Panera Bread

4.0
731 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

2921 South Rochester Road, Rochester Hills, MI
48307, United States
(248) 853-5722
https://www.panerabread.com/en-us/cafe/locations/mi/rochester-hills/2921-south-rochester-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2921 South Rochester Road, Rochester Hills, MI
48307, United States

Hours

Reviews

4.0
731 reviews
5 stars
358
4 stars
181
3 stars
74
2 stars
41
1 star
77

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the location was dirty, with unclean tables and floors.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of complaints.

Food Quality

Several reviews mentioned issues with food quality, including small portions, incorrect orders, and stale pastries.

Order Accuracy

There were numerous complaints about incorrect orders and issues with the ordering system, leading to customer dissatisfaction.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.
  • MR
    Mark Ross
    Nov 14, 2025
    5.0
    The lady who was making sure people got there food was in great spirit even though she had to use the restroom and no one to cover her.
  • JH
    Jenna Hana
    Nov 13, 2025
    5.0
    Shaylyn the cashier was very sweet and listened to our orders Very neat and clean girl She watched every spot that needs to be refilled She was very respectful
  • OS
    Op Sec
    Nov 12, 2025
    3.0
    Biggest complaint about this location is the LACK of outlets in the walls! Never seen a coffee shop/cafe with so few outlets for people's computers and phones. Suggest strongly to remodel with more outlets.
  • ER
    Elizabeth Raymond
    Nov 11, 2025
    5.0
    Excellent service The food was delicious and I'm just really impressed with the service.
  • SR
    Scotty Rais
    Oct 21, 2025
    1.0
    I went in as I go to many Panera to get an orange scone but they looked like they had very little to almost zero frosting on them. The manager came to me as I asked if they could put more frosting as I go to many Panera breads with no issues. The manager very rudely said they put a measured amount which is false cause that means all the other Panera breads are doing them wrong which I would disagree! The manager did not want to help me at all to please a customer as he rather be rude and send me on my way with not making the scone correctly. I will not come back to this Panera as the bakers obviously do not know how to make there pastries correctly nor do they know how to treat people! Very rude and disrespect to a customer that very frequents the Panera bread chain! Terrible terrible terrible
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Rochester Hills accept reservations?

Panera Bread in Rochester Hills does not accept reservations.

What are the operating hours for delivery at Panera Bread in Rochester Hills?

Delivery is available every day from 7:00 AM to 9:00 PM.