Tropical Smoothie Cafe

3.8
425 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1288 Walton Blvd., Rochester Hills, MI
48307, United States

Hours

Reviews

3.8
425 reviews
5 stars
221
4 stars
74
3 stars
23
2 stars
19
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor communication.

Order Accuracy

Many customers reported issues with incorrect orders and poorly prepared food, leading to dissatisfaction.

Wait Times

Consistently long wait times were mentioned, both in-store and at the drive-thru, causing frustration among customers.

Food Quality

While some customers enjoyed the smoothies and food, others complained about inconsistent quality, including watery smoothies and poorly made wraps.
  • TP
    Third Phone
    Dec 29, 2025
    1.0
    The staff is very rude and tried every chance they can get to misbehave,Especially the lady names kim . My drive through experience was the worst .... I don't recommend this location at all.
  • MM
    Mrsmoon Moon
    Nov 21, 2025
    1.0
    I have the most simple order ever. Every time I try this place the smoothies are gross. It is watery and zero flavor. Definitely not smooth and always chunky. This was my second and last time coming to this location. Smoothies are so easy. I'm not understanding why this is the only tropical smoothie that doesn't taste good.🤷🏻‍♀️
  • GD
    Gage Dietz
    Oct 25, 2025
    1.0
    I’m genuinely disappointed with this Tropical Smoothie location. I’ve ordered the same smoothie almost every day because it’s one of the few things I can tolerate in the morning, yet this is now the third time I’ve had a serious issue with how my drink was made. The first time, it tasted strongly of chemicals — as if the blender or machine had just been cleaned and not rinsed properly. I was told “everything was normal.” The second time, the same issue happened again. And now, on October 25th around 2 PM, I ordered a Bahama Mama with whey protein and extra white chocolate, and within two hours of finishing it, I was vomiting and had one of the worst headaches I’ve ever had. I’ve been sick the entire day because of it. At this point, it’s clear something is not right with how these drinks are being prepared. This level of negligence is unacceptable and could genuinely harm someone. I’d like to be contacted for a refund or compensation, because I did not pay to get sick. To the employees and management — do better. Customers deserve safe, consistent products, not repeated excuses.
  • KZ
    Karl Z
    Oct 20, 2025
    3.0
    This specific location is ridiculous. They take an extremely long time for orders. Its everytime. This last order was 4 wraps with no smoothies and it took 30 minutes.
  • EB
    Eat Your BBQ
    Oct 20, 2025
    5.0
    I stopped by this morning for breakfast quesadilla and a smoothie. The peanut butter smoothie was delicious and so was the quesadilla. The smoothie came out real quick and a young lady even brought the quesadilla to my table.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Rochester Hills accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the general business hours for Tropical Smoothie Cafe?

The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.