Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2544 S. Adams Rd. in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers found the prices to be excessively high for the quality and portion sizes of the food.
Food Quality
While some customers praised the burgers and fries, others reported issues with soggy fries and inconsistent burger quality.
Service
The staff received positive feedback for being friendly and attentive, although there were complaints about slow service and order accuracy.
Cleanliness
The cleanliness of the restaurant was noted positively by several customers, though some reported unsanitary conditions.
BG
B GB
3 days ago
1.0
So disappointed in the ownership/bosses at this Five Guys location. Saturday night and the restaurant has lots of customers and door dash orders, and only 3 people are working. Empty tables are dirty. It took 28 minutes for me to get my order which ended up being incorrect. However, I don’t feel the slightest upset at the employees, as it is completely ridiculous that there are only 3 (with 1 taking orders) doing the entire job while the place was slammed. Really deters me from wanting to return in the future.
GR
Gregory Rivard
Feb 24, 2026
4.0
Why the change in packaging for the French fries? I liked the cups. The new bags make it hard to poor vinegar on the fries.
AR
Anthony R
Feb 11, 2026
1.0
Typically I love five guys because of the massive amounts of fries you get with a meal which typically justify the excessive price of a meal. I just got a regular fry with my meal this time and I got maybe a handful of fries. When I spoke to the manager i was informed the higher ups were cutting down on portions. So now it’s overpriced and has nothing to justify it.
MM
M
Feb 3, 2026
5.0
The cheeseburger ls and strawberry shakes are always very good!!!🤛🏾
BG
Brandon Grenon
Jan 23, 2026
1.0
The service was ok, the store was dirty, there was a 5 gallon bucket of old solidified grease in the hallway in-between the restrooms. The burger was a 2. Fully cooked but a heap of mayo. Who uses that much mayo. Coat the damn bun, that's it! I don't know what his beef with mayo is but he needs to work counter or something. They wanted 18+$ for a single cheeseburger meal? That food, atmosphere and service better be Top notch if you expect 18+$ for a mediocre burger at best. Do better 5 guys in Auburn MI. Off Adams rd.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Rochester accept reservations?
No, Five Guys at 2544 S. Adams Rd. in Rochester does not accept reservations.
What are the dining options available at this Five Guys location?
Five Guys offers dine-in, in-store pickup, and delivery services. They do not have drive-through or curbside pickup.
What are the operating hours of Five Guys in Rochester?
Five Guys is open daily from 11:00 AM to 10:00 PM for dining and orders.
Does Five Guys offer delivery and how can I place an order online?
Yes, Five Guys in Rochester offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/rochester-hills/menu.
What customization options are available for burgers and milkshakes at Five Guys?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations at Five Guys.
What types of payment are accepted at Five Guys Rochester?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Five Guys on S. Adams Rd.?
Yes, this Five Guys location has wheelchair accessible entrances, parking, seating, and restrooms.
Are there family-friendly amenities at Five Guys?
Yes, Five Guys welcomes children and has high chairs available.
What are some nearby places to visit before or after dining at Five Guys?
Nearby you can visit Great Clips for hair services, GameStop for video games and electronics, and Panera Bread for coffee and bakery treats.
Where can I find other dining options close to Five Guys in Rochester?
Close to Five Guys, you can enjoy New York Pizza Pie for Italian cuisine, Krazy Shawarma for Mediterranean food, and Kerby's Koney Island for classic American diner fare.
What services are available near Five Guys for wellness and beauty?
Near Five Guys, you can find salons like Liz’s Chic Salon and Unique Spa Studio Rochester, as well as health services like Alpha Urgent Care and Vitality Precision Chiropractic.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: