Business Details
About
Mexican Restaurant
Chipotle Rockford MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
174 reviews
5 stars
39
4 stars
13
3 stars
9
2 stars
24
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported poor food quality, including stale chips, overcooked rice, and missing ingredients.
Service Issues
Many reviews highlighted rude or indifferent staff, slow service, and frequent mistakes with orders.
Ingredient Availability
Numerous customers noted that the restaurant was often out of key ingredients, leading to disappointing experiences.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and full trash cans.
Portion Sizes
Customers expressed dissatisfaction with small portion sizes, often feeling they were not getting value for their money.
- KCKatey CNov 10, 20252.0it must be that all chipotle’s are just going down now, but this had all dry meat, no one paying attention and literally no sauces. Like no sauces at all? Then they offer you a new sauce, but they don’t have it? I don’t know. This corporation ispretty unbelievable. maybe it just makes me a little more sad that this is so far from home and it’s something g to usually look forward to 😔
- ASAmanda SandersonNov 1, 20251.0Thought I'd give it one more shot. They just got a new bowl and had absolutely none of the ingredients and the ingredients they did have were so dried out and gross.
- JLJacob LindloffOct 27, 20251.0I decided to give this spot a second try after a bad first experience. When I arrived at 5pm on Saturday, over half the meat options were completely gone and it was clear they were not adding more anytime soon. The server gave me a measly portion of what was left and acted as if it was an inconvenience for her to be there. We won't be returning
- TDTed DOct 14, 20251.0The entire staff here acts like they’d rather be anywhere else. They clearly don’t care about the food they’re serving or the people they’re serving it to. Forget about ordering online—it will be wrong. I’ve gotten bowls missing protein (after paying for extra), and once ordered a quesadilla that came out looking like a burned, stepped-on taco. I tried finding a photo of it to attach here, but I can’t even find it via my phone’s photo search feature—it was that unrecognizable. When I finally reached out through the app, they gave me a free entrée… and they messed that up too.Always a solid 10-15 picking up, too. Even going in person doesn’t save you. They act like every scoop comes out of their own paycheck. It’s terrible for what you pay. If you’re craving Chipotle, go to FnK downtown if they’re open—or Taco Bell if it’s late. This place doesn’t deserve your business.
- THTotallyNotChad HeheOct 9, 20251.0Best thing about the visit was the water in my cup. If I wanted to eat rubber, I would have chewed on a tire, not paid $12.50 for their "tender, juicy" carne asada. Also watched the dip stick employee add queso to some victim's food (victim didn't want it) and charge him for it. Nothing good comes from Chipotle, especially this one. Gonna stick with Qdoba and T-bell for Tex-Mex from now on smh.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Rockford MI serve?
Chipotle Rockford MI offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Rockford MI?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Rockford MI?
It is located at 2887 10 Mile Rd NE, Rockford, MI 49341.
Can I order from Chipotle Rockford MI online or via app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Rockford MI have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that practice humane and sustainable methods and using only 53 real ingredients without artificial additives.
What nearby food options are available around Chipotle Rockford MI?
Nearby you can find Jersey Mike's Subs, Border Foods, Taco Bell, and Culver's for a variety of sandwich, fast food, Mexican, and American dining options.
Are there any nearby medical facilities near Chipotle Rockford MI?
Yes, Meadow Creek Dental Care and multiple doctors including pediatricians and urgent care clinics are nearby, making it convenient for medical appointments before or after dining.
What banking services are available near Chipotle in Rockford MI?
Fifth Third Private Bank - Richard Homrich and Fifth Third Bank are nearby, providing banking and ATM services to customers in the area.
How can I contact Chipotle Rockford MI for inquiries or feedback?
You can reach them via phone at +1 616-326-4110 or email MI.4974.Rockford@chipotle.com.