McDonald's

3.5
1222 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 E Division, Rockford, MI
49341, United States

Hours

Reviews

3.5
1,222 reviews
5 stars
434
4 stars
291
3 stars
194
2 stars
107
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality.

Staff Friendliness

While some customers praised friendly staff, others noted instances of rudeness and unprofessional behavior.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned issues with the dining area and slippery floors.
  • JL
    Jimmy Loner
    3 days ago
    1.0
    People that work here, so rude. Got a bacon egg cheese bagel and only 1 small piece of bacon, no sauce on it and my coffee was cold, almost as cold as the person that waited on me. Do better people.
  • JM
    Jessy McCarthy
    Dec 16, 2025
    3.0
    There's always that one woman with the fake smile at the counter when I go in, she never gets my Big Mac order right. I'd love to respond but have no receipt on me and the map doesn't show the location so I can't get past the questions.
  • JS
    Jeremiah Shattuck
    Dec 15, 2025
    3.0
    Didn't have the food I wanted had to settle 🤨
  • BN
    Britney Nordstrom
    Dec 15, 2025
    1.0
    This location s absolutely ridiculous. I figured considering the location it would be a lot better then this. Pulled up to drive through didn't even get to finish ordering because after me staying what we wanted three times the lady at the window still didn't get it rite and then when I corrected her it was "just give me a minute" then it's I'll correct it at the window where she still didn't have it rite at that point I'm good. Then we pull up to pick it up and they ask us to pull ahead because the order wasn't ready as three other people pull off with there food after we parked. We finally get our food almost 8 minutes later and the sandwiches were cold, fries were cold not sure what we were waiting for because nothing was freshly made lol. I'm disgusted.
  • JI
    J.R. ibathinker
    Dec 8, 2025
    1.0
    Absolutely the very worst service, food quality and delivery to your window. I've ever seen any place in the country. This place should not be in business

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rockford, MI?

McDonald's in Rockford, MI operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

When is the delivery service available at McDonald's Rockford location?

Delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.