Brand Certified
Wendy's
3.4(825 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3140 S Rochester Road, Rochester Hills, MI
48307, United States
Certified by Wendy's • Mar 01, 2026
(248) 853-7560
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/rochester-hills/3140-s-rochester-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
825 reviews
5 stars
279
4 stars
195
3 stars
120
2 stars
53
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.
Food Quality
Customers reported issues with food being cold, improperly prepared, or tasting stale, with several instances of food safety concerns.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain food items, like the Frosty, were enjoyable.
- AEArif ElassalFeb 1, 20261.0Not sure where they find these fine aliens honestly. I feel like that Wendy’s is stuck in the 80s. Super sloppy and messy
- EFEric FJan 12, 20261.0Do not pull forward at the cashiers request.
- PZPaul ZwiezJan 2, 20263.0Its fast food, is it good maybe. Its never hot its always just warm food. The burger is received had very dry meat, like it was cook long before I had placed my order.
- STStefanus TanayaJan 1, 20262.0Went thru the drive thru tonight, my credit card was returned to me thrown inside the bag of food. A new level of ignorance & rudeness by the Wendy's team members at this location.
- JWJamie WebsterDec 30, 20251.0When the manager understands she is part of the problem maybe things will be better.
Frequently Asked Questions About Wendy's
Is Rochester Hills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Rochester Hills currently open?
Yes! This Wendy's location in Rochester Hills is open and committed to serving quality food every day.
What are the drive-through hours at this Wendy's?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's offers delivery where available and takeout options, alongside dine-in and drive-thru services.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's mobile app or online at https://order.wendys.com by selecting this location.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Rochester Hills for feedback or questions?
You can reach Customer Care via the Contact page or call (248) 853-7560 to contact this Wendy's directly.
What other dining options are near Wendy's on S Rochester Road?
Nearby dining options include Alex's of Rochester for Greek and American cuisine, Panda Express for Chinese fast food, MOD Pizza, Sushi Coup for sushi and Asian fusion, and Starbucks for coffee.
Are there any optometrists near this Wendy's?
Yes, LensCrafters, Doctors of Optometry - Rochester Road, Eyeglass World, and Visionworks are all located near this Wendy's for eyewear and eye care needs.
What nearby services can customers access before or after dining at Wendy's?
Customers can visit Michigan First Credit Union for banking, MedPost Urgent Care for medical needs, Lapels Dry Cleaners, Premier Pet Supply for pet needs, and several automotive services like D & H Quick Lube and Pennzoil 10 Minute Oil Change near this Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website