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Subway

3.6
(127 reviews)

Business Details

165 Marcell Drive, Rockford, MI
49341, United States
(616) 866-8800
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rockford Subway® Restaurant at 165 Marcell Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
165 Marcell Drive, Rockford, MI
49341, United States

Hours

Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday9:00 AM - 10:00 PM

Reviews

3.6
127 reviews
5 stars
61
4 stars
18
3 stars
16
2 stars
3
1 star
29
  • LC
    Logan Cooper
    Apr 8, 2026
    1.0
    If I could give zero stars I would. Terrible customer service and the manager isn’t any better. Th girl with the orange hair has absolutely no idea what she is doing, and didn’t even wash her hands before she made my sandwich. Not to mention all the rude snarky comments made. Don’t go here. Not to mention the place looks like it hasn’t been cleaned in years.
  • MS
    Madeline Sackett
    Apr 7, 2026
    1.0
    Red head with glasses and brown head with glasses were super rude. Red head walked in and didn’t wash her hands and then preceded to make my sandwich. She seemed super confused and looked like she had no idea what she was doing. The brown haired one smashed my bag of chips before putting it into the bag. SANDWICH TOOK FOREVER TO MAKE even tho there was no line. They absolutely do not follow sanitary regulations at this location.
  • TL
    Tina Lane
    Apr 3, 2026
    1.0
    Just today I ordered two footlong subs from Rockford location # 12141-0 address is 165 Marcell Dr. I WILL NEVER get subs from this location EVER again. The sub artist does NOT know own how to make a double meat sub. Also she asked if I was going to leave a tip. For this location you're subs SUCK. VERY DISCUSSED. I DO NOT RECOMMEND THIS LOCATION TO ANYONE. PS. THERE WAS NO OTHER CUSTOMERS IN THERE AT THE TIME I ORDERED OUR SUBS.
  • JR
    Joe Rogan
    Feb 6, 2026
    1.0
    After years of going to Jersey Mike, I saw a coupon buy a 6-in getter 6 in free. I reluctantly tried and was sadly disappointed. It was literally almost no meat on the sandwich. The meat that was there was awful and the bread was chewy and actually nasty reminded me of the entires. I really don't know how Subway stays in business.
  • AA
    Abe
    Nov 11, 2025
    1.0
    Subway corporate should really address the issues at this location. 90% of the employees are horribly rude. We order online to avoid them, but they’re so slow that even if we do it a half hour ahead of time there is a wait, for very poorly made sandwiches by subways standards. The redhead is especially awful, she never shuts up, talking about herself or how much she hates her job or is and I quote “so stressed because it’s busy” while we’re there ordering, and argued with customers about what they were ordering. For instance, a woman ahead of me ordered a tuna sandwich the girl kept talking about herself and meandering around then asked the woman to repeat herself to which she said “tuna” the redhead said “no, you didn’t say tuna” to which the woman just looked back at me exasperated and said “okay”. Another example, one employee was treating the store like her own personal daycare, her own kids running everywhere, the workers (redhead girl included) were shouting at the kids and barely making the sandwiches as only one was actually behind the counter (I ordered online about 15 minutes prior) I waited maybe 10 minutes standing there completely unacknowledged as children sprinted across the floor in front of me, then the worker behind the counter silently handed me my sandwiches and I left. What the heck Subway.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 165 Marcell Drive, Rockford?

Subway is open every day from 9:00 AM to 10:00 PM, except on November 27, 2025, when it is closed, and on December 25, 2025, when it operates from 10:00 AM to 7:00 PM.

Does this Subway location offer delivery or pickup services?

Yes, this Subway offers in-store pickup and delivery services for customer convenience.

Brand Certified Facts from Subway

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Certified April 26, 2026Yext Knowledge Graph
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