Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
430 reviews
5 stars
248
4 stars
74
3 stars
27
2 stars
19
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including unresponsive staff, rude behavior, and long wait times.
Smoothie Quality
While many customers enjoyed the smoothies, there were complaints about inconsistent quality, including incorrect orders and poorly blended drinks.
Food Quality
Feedback on food items was mixed, with some customers praising specific dishes while others noted issues with preparation and portion sizes.
Cleanliness and Atmosphere
The location was generally described as clean and pleasant, with some positive remarks about the ambiance.
Management Concerns
Several reviews highlighted issues with management, including poor staff training and lack of responsiveness to customer complaints.
- ASAaron SOct 22, 20252.0We've been trying to call the Crooks Rd store location all day to resolve an issue. The phone just rings and eventually transfers to a full mailbox.
- JAJulien AlisterSep 19, 20252.0I have had gone here several times and there is something off with the smoothies! I have even had them remake it and its still does not taste right! The last one I had tasted like a banana with water...
- MCmary callahanSep 10, 20251.0I needed to speak with an employee about an order and no one answers the phone and the recording says the mailbox is full and you can't leave messages. Don't know how they stay in business with such poor practices.
- LLLily LalSep 9, 20251.0Although the food is generally good, I am very disappointed today. My hummus wrap was dripping due to excessive ranch dressing, there was no avocado, and too much romaine ruined the entire wrap!
- MCMs CAug 20, 20254.0Second time my order was wrong—got cheese when I asked for none, missing chips, and no banana with my second wrap. You can’t even call the store to give feedback or fix the order. I guess it’s time to go back to making food at home.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dining hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
Is delivery available at Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 8:30 PM Monday through Friday, and from 8:00 AM to 8:30 PM on weekends.
Can I order ahead for pickup or curbside service?
Yes, you can order ahead online or through the Tropical Smoothie app for in-store pickup or curbside pickup at participating locations.
What payment options does Tropical Smoothie Cafe accept?
Tropical Smoothie Cafe accepts American Express, Discover, MasterCard, and Visa credit and debit cards as well as mobile NFC payments.
What type of food and drinks does Tropical Smoothie Cafe specialize in?
Tropical Smoothie Cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, and offers gluten-free, vegan, and healthy options including acai bowls and specialty beverages.
Is Tropical Smoothie Cafe family-friendly and do they have a kids' menu?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.
Where is Tropical Smoothie Cafe located?
Tropical Smoothie Cafe is located at 2913 Crooks Road, Rochester, MI 48309, United States.
What nearby places can I visit before or after enjoying a meal at Tropical Smoothie Cafe?
You can visit Rock City Fitness for a workout, Gloria Jeans Coffees or Beaners for coffee, or explore nearby restaurants like Noorjahan Indian Cuisine and MESHICO Tacos and Tequila.
Are there wellness or beauty services near Tropical Smoothie Cafe?
Yes, nearby you can find Nicole Christina Beauty, Le's Nails, Paul Mitchell The Salon Rochester, Mindfulness Wellness Spa, and The Spa MD for various beauty and wellness services.