McDonald's

Reviews

• AP

  Alek Pettinger

  Feb 24, 2026
  2.0
  This location is consistent in continuously incorrectly processing orders. On this occasion I was not provided with the included condiments with meals, nor the additional condiments I paid extra for. Most of the time this location will not properly provide them, included or purchased. I have attempted to rectify this by returning inside and the front desk is ignored for new or returning customers besides kiosk orders, tonight being one of many instances. I eventually left due to lack of service and watched as another patron was apologized to and provided with their very simple order which had been left on a counter to lose it's temperature as they watched for an extended period of time. Toppings that are included on the meal I ordered were left off when purchasing the up-charged version such as those that include bacon. This location has never included that ingredient on orders that call for it in all of my history of visiting it, I usually won't even order something that calls for it because it's so frequently excluded. The orders of fries were also only half filled, another frequent issue. This has been my experience with this location for the past half dozen trips in a row, and probably around 60%of all of my trips to this location in general. If there is any form of a line more than 3~6 orders total between drive-thru and inside orders, it's almost a guarantee that the order placed will be incorrect. At this point, I was probably shorted around $4 of value from this $26 order alone, with the history of my orders I would estimate closer to around $60 of shorted product over the past 12 months. Enough to make you begin to speculate on whether or not this is a mass oversight due to inept staff, or something else. I will not be returning to this location and since this is an issue with many of the McDonald locations in the area, it has given me pause as to whether or not it is a business I will frequent anymore going forward. And before a McDonald's Owner Bot auto-replies to contact their corporate feedback site: I already have, and left almost this exact same feedback of the location with the exception that I had to replace symbols with words because the terrible website design does not allow for special characters within submissions.
• AJ

  Anthon Jayden

  Feb 22, 2026
  5.0
  McDonald's not the same no more if you grew up in the 80s and the 90s it's a different experience who is more expensive now
• TD

  Troy DeVormer

  Feb 21, 2026
  2.0
  Don't let your drive thru times effect quality..
• MG

  Marie Gorski

  Feb 4, 2026
  2.0
  Night shift is very slow and takes forever to get your drinks and food out. Food isn't even that great. Either bland or overcooked.
• MD

  Michelle DeHommel

  Jan 16, 2026
  1.0
  I just had the WORST experience at this location. The time was 11:50 pm. I ordered my food through drive through, no problems, I paid then pulled up to the pick up window and was told that the Medium Frappe I ordered, I could not get due to the frappe machine was down, (no problem, Not a big deal, it happens) they asked me what I wanted instead and I was not sure and told them to make me something comparable to cost of the frappe. They asked me to pull ahead in the 1 or 2 spot and they will bring it out to me. They handed me my 20 piece nuggets and large fries and I pulled forward in spot 2. I was talking to a friend in my car through the car speakers. 5 minutes pass by and another car pulls into spot 1 to wait for there food. Another 5 minutes pass by and a worker brings out Spot 1 food and I rolled down my window and Said "excuse me do you know when my drink will be out" The worker then screamed " I AM WORKING ON IT" as she was walking away. My friend on the phone and I was completely appalled that she yelled that to a customer who has been waiting patiently for 10 min now for a drink and who was just asking when it would be ready. The worker came back out to me 3 minutes later with a bag of food (which was not mine) she shoved the bag into my hand and said "HERE" . I then was very upset at this point that she was yelling at me and aggressively shoving food at me that was not even mine. I tried to tell her that was not my order, the worker then SCREAMED at me "WHAT IS IT THAT YOU WANT" (the worker did not know that I had someone on the phone- through my car speakers) I then said to my friend on the phone (who was quite the whole time this worker was yelling) "did you hear her scream at me?" My friend responded "Oh yes I sure did", the worker then changed her tune and tried to retract her aggressive attitude. At this point. I don't even want to talk this worker due to her being aggressive. I then went into McDonalds to speak to a Manager. This worker then started to get aggressive in McDonalds trying to cover up her actions. I spoke to a Team Lead/ Manager about her screaming at me outside. The worker Michelle, was getting upset that I was telling the Manager about her screaming at me outside. At one Point I had to tell this worker Michelle, that she needed to step away from me before I call the Police. The Team Lead/Manage then told the worker Michelle to go in the back. This was TOTALLY UNACCEPTABLE behavior from ANYONE in customer service. The Team Lead/Manager apologized to me and offered me a refund. I told her that I did not need a refund , I just wanted my drink and I patiently have waited now 20 minutes (the food I ordered was cold, but I didn't even complain about that). While I was waiting in the lobby, a gentleman that was standing in line stated to me that he has had instances like this with the same specific worker . I understand that it gets busy, and stressful (I work in Healthcare, I know all about busy and stress) however, when you have customers who are patiently waiting and not even complaining while they are waiting and you scream at them. Not get a little loud but full on scream at them! I hope that the Corporate Office pulls up video from inside the lobby to see this workers actions. TOTALLY UNACCPECTABLE. For every action there is an equal and opposite reaction.

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