Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,412 reviews
5 stars
422
4 stars
267
3 stars
235
2 stars
152
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and long wait times, particularly during peak hours.
Staff Attitude
Mixed feedback on staff demeanor; some customers found staff friendly, while others reported rudeness and lack of professionalism.
Food Quality
Food quality varied, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and bathrooms.
Order Accuracy
Many customers experienced problems with incorrect orders, indicating a need for better training or management.
- JBJohn BoneDec 16, 20251.0The dining area was locked at 6pm forcing me to go through the drive through
- GWGreg WendlandDec 12, 20254.0This trip. The food was good. Hot and fresh. However, the service is still subpar. Nobody greets you, certainly not with a smile. Everyone I interacted with mumbled at me, rather than speaking clearly. When receiving my food, they just hung it out the window without even looking at me or giving me some kind of farewell.
- SSShanay Hayes (SHAY)Dec 10, 20254.0Food is. Best in the am cus the night manager Helen eats out fries no gloves she have hair all over jacket and she doesn't care to operate front she wipes her hands on dirty. Clothes and package food
- NANoel AspenwallDec 5, 20251.0Slowest fast food in all the land
- JSJason SNov 21, 20253.0Fresh fries and big Mac’s. Usually don’t get McDonald’s. I don’t know if it was because I was super hungry but the food was good. An employee had her shirt tied up and you could see her belly though. That was odd. Service was slow for not being busy. But they were polite.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's located at 9777 Wayne Road, Romulus, MI?
McDonald's at this location is open daily from 6:00 AM to midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open every day from 6:00 AM until midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's supports curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from McDonald's online or via an app?
You can order online through their delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
What popular nearby places can I visit around McDonald's at 9777 Wayne Road?
Nearby places include Romulus Senior High School, Willow Glen Apartments, Dollar General, and Corewell Health School Based Clinic - Romulus High Location.
Are there other dining options near this McDonald's?
Yes, Taco Bell is a nearby fast food option for Mexican cuisine near McDonald's.
Which nearby services might be useful before or after visiting McDonald's?
You can access services like Shell and BP gas stations, Western Union money transfer, and several pharmacies and beauty salons nearby.