Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2544 S. Adams Rd. in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
This location used to be good. But know 3 times in a row my burger is wrong. I order little bacon burger with bbq and pickles only. 3rd time in a row no bbq and cheese on it. Then today to top it all off. I watched the fry be made sit for 5 mintues then the burgers go into bag. Wait another 5 . Then after 5 mintues of sitting there they called numbers. I wont be back seeing they cant get such a simple order right
KN
Kari Norton
Mar 7, 2026
1.0
Ordered online with a promise time of 6:31 PM. Showed up around 6:30 and they did not greet me and no one announced me. So I walked up and asked if any of the orders were for my name and they said no. Waiting waiting kitchen appears to be disorganized and they are opening things back up to check them and not knowing where the slips are. Finally, after 20 minutes past the promised time I went to the manager, and she looked panicked and immediately started helping out making burgers. She should manage expectations if they are that far behind. While I was waiting, several customers came in, made their order and walked off with food. I finally received my order at 7:16. You can do the math.
TR
T R
Mar 7, 2026
1.0
Ordered online and still waiting more than 30 min...they are way late on the pickup. No explanation no offer to give us our money back etc
BM
B MGB
Feb 28, 2026
1.0
So disappointed in the ownership/bosses at this Five Guys location. Saturday night and the restaurant has lots of customers and door dash orders, and only 3 people are working. Empty tables are dirty. It took 28 minutes for me to get my order which ended up being incorrect. However, I don’t feel the slightest upset at the employees, as it is completely ridiculous that there are only 3 (with 1 taking orders) doing the entire job while the place was slammed. Really deters me from wanting to return in the future.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Rochester accept reservations?
No, Five Guys at 2544 S. Adams Rd. in Rochester does not accept reservations.
What are the dining options available at this Five Guys location?
Five Guys offers dine-in, in-store pickup, and delivery services. They do not have drive-through or curbside pickup.
What are the operating hours of Five Guys in Rochester?
Five Guys is open daily from 11:00 AM to 10:00 PM for dining and orders.
Does Five Guys offer delivery and how can I place an order online?
Yes, Five Guys in Rochester offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/rochester-hills/menu.
What customization options are available for burgers and milkshakes at Five Guys?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations at Five Guys.
What types of payment are accepted at Five Guys Rochester?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Five Guys on S. Adams Rd.?
Yes, this Five Guys location has wheelchair accessible entrances, parking, seating, and restrooms.
Are there family-friendly amenities at Five Guys?
Yes, Five Guys welcomes children and has high chairs available.
What are some nearby places to visit before or after dining at Five Guys?
Nearby you can visit Great Clips for hair services, GameStop for video games and electronics, and Panera Bread for coffee and bakery treats.
Where can I find other dining options close to Five Guys in Rochester?
Close to Five Guys, you can enjoy New York Pizza Pie for Italian cuisine, Krazy Shawarma for Mediterranean food, and Kerby's Koney Island for classic American diner fare.
What services are available near Five Guys for wellness and beauty?
Near Five Guys, you can find salons like Liz’s Chic Salon and Unique Spa Studio Rochester, as well as health services like Alpha Urgent Care and Vitality Precision Chiropractic.
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