Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2544 S. Adams Rd. in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for their taste, but there were complaints about the fries being overcooked, soggy, or too salty.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the quality of the food.
Service
The staff received positive feedback for being friendly and helpful, although there were some reports of order mistakes.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining atmosphere.
Overall Experience
While some customers enjoyed their meals and the service, others expressed disappointment over the value for money, leading to mixed overall experiences.
DY
Doug Young
Nov 8, 2025
2.0
Way overpriced burgers!
TH
Takneea Harris
Oct 3, 2025
4.0
I love their fries.
PR
Phil Ruf
Sep 28, 2025
3.0
20$ usd for a burger and fries in a paper bag.... not worth it in my opinion.
AA
annonymous
Sep 20, 2025
5.0
Burgers and fries were great as expected and the service was good too. The woman at the counter was so friendly.
SI
Stuart Irwin
Sep 17, 2025
3.0
Ridiculous prices for a burger $12? I just got a fry.
I’m not surprised the restaurant was empty.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Rochester accept reservations?
No, Five Guys at 2544 S. Adams Rd. in Rochester does not accept reservations.
What are the dining options available at this Five Guys location?
Five Guys offers dine-in, in-store pickup, and delivery services. They do not have drive-through or curbside pickup.
What are the operating hours of Five Guys in Rochester?
Five Guys is open daily from 11:00 AM to 10:00 PM for dining and orders.
Does Five Guys offer delivery and how can I place an order online?
Yes, Five Guys in Rochester offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/rochester-hills/menu.
What customization options are available for burgers and milkshakes at Five Guys?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations at Five Guys.
What types of payment are accepted at Five Guys Rochester?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Five Guys on S. Adams Rd.?
Yes, this Five Guys location has wheelchair accessible entrances, parking, seating, and restrooms.
Are there family-friendly amenities at Five Guys?
Yes, Five Guys welcomes children and has high chairs available.
What are some nearby places to visit before or after dining at Five Guys?
Nearby you can visit Great Clips for hair services, GameStop for video games and electronics, and Panera Bread for coffee and bakery treats.
Where can I find other dining options close to Five Guys in Rochester?
Close to Five Guys, you can enjoy New York Pizza Pie for Italian cuisine, Krazy Shawarma for Mediterranean food, and Kerby's Koney Island for classic American diner fare.
What services are available near Five Guys for wellness and beauty?
Near Five Guys, you can find salons like Liz’s Chic Salon and Unique Spa Studio Rochester, as well as health services like Alpha Urgent Care and Vitality Precision Chiropractic.