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Wendy's

3.4
(825 reviews)

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3140 S Rochester Road, Rochester Hills, MI
48307, United States

Hours

Reviews

3.4
825 reviews
5 stars
279
4 stars
195
3 stars
120
2 stars
53
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

Customers reported issues with food being cold, improperly prepared, or tasting stale, with several instances of food safety concerns.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain food items, like the Frosty, were enjoyable.
  • AE
    Arif Elassal
    Feb 1, 2026
    1.0
    Not sure where they find these fine aliens honestly. I feel like that Wendy’s is stuck in the 80s. Super sloppy and messy
  • EF
    Eric F
    Jan 12, 2026
    1.0
    Do not pull forward at the cashiers request.
  • PZ
    Paul Zwiez
    Jan 2, 2026
    3.0
    Its fast food, is it good maybe. Its never hot its always just warm food. The burger is received had very dry meat, like it was cook long before I had placed my order.
  • ST
    Stefanus Tanaya
    Jan 1, 2026
    2.0
    Went thru the drive thru tonight, my credit card was returned to me thrown inside the bag of food. A new level of ignorance & rudeness by the Wendy's team members at this location.
  • JW
    Jamie Webster
    Dec 30, 2025
    1.0
    When the manager understands she is part of the problem maybe things will be better.

Frequently Asked Questions About Wendy's

Is Rochester Hills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Rochester Hills currently open?

Yes! This Wendy's location in Rochester Hills is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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