Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,213 reviews
5 stars
434
4 stars
289
3 stars
192
2 stars
106
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers noting that their requests were consistently not fulfilled.
Food Quality
Customers expressed dissatisfaction with food temperature, often receiving cold or undercooked items, impacting overall satisfaction.
Positive Staff Interactions
Despite negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
Cleanliness and Environment
While some reviews praised the cleanliness of the restaurant, others noted issues such as slippery floors and overall maintenance concerns.
- BBbarbara BotelloNov 16, 20255.0Everything was good but manager was yelling at the employees in front of customer management need to take it to the back room that was the only bad thing The staff was friendly and prompt.quarter pound meal. It was good
- CGCarsondra GeorgeNov 14, 20251.0fish sandwich was hard burnt and nasty. I returned it with no problem
- PCPattie ChinavareNov 4, 20255.0Just went for a late night snack....the Pumpkin pies 🥧 They were so scrumptious!!!
- DPDavid PNov 1, 20251.0What happened with the November 1 morning crew smh
- SBSamantha BowlesOct 21, 20251.0This place is a joke no wonder y they r 3 stars put in a order using my points onto get my husband food and they would not aloud him to pick it up because he didn’t have my phone I sent him a pic of the order number and still wouldn’t then calling and they didn’t want to do nothing had some child answer the phone acting like manager do better will not be back
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Rockford, MI?
McDonald's in Rockford, MI operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is the delivery service available at McDonald's Rockford location?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.
Does this McDonald's have a drive-thru and what are its hours?
Yes, McDonald's in Rockford has a drive-thru open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What payment options are accepted at McDonald's Rockford?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via an app for McDonald's Rockford?
Yes, you can order online at McDonald's dedicated delivery URL or use their mobile apps available on the Apple App Store and Google Play Store.
What services does McDonald's Rockford provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup services.
Where is McDonald's located in Rockford, MI?
The McDonald's is located at 500 E Division, Rockford, MI 49341, USA.
Are there any banks near McDonald's Rockford for convenient banking?
Yes, nearby banks include United Bank of Michigan, PNC, ChoiceOne Bank, and Fifth Third Bank, which customers can visit before or after grabbing a meal.
What medical or health-related facilities are near McDonald's Rockford?
Nearby medical facilities include Spectrum Health Medical Group, Hulst Jepsen Physical Therapy, Helen Devos Childrens Hospital, MMPC Internal Medicine Rockford, and optometrists like Rx Optical and Fowle Gary and Associates.
Are there any other dining options near McDonald's Rockford?
Yes, nearby dining options include Jody's Restaurant, Russo's Pizza, Hungry Howie's Pizza, Arena's Pizza, and Subway, providing a variety of choices for customers in the area.