McDonald's

3.1
2342 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8019 Merriman Rd, Romulus, MI
48174, United States

Hours

Reviews

3.1
2,342 reviews
5 stars
670
4 stars
433
3 stars
388
2 stars
236
1 star
615

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, with some customers expressing concern over food safety.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders and missing items, leading to frustration among customers.
  • IW
    Ian Wiper
    2 days ago
    1.0
    Ordered a large double filet meal and they gave me a medium pop. After going back and forth with the manager she said "thats just how they ring up. It would be an up-charge to get a large drink." When the original meal I ordered was a large meal??? Wish I had read the reviews before I ordered
  • KW
    Ken Weise
    6 days ago
    3.0
    It's McDonald's. Nothing better or worse than average. Mediocre food at high prices.
  • AR
    Abdur Rob
    Dec 24, 2025
    1.0
    I at the McDonald’s around 8:50pm Christmas Eve. Door was open but one black lady comes to the door saying we are closed. I think this unprofessional behavior. If the store is closed they should locked the door.
  • RR
    road runner
    Dec 23, 2025
    1.0
    I ordered 2 steak and egg biscuit breakfast AND 2 egg mcmuffins. Did not receive the 2egg mcmuffins or drinks
  • JR
    Justin Reynolds
    Dec 16, 2025
    1.0
    Showed up at 1140 pm on 11/16. 20 minutes before they close. Went through drive through, told sorry we are closed. Does management know they close whenever the hell they want to? Pull around and a bunch of employees just standing around cutting up. Pathetic.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's in Romulus, MI?

This McDonald's is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 2:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.