Panera Bread

3.6
622 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
177 South Livernois Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

3.6
622 reviews
5 stars
267
4 stars
135
3 stars
67
2 stars
35
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, disorganized service, and missing items from orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about poor quality, missing ingredients, and items not being prepared correctly.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unhelpful or dismissive behavior from employees.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty dining areas and restrooms.

Management Concerns

Customers expressed concerns about management's responsiveness to issues, with some feeling that the location has declined in quality and service.
  • RF
    Robert Fleming
    Jan 3, 2026
    4.0
    The woman taking my order was extremely helpful and kind. Would definitely come back to this location again.
  • AM
    adriana Vargas mendoza
    Dec 27, 2025
    5.0
    Excelent service, clean, kind staff, love the salads, sandwiches and chicken soup!
  • AM
    Angel Mettetal
    Dec 17, 2025
    2.0
    After waiting in the drive-through line for my order for 15+ minutes, I get a sandwich that as soon as I open the wrapper, falls to pieces because apparently it’s too hard to correctly put a sandwich together. There are literally pieces of the bread missing. Would really like to know what I waited so long for, because it sure wasn’t for them to take their time and make the order correct correctly
  • CW
    cliff wilkins
    Dec 8, 2025
    1.0
    The staff is friendly and accommodating, except for the temperature. Management, including the regional guy, Jim are unwilling or incapable of maintaining a comfortable temperature in this Panera. I have been complaining for years to no avail. One of the excuses given is “ yeah but we’re hot in the kitchen”! This shows an appalling disregard for the comfort of the paying customers in favor of the staff. Another excuse, “it’s set on 74’! That may be but it’s 61’ in the dining room! Is it really about profits??? If I can’t sit by the fireplace, I just have to go somewhere else.
  • JR
    Jack Reis
    Nov 20, 2025
    5.0
    Very friendly staff. great portioning and welcoming lobby. very clean must i say.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Rochester Hills accept reservations?

No, Panera Bread in Rochester Hills does not accept reservations.

What are the delivery hours for Panera Bread in Rochester Hills?

Delivery is available daily from 7:00 AM to 9:00 PM, with extended hours from 6:00 AM on Fridays and Saturdays.