Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester Hills is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
622 reviews
5 stars
267
4 stars
135
3 stars
67
2 stars
35
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, disorganized service, and missing items from orders, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about poor quality, missing ingredients, and items not being prepared correctly.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unhelpful or dismissive behavior from employees.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty dining areas and restrooms.
Management Concerns
Customers expressed concerns about management's responsiveness to issues, with some feeling that the location has declined in quality and service.
- RFRobert FlemingJan 3, 20264.0The woman taking my order was extremely helpful and kind. Would definitely come back to this location again.
- AMadriana Vargas mendozaDec 27, 20255.0Excelent service, clean, kind staff, love the salads, sandwiches and chicken soup!
- AMAngel MettetalDec 17, 20252.0After waiting in the drive-through line for my order for 15+ minutes, I get a sandwich that as soon as I open the wrapper, falls to pieces because apparently it’s too hard to correctly put a sandwich together. There are literally pieces of the bread missing. Would really like to know what I waited so long for, because it sure wasn’t for them to take their time and make the order correct correctly
- CWcliff wilkinsDec 8, 20251.0The staff is friendly and accommodating, except for the temperature. Management, including the regional guy, Jim are unwilling or incapable of maintaining a comfortable temperature in this Panera. I have been complaining for years to no avail. One of the excuses given is “ yeah but we’re hot in the kitchen”! This shows an appalling disregard for the comfort of the paying customers in favor of the staff. Another excuse, “it’s set on 74’! That may be but it’s 61’ in the dining room! Is it really about profits??? If I can’t sit by the fireplace, I just have to go somewhere else.
- JRJack ReisNov 20, 20255.0Very friendly staff. great portioning and welcoming lobby. very clean must i say.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Rochester Hills accept reservations?
No, Panera Bread in Rochester Hills does not accept reservations.
What are the delivery hours for Panera Bread in Rochester Hills?
Delivery is available daily from 7:00 AM to 9:00 PM, with extended hours from 6:00 AM on Fridays and Saturdays.
Can I order food online for pickup or delivery at Panera Bread Rochester Hills?
Yes, you can order online for pickup or delivery using their website or the Panera Bread app.
What types of meals does Panera Bread in Rochester Hills serve?
They serve breakfast, lunch, brunch, and dinner.
Does the Rochester Hills Panera Bread have a drive-thru service?
Yes, this location features a drive-thru service for your convenience.
What payment methods are accepted at Panera Bread in Rochester Hills?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there Wi-Fi available at Panera Bread in Rochester Hills?
Yes, Panera Bread offers complimentary Wi-Fi in a warm and welcoming environment.
What are some nearby places of interest where I can visit before or after Panera Bread?
Nearby you can visit Atlantic Federal Credit Union for banking, Sharon's Hallmark Shop for gifts and cards, and Club Pilates for fitness activities.
Are there other dining options near Panera Bread in Rochester Hills?
Yes, nearby dining options include Smashburger for burgers, Bellacino's for pizza, and Shish Palace for Mediterranean cuisine.
How can nearby businesses be useful when visiting Panera Bread in Rochester Hills?
You can combine errands by visiting nearby services such as The UPS Store for shipping, Oxford Bank Customer Experience Center for banking, and Body Rehab Massage for wellness, all close to Panera Bread.