McDonald's

3.5
1125 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
808 Roche Ster Road, Rochester, MI
48307, United States

Hours

Reviews

3.5
1,125 reviews
5 stars
408
4 stars
223
3 stars
195
2 stars
76
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude interactions and poor handling of complaints.

Food Quality

Several customers noted issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.

Cleanliness

The restaurant was frequently described as clean, with some customers highlighting it as the cleanest McDonald's they had visited.

Order Accuracy

Many reviews mentioned problems with order accuracy, including wrong items, missing components, and overcharging.

Customer Experience

Overall customer experiences varied widely, with some expressing satisfaction and others vowing never to return due to negative interactions.
  • MA
    Mandy A
    3 days ago
    2.0
    Can you please train the staff on how to make the fries , why don’t they ever put salt ?? Every McDonald’s salts the fries . The fries are so bland and gross .
  • RB
    Reas Buko
    3 days ago
    1.0
    Worker wouldn’t give me my shake, ignored me at the front, said screen was black when it was clearly on. Disappointing. Food decent tho
  • CW
    Charles Westlake
    Oct 30, 2025
    5.0
    A GOOD PLACE TO GO FOR A QUICK MEAL
  • FG
    Frank G
    Oct 20, 2025
    1.0
    I wish I could leave no reviews at all.The lady spanish descendants with a red shirt, very, very nasty with customers.I will never go to this mcdonald's again
  • PD
    P Dennis
    Oct 18, 2025
    3.0
    The quality of the fries was unsatisfactory, exhibiting a stale oil flavor profile, rendering them inedible. Due to time constraints, specifically the need to transport a family member from a hospital appointment and subsequently to their residence, a request for replacement fries was not feasible. It is recommended that McDonald's prioritize employee training to ensure consistent adherence to established quality standards, thereby delivering the intended flavor profile of their menu items. #wasteofmoney #disappointed

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 808 Roche Ster Road?

McDonald's at 808 Roche Ster Road is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 808 Roche Ster Road has a drive-thru that operates 24/7.