Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,221 reviews
5 stars
659
4 stars
448
3 stars
387
2 stars
203
1 star
524
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and for mobile orders, often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with many customers feeling ignored or poorly treated.
Food Quality
While some customers enjoyed their meals, many reported cold or poorly prepared food, with complaints about freshness and taste.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
- MUMalay UniqueNov 17, 20251.0Says open 24 hours, got there at 4am they wouldn’t take my order . Beware .
- SPStephen PoindexterNov 11, 20255.0Very pleasant, and cheerful Crystal made the experience here wonderful.
- PWPat WallsNov 4, 20251.0Slowest McDonald's around came in at 6 o'clock. It is now :6:57 and I'm just walking out with my couple of cheeseburgers and two fries
- DSDenver SmithOct 25, 20251.0They looked into my bag and then exchanged back and forth and I thought nothing of it. Drove away and then found out that they hadn't given me my sandwich instead they gave me a sausage, egg, mcbiscuit. I'm allergic to pork. I called then they told me they couldn't refund unless I turned around. I had already driven 20 minutes on a 3 hour trip. Terrible people
- SCSandi ChannellOct 21, 20254.0Well Mcdonald's is Mcdonald's! You pretty much know what you're gonna get when you get your order. It appears there are portions have shrunk, and the prices have gone up! On this occasion, I ordered a big breakfast with pancakes. The pancakes were quite small from the norm. I think even the sausage shrunk a little too, but the food all tasted good. Coffee could have been a little hotter. It's close to the Detroit Metro Airport, so you can grab a bite either on your way to the airport or after you're coming out and you're starving from being on a long flight. The road is kind of busy as there is a stoplight just before mcdonald's and it's right near the car return area so there are lots of vehicles coming and going. Curbside, pickup worked efficiently. If you like to watch planes take off and land this is a great place because they take off and land every ten to fifteen minutes at certain times of the day. You are basically right under them as they're taking off and it's kind of cool to watch these giant birds reach heights as quickly as they do. They are quite loud! Fun to watch h while your eating.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 9273 Middlebelt Rd, Romulus, MI?
McDonald's is open 24 hours daily, Monday through Sunday, from 12:00 AM to 11:59 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, McDonald's offers drive-thru service 24/7, open every day from 12:00 AM to 11:59 PM.
Can I place a delivery order from McDonald's at this location?
Yes, delivery is available 24/7 and orders can be placed online via their delivery site.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's supports curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at the McDonald's on Middlebelt Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's on Middlebelt Rd?
Nearby fast food options include Rally's, Checkers at 9247 Middlebelt Road, and Shawarma Yamal Alsham food truck, ideal for customers exploring different quick dining choices.
What hotels are located near McDonald's at 9273 Middlebelt Rd?
Nearby hotels include Comfort Inn, Wingate by Wyndham Detroit Metro Airport, Days Inn by Wyndham Detroit Metropolitan Airport, and Quality Inn & Suites Detroit Metro Airport, convenient for visitors looking for accommodation close to their meal.
Are there any car rental agencies near McDonald's in Romulus, MI?
Yes, car rental agencies nearby include Sixt Rent a Car, Priceless, Hertz Rent A Car, Discount Airport Car Rental, and Avis Car Rental, perfect for customers needing transportation services around their visit.