to praise the staff a bit. The staff that worked the morning of 1/28/26 were incredibly kind and efficient. I was having a bad day and they literally turned my day into a good one by helping to fix my morning. AND I didn’t even get to have the breakfast I wanted because my coworkers and I ordered too late on the app so you know they were doing something right if I missed McDonald’s breakfast and STILL left happy! It’s both free and contagious to be kind. Thank you staff I hope you guys had a blessed day too. Extra shout out to the manager that helped me with my order that I accidentally ordered twice, I hope your heart stays big, thank you!!!
- THTina HarveyJan 27, 20261.0This place is ridiculous. I went through the drive-through to get two 20 Piece nugget two large fries, a large Coke with no ice and a large iced caramel macchiato. They handed me a brown coffee cup with milk running down the sides and he’s claiming he promises that it is a caramel macchiato. I told him just to keep it I asked about the sauce. He claimed that he put it in the bottom because I ordered the hot honey sauce. There was no hot honey sauce in there thank gosh I had him give me at least two of them. He wasn’t coming off anymore for a whole 20 piece so needless to say I didn’t get my drink and I only got two sauces for a 20 piece nugget and this isn’t the first time this place is been like that and rude.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's located at 9777 Wayne Road, Romulus, MI?
McDonald's at this location is open daily from 6:00 AM to midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open every day from 6:00 AM until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's supports curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from McDonald's online or via an app?
You can order online through their delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What popular nearby places can I visit around McDonald's at 9777 Wayne Road?
Nearby places include Romulus Senior High School, Willow Glen Apartments, Dollar General, and Corewell Health School Based Clinic - Romulus High Location.
Are there other dining options near this McDonald's?
Yes, Taco Bell is a nearby fast food option for Mexican cuisine near McDonald's.
Which nearby services might be useful before or after visiting McDonald's?
You can access services like Shell and BP gas stations, Western Union money transfer, and several pharmacies and beauty salons nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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