Business Details
About
Mexican Restaurant
Chipotle Rockford MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
183 reviews
5 stars
41
4 stars
15
3 stars
11
2 stars
25
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported poor food quality, including stale chips, undercooked rice, and burnt meat.
Service Issues
Many reviews highlighted rude or inattentive staff, long wait times, and frequent order mix-ups.
Ingredient Availability
Numerous customers noted that the restaurant was often out of key ingredients, leading to disappointing experiences.
Portion Sizes
Several reviews mentioned consistently small portion sizes, which did not meet customer expectations.
Cleanliness
The restaurant was often described as dirty, with full trash cans and unsanitary conditions reported by multiple customers.
- KDKevin DettloffJan 2, 20261.0Got takeout from here twice. Order messed up twice. Wife and I got two separate items; they essentially combined both of our orders, and gave us two of them. 0/10, would not recommend.
- LGLindsey GemalskyJan 1, 20261.0Super disappointed in the food and service. The food was mid and that's being generous. I have never had food so full of grease that it leaked thru the container, thru the bag and onto my car seat on the 5 minute drive home. Insanely overpriced for what it is. Never again.
- DPDaVideo & PhotographyDec 28, 20254.0Good example of what you can expect from this chain. The restaurant is clean, service was good. There was a fairly steady line of customers during my visit - not bad for a Sunday afternoon. For me, I prefer the food to be physically warmer - at least with some steam coming out of it. I think the menu items are a bit overpriced - but that seems to be true for most fast-food places these days. Handicapped parking is available, and there are both hightop and regular seats. There are two unisex bathrooms, so no waiting if either is not being used.
- BWBrett WakefieldDec 23, 20251.0Small portions.
- HHHeidi HansenDec 12, 20252.0If you can avoid this Chipotle I definitely would. Alpine is much better. They rarely have a stocked line but especially after 7pm (they close at 11pm). I might even be able to get past that but the service at night is terrible!!! Either completely ignore you or are super rude. We love Chipotle but we're willing to drive double the distance to go to one that has better customer service and stocks their food. Today for example they were out of rice at 8pm despite closing at 11pm...and this is a weekly thing with them unfortunately.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Rockford MI serve?
Chipotle Rockford MI offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Rockford MI?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Rockford MI?
It is located at 2887 10 Mile Rd NE, Rockford, MI 49341.
Can I order from Chipotle Rockford MI online or via app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Rockford MI have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that practice humane and sustainable methods and using only 53 real ingredients without artificial additives.
What nearby food options are available around Chipotle Rockford MI?
Nearby you can find Jersey Mike's Subs, Border Foods, Taco Bell, and Culver's for a variety of sandwich, fast food, Mexican, and American dining options.
Are there any nearby medical facilities near Chipotle Rockford MI?
Yes, Meadow Creek Dental Care and multiple doctors including pediatricians and urgent care clinics are nearby, making it convenient for medical appointments before or after dining.
What banking services are available near Chipotle in Rockford MI?
Fifth Third Private Bank - Richard Homrich and Fifth Third Bank are nearby, providing banking and ATM services to customers in the area.
How can I contact Chipotle Rockford MI for inquiries or feedback?
You can reach them via phone at +1 616-326-4110 or email MI.4974.Rockford@chipotle.com.