Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,325 reviews
5 stars
668
4 stars
432
3 stars
386
2 stars
235
1 star
604
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and long wait times, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, overcooked, or incorrect food orders, with some customers experiencing food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing the environment as dirty.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
Operational Problems
Issues with kiosks, mobile app orders, and incorrect hours of operation were commonly mentioned, leading to customer frustration.
- JNJeff NorthNov 17, 20255.0This was by far one of the best and friendly McDonald's I have ever been at we interacted with 3 crew members and everyone was so nice and helpful. Wish every Restaurant had employees like this.
- RMRhonda McCraryNov 16, 20255.0We stopped by this McDonald’s late on a Saturday night after a long flight and had a great experience. We ordered through the app, went through the drive-thru, and the young guy working the window couldn’t have been more pleasant or polite. Our food was hot, fresh, quick, and completely accurate. Really appreciated the friendly service that late at night.
- SLSteffon LifordNov 4, 20255.0My morning caffeine , pumpkin pie, McGriddles, , you know, McDonald's!
- JLJason LelandOct 26, 20251.0Both Kiosks were down. Sat at the register like an idiot waiting for anyone to acknowledge me. Just when I thought someone was finally coming to take my order, he grabs a cup and walks out to the lobby to help himself to a drink. Didn’t even look at me.
- JJJohnOct 19, 20255.0Ordered on the app to get food here while in a local hotel. Did cubside and only waited 2min before it was brought out to our vehicle. Food was as expected and hot with no issues on our order. Overall good experience.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's in Romulus, MI?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 2:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order food online from this McDonald's?
You can order food online through their delivery website or by using the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service for your convenience.
What is the address and contact number of this McDonald's?
The McDonald's is located at 8019 Merriman Rd, Romulus, MI 48174. The main phone number is +1 734-728-4264.
Are there hotels near this McDonald's for travelers visiting the Detroit Metro Airport?
Yes, nearby hotels include Hampton Inn and Suites by Hilton Detroit Airport, Fairfield by Marriott Inn & Suites Detroit Metro Airport Romulus, Sheraton Detroit Metro Airport, Travelodge, Crowne Plaza, La Quinta Inn Detroit Airport Romulus, Magnuson Hotel Detroit Airport, Americas Best Value Inn, and Holiday Inn Detroit Metro Airport.
What restaurants or eateries are located near this McDonald's in Romulus, MI?
Nearby eateries include Burritobar Fresh Mexican Grill, Cultivate, Big Boy, Beirut Restaurant, Tropical Smoothie Cafe, Merriman Street Grill, Lefty's Famous Cheesesteaks, and Leo's Coney Island.
How can nearby points of interest help when visiting this McDonald's?
Nearby hotels like Hampton Inn and Sheraton Detroit Metro Airport offer convenient accommodations for travelers who can easily access McDonald's for meals. Additionally, venues like Encore and Michigan Classic provide entertainment options for visitors before or after dining here.