Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
There were numerous complaints about incorrect orders and inconsistencies in food preparation.
Wait Times
Many reviews highlighted excessively long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
Food Quality
While some customers enjoyed the smoothies and food, others noted issues with taste and preparation, indicating inconsistency.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
MM
Mrsmoon Moon
3 days ago
1.0
I have the most simple order ever. Every time I try this place the smoothies are gross. It is watery and zero flavor. Definitely not smooth and always chunky. This was my second and last time coming to this location. Smoothies are so easy. I'm not understanding why this is the only tropical smoothie that doesn't taste good.🤷🏻♀️
GD
Gage Dietz
Oct 25, 2025
1.0
I’m genuinely disappointed with this Tropical Smoothie location. I’ve ordered the same smoothie almost every day because it’s one of the few things I can tolerate in the morning, yet this is now the third time I’ve had a serious issue with how my drink was made.
The first time, it tasted strongly of chemicals — as if the blender or machine had just been cleaned and not rinsed properly. I was told “everything was normal.” The second time, the same issue happened again. And now, on October 25th around 2 PM, I ordered a Bahama Mama with whey protein and extra white chocolate, and within two hours of finishing it, I was vomiting and had one of the worst headaches I’ve ever had. I’ve been sick the entire day because of it.
At this point, it’s clear something is not right with how these drinks are being prepared. This level of negligence is unacceptable and could genuinely harm someone.
I’d like to be contacted for a refund or compensation, because I did not pay to get sick. To the employees and management — do better. Customers deserve safe, consistent products, not repeated excuses.
KZ
Karl Z
Oct 20, 2025
3.0
This specific location is ridiculous. They take an extremely long time for orders. Its everytime. This last order was 4 wraps with no smoothies and it took 30 minutes.
EB
Eat Your BBQ
Oct 20, 2025
5.0
I stopped by this morning for breakfast quesadilla and a smoothie. The peanut butter smoothie was delicious and so was the quesadilla. The smoothie came out real quick and a young lady even brought the quesadilla to my table.
MW
Mia Wright
Oct 18, 2025
4.0
Please use tamper stickers on deliveries.
First delivery. So they could have forgotten, but it’s weird.
I pickup here often when I go to urgent care. Super friendly, well-working team. Always gotten my order right <3
Can I order ahead using a mobile app at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on both iOS and Android platforms.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What is the attire recommended when visiting Tropical Smoothie Cafe?
The recommended attire is casual.
What nearby places can customers visit before or after dining at Tropical Smoothie Cafe?
Customers can visit Lasting Beauty salon, Milkster Nitrogen Creamery ice cream shop, or Biggby Coffee Rochester Hills & Milkster Nitrogen Creamery coffee shop for additional local experiences.
Are there any nearby healthcare facilities close to Tropical Smoothie Cafe?
Yes, nearby healthcare options include Rochester Eye Care optometrist, McLaren CareNow at Walgreens hospital, Pro-Health Urgent Care, and Rochester Modern Dentistry.
Is there a place near Tropical Smoothie Cafe in Rochester Hills for a quick coffee or tea?
Yes, Biggby Coffee Rochester Hills & Milkster Nitrogen Creamery and the nearby Biggby Coffee cafe offer coffee and tea options close to Tropical Smoothie Cafe.