Panera Bread

Reviews

• DL

  Deb Loscher

  Nov 7, 2025
  5.0
  Always treats us right.
• JS

  John Searle

  Oct 23, 2025
  1.0
  I went during lunch hour, and it took about 20 minutes to get my order of 2 chicken greek salads. Service was okay. The problem was when my wife and I sat down at her work to eat, there was no chicken. I called to let them know. They took my name and number and order number and told me they would refund the salads, but couldn't find my order even though the woman read it off. I was a little confused on that one. Then she said she would get help from someone later and they would take care of it, and that I should call them back later. I called after the dinner rush, and now they're telling me that I need to come in to get my refund. I'm sorry. I have a family. I don't have the time drop everything to drive a half an hour for a refund. Had they told me I needed to come in when I talked to them the first time, this wouldn't have been an issue. Or getting the order right to begin with would have been nice. 3 strikes from one visit. That's a shame
• DL

  Derek Lyons

  Sep 28, 2025
  2.0
  Been to Panera plenty of times. First time at this location. When I walked in, there was a young lady mopping the floor. She kindly paused and took my order. Very kind and friendly. Ordered "Turkey Bacon Bravo". While waiting for my food, I noticed the area in the back by the employees, was a little scuzzy. Garbage remnants on the floor. Not a lot but enough to notice. Then, a lady walked up to the counter with her soup and pulled a drink lid out of the bowl of soup. The staff offered a replacement and refund. I heavily inspected my sandwich and it seemed alright. Tasted good. Staff got full stars but atmosphere and food, for above reasons, we're lacking.
• JA

  Jessica A

  Sep 10, 2025
  5.0
  Really good food and coffee.
• NG

  Nubia E. Castro Giraldo

  Aug 26, 2025
  2.0
  I went for two cappuccinos and 4 bagels, she asked me if I wanted it toasted and I said no and she handed me the 4 oldest bagels in the store, you can tell they've been on display for more than a day. Afterwards, I complained that the bread was stale, and she simply said, "Sorry." She didn't offer any other service or a refund. Then I went to get about my two cappuccinos, and the woman told me she only billed me for one, Terrible service, too bad the only good thing is the coffee, but it never compares to the bakery at Starbucks, my score is 2. Ah They didn't even give me the bill.

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