Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,346 reviews
5 stars
420
4 stars
216
3 stars
242
2 stars
144
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several customers noted dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized overall staff demeanor.
Operational Issues
Customers experienced issues with order accuracy and efficiency, particularly during busy times.
- MCMichael Cheng1 day ago5.0It’s a McDonald’s. 10/10 stars when I visited with family here because we got food and a show. A worker came back in covered with buffalo sauce because someone presumably threw sauce on him when they got their food. Then while waiting a crazy lady walked in shouting at everyone behind the counter for sweat and sour sauce ready to throw McHands for her McNuggets. Recommend carrying concealed coming to this location for your own safety.
- ADAydin DerwoodOct 27, 20251.0Ordered on the app, they said they had my order but couldn’t find it. They looked at my phone and confirmed it was the right location, Told me to pull around and wait. I waited for 30 minutes and nothing, I left because I was going to be late for work. This is the second time they have done this to me.
- MSMelanie S.Oct 10, 20251.0I had a very disappointing experience at this McDonald’s today. Do not go here!
- APAshley PresleyOct 5, 20251.0The food is old and cold. Customer service is horrible. I will drive out of my way before going back there. Trash!
- CGC GrayOct 2, 20255.0Rob in the drive thru is super nice, and very good customer service.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 19051 Telegraph Rd, Romulus?
McDonald's is open daily from 5:00 AM to 1:00 AM.
When is the drive-thru at McDonald's open?
The drive-thru is available every day from 5:00 AM to 1:00 AM.
What are the hours for delivery service from McDonald's?
Delivery service is available daily from 4:00 AM to 1:00 AM.
What types of pickup and delivery services does this McDonald's location offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from McDonald's online?
You can order food online via the delivery website at https://mcdonalds.order.online/business/-5579 or using the McDonald's App on iOS and Android.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.
Are there any gas stations near this McDonald's location?
Yes, nearby gas stations include bp, Shell, and Amoco, which can be convenient stops if you're fueling up before or after visiting McDonald's.
What other dining options are near McDonald's at 19051 Telegraph Rd?
You can find nearby eateries like Jet's Pizza and Taco Bell if you're looking for alternative fast food options around this McDonald's location.
Are there any coffee shops near this McDonald's?
Yes, Bearclaw Coffee and Brownstown Bearclaw are nearby coffee shops where you can enjoy coffee or smoothies before or after your meal.