Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

2.5
(193 reviews)

About

Mexican Restaurant
Chipotle Rockford MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2887 10 Mile Rd NE, Rockford, MI
49341, United States

Hours

Reviews

2.5
193 reviews
5 stars
45
4 stars
17
3 stars
11
2 stars
27
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale chips, overcooked meat, and missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Numerous customers complained about small portion sizes and inconsistent serving practices.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and overflowing trash.

Management Concerns

Customers expressed dissatisfaction with management's response to issues, citing a lack of oversight and training for staff.
  • ST
    Scott Totten
    5 days ago
    5.0
    This was our first visit ever at a Chipotle and overall it was a very pleasant experience.
  • JJ
    Jackson
    6 days ago
    5.0
    Service was really fast, was very clean walking in, and everything they had up was fresh.
  • LL
    Lynn Lawson
    Feb 12, 2026
    5.0
    I'm a fan of Chipotle so we're always going to hear good food for me, fresh and what you expect. Service is great, they were busy but still remained friendly.
  • MT
    Mai Tai
    Feb 10, 2026
    1.0
    Never has all the ingredients, chips are never fresh, lobby is always dirty, portions are a joke, the workers are about as positive as someone on death row and the price.....a joke. Chipoltle has fallen/ fumbled the bag. Time to put them in their place..move on they dont deserve $ from us anymore.
  • GN
    Grant Nemic
    Jan 14, 2026
    1.0
    I never make reviews but I would not go here again. I waited to get my order taken forever when all the employees were just sitting around and talking. The employees that took my order was very out of it and was definitely high. He didn’t even ask me any questions and just looked at me till I told him what I wanted finally. The pop machine water kept getting suck and would constantly spill water and all the trashes were packed full while all the employees were sitting around doing nothing. Management should definitely speak with employees. Food was good though as a positive note!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Rockford MI serve?

Chipotle Rockford MI offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Rockford MI?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: