Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
810 reviews
5 stars
274
4 stars
195
3 stars
119
2 stars
52
1 star
170
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food is often reported as cold, burnt, or incorrect, with many customers expressing disappointment in the quality and preparation.
Service Speed
Customers frequently mention long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Staff Attitude
Many reviews highlight unfriendly or rude staff interactions, contributing to a negative customer experience.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and failure to follow simple instructions are prevalent.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, is often criticized as being unsanitary.
- SGSierra GulliNov 6, 20255.0I don’t usually do reviews for fast food because I don’t really have a long lasting experience but I’m here to say davonte blew me out of the water. Huge line at 9pm and you usually expect attitude and a crappy combo. But davonte was thorough, nice, respectful, I could go on. Definitely not the type of personality I was expecting at a Wendy’s. They’re lucky with him! Hope the best for him!
- DHDuane HinojosaOct 31, 20251.0I’m not sure what had happened to Wendy’s as a company but the seem to only employ unprofessional people who are incapable of performing the basic duties of working at a fast food establishment. I ordered my food on the Wendy’s app prior to arriving. I ordered for four people. Nothing to crazy. 2 Dave doubles, 2 bacon cheese burgers and a regular cheese burger. Every single burger patty was charred and seemed as if they had been sitting out for a while . The food was beyond something that should have been served to a paying customer. I could see maybe one burger being a little off but five different burgers all made with little skill or care for how it tasted. Starts with the management allowing poor performance. I will not be returning to this location again.
- HAHolly AtwoodOct 30, 20255.0Usually I don't receive the best service here but tonight was different which is why they are receiving this review for best service I had here. Keep up the good work staff :)
- RMryan mcallisterOct 9, 20251.0If you're looking for a hot meal don't go to this location. Food was cold and it seemed like it just came directly out of the refrigerator absolutely horrible
- DCDonna CampbellOct 4, 20251.0The girls bathroom was disgusting. Didn't get our sauce with our chicken nugget happy meals. They also did not have the toys that were advertised. The woman working the front counter was extremely unfriendly and didn't seem like she wanted to even been there.
Frequently Asked Questions About Wendy's
Is Rochester Hills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester Hills, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester Hills, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 853-7560.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rochester Hills Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester Hills, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Rochester Hills currently open?
Yes! This Wendy's location in Rochester Hills is open and committed to serving quality food every day.
What are the drive-through hours at this Wendy's?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers delivery where available and takeout options, alongside dine-in and drive-thru services.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's mobile app or online at https://order.wendys.com by selecting this location.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Rochester Hills for feedback or questions?
You can reach Customer Care via the Contact page or call (248) 853-7560 to contact this Wendy's directly.
What other dining options are near Wendy's on S Rochester Road?
Nearby dining options include Alex's of Rochester for Greek and American cuisine, Panda Express for Chinese fast food, MOD Pizza, Sushi Coup for sushi and Asian fusion, and Starbucks for coffee.
Are there any optometrists near this Wendy's?
Yes, LensCrafters, Doctors of Optometry - Rochester Road, Eyeglass World, and Visionworks are all located near this Wendy's for eyewear and eye care needs.
What nearby services can customers access before or after dining at Wendy's?
Customers can visit Michigan First Credit Union for banking, MedPost Urgent Care for medical needs, Lapels Dry Cleaners, Premier Pet Supply for pet needs, and several automotive services like D & H Quick Lube and Pennzoil 10 Minute Oil Change near this Wendy's.