Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality.
Staff Friendliness
While some customers praised friendly staff, others noted instances of rudeness and unprofessional behavior.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
The restaurant was noted for being clean, although some customers mentioned issues with the dining area and slippery floors.
JL
Jimmy Loner
3 days ago
1.0
People that work here, so rude. Got a bacon egg cheese bagel and only 1 small piece of bacon, no sauce on it and my coffee was cold, almost as cold as the person that waited on me. Do better people.
JM
Jessy McCarthy
Dec 16, 2025
3.0
There's always that one woman with the fake smile at the counter when I go in, she never gets my Big Mac order right.
I'd love to respond but have no receipt on me and the map doesn't show the location so I can't get past the questions.
JS
Jeremiah Shattuck
Dec 15, 2025
3.0
Didn't have the food I wanted had to settle 🤨
BN
Britney Nordstrom
Dec 15, 2025
1.0
This location s absolutely ridiculous. I figured considering the location it would be a lot better then this. Pulled up to drive through didn't even get to finish ordering because after me staying what we wanted three times the lady at the window still didn't get it rite and then when I corrected her it was "just give me a minute" then it's I'll correct it at the window where she still didn't have it rite at that point I'm good. Then we pull up to pick it up and they ask us to pull ahead because the order wasn't ready as three other people pull off with there food after we parked. We finally get our food almost 8 minutes later and the sandwiches were cold, fries were cold not sure what we were waiting for because nothing was freshly made lol. I'm disgusted.
JI
J.R. ibathinker
Dec 8, 2025
1.0
Absolutely the very worst service, food quality and delivery to your window. I've ever seen any place in the country. This place should not be in business
What are the operating hours of McDonald's in Rockford, MI?
McDonald's in Rockford, MI operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is the delivery service available at McDonald's Rockford location?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.
Does this McDonald's have a drive-thru and what are its hours?
Yes, McDonald's in Rockford has a drive-thru open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What payment options are accepted at McDonald's Rockford?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via an app for McDonald's Rockford?
Yes, you can order online at McDonald's dedicated delivery URL or use their mobile apps available on the Apple App Store and Google Play Store.
What services does McDonald's Rockford provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup services.
Where is McDonald's located in Rockford, MI?
The McDonald's is located at 500 E Division, Rockford, MI 49341, USA.
Are there any banks near McDonald's Rockford for convenient banking?
Yes, nearby banks include United Bank of Michigan, PNC, ChoiceOne Bank, and Fifth Third Bank, which customers can visit before or after grabbing a meal.
What medical or health-related facilities are near McDonald's Rockford?
Nearby medical facilities include Spectrum Health Medical Group, Hulst Jepsen Physical Therapy, Helen Devos Childrens Hospital, MMPC Internal Medicine Rockford, and optometrists like Rx Optical and Fowle Gary and Associates.
Are there any other dining options near McDonald's Rockford?
Yes, nearby dining options include Jody's Restaurant, Russo's Pizza, Hungry Howie's Pizza, Arena's Pizza, and Subway, providing a variety of choices for customers in the area.