Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,498 reviews
5 stars
531
4 stars
330
3 stars
248
2 stars
102
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews noted that the location was dirty, with unclean tables and floors, impacting overall customer satisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendly and helpful service.
- NMNyor Mirror3 days ago4.0I did the table-side mobile app for two breakfast burritos and a large drink that came to the table promptly and fresh. The burritos were fresh but had a slightly off taste. No soda station, so I assume you get a refill at the counter. Clean dining area and bathroom. The staff were friendly. I would return for breakfast inside.
- STShawn TDec 31, 20255.0One of the better McDonalds in Oakland County, fast, fresh food
- LWLillian WienclawDec 29, 20251.0If I could put 0 stars I would. Went to this location last night and got a 10pc chicken nugget. The nuggets were hard and I ended up getting sick. 0/10 would not recommend getting the nuggets..
- DCDavid CecilDec 15, 20251.0HORRIBLE SERVICE! INSANE WAIT TIMES! OVER 30 MINUTES! AVOID LIKE THE PLAGUE!
- JNJohn NegosianDec 12, 20251.0Do yourself a favor....GO SOMEWHERE ELSE! Slowest drive-thru around! I work afternoons near here and come here quite frequently on my way home. At 1030pm, EVERY time I come here the drive-thru has 7 or 8 cars backed up. I was there tonight. 30-40 min wait. And food was cold! Not sure whats going on in the kitchen. Maybe too much goofing around? This is unacceptable! I wonder if the owner is aware.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2590 Crooks Rd, Rochester Hills, MI?
McDonald's is open 24/7, every day of the week, including holidays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, it has a drive-through that operates 24 hours a day, 7 days a week.
Can I order McDonald's food for delivery from this location, and what are the delivery hours?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using mobile apps?
You can order through the McDonald's app available on iOS and Android, or via their online ordering links.
What services does this McDonald's provide to customers?
Services offered include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located and what is the exact address?
McDonald's is located at 2590 Crooks Rd, Rochester Hills, MI 48309, USA.
Are there any nearby hotels where customers can stay close to McDonald's?
Yes, several Red Roof Inns are nearby, including Red Roof Inn Detroit - Rochester Hills/Auburn Hills, providing convenient lodging options for visitors.
What nearby food options are available around McDonald's at this location?
Nearby food options include another McDonald's and Burger King, as well as VIRASAT THE HERITAGE - Indian Cuisine and RH House for American cuisine.
Are there nearby educational or recreational facilities close to McDonald's?
Yes, Kumon Math and Reading Center offers educational services, and there are fitness options such as BK Training Systems and Extremity Games nearby for active lifestyles.