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Jimmy John's

3.9
(203 reviews)
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Business Details

400 E Division St, Rockford, MI
49341, United States
(616) 863-3330
https://locations.jimmyjohns.com/mi/rockford/sandwiches-2231.html

About

Sandwich Restaurant

Location

Jimmy John's
400 E Division St, Rockford, MI
49341, United States

Hours

Reviews

3.9
203 reviews
5 stars
107
4 stars
45
3 stars
12
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the food, particularly the subs and bread, but there are complaints about stale bread and incorrect orders.

Service Speed

While many customers appreciate the fast service, there are numerous reports of slow delivery and incorrect orders.

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor handling of complaints.

Order Accuracy

A significant number of reviews mention issues with order accuracy, including missing items and incorrect modifications.
  • GS
    GRAYSON SCHUT
    Feb 24, 2026
    5.0
    this place was awsemo thanks!
  • SE
    Sean Epstein
    Jan 21, 2026
    4.0
    Great food was done very fast👍
  • TK
    Trev Kiel.
    Dec 24, 2025
    5.0
    Great customer service! Speedy subs
  • DD
    Douglas Dingman
    Dec 7, 2025
    1.0
    Was just in the store, the manager took a knife off the food counter and cut a bucket open with it, then put the knife back on the food counter. When I called her on it she told me to leave her store. After I had already paid for my food. I will be getting ahold of the health department.
  • KK
    Kyle K
    Nov 23, 2025
    5.0
    Delivery service was slow - but the manager reached out and that was super cool. I take back anything negative I’ve ever said. Thank you!
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Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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