McDonald's

3.5
1498 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2590 Crooks Rd, Rochester Hills, MI
48309, United States

Hours

Reviews

3.5
1,498 reviews
5 stars
531
4 stars
330
3 stars
248
2 stars
102
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Multiple reviews noted that the location was dirty, with unclean tables and floors, impacting overall customer satisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendly and helpful service.
  • NM
    Nyor Mirror
    3 days ago
    4.0
    I did the table-side mobile app for two breakfast burritos and a large drink that came to the table promptly and fresh. The burritos were fresh but had a slightly off taste. No soda station, so I assume you get a refill at the counter. Clean dining area and bathroom. The staff were friendly. I would return for breakfast inside.
  • ST
    Shawn T
    Dec 31, 2025
    5.0
    One of the better McDonalds in Oakland County, fast, fresh food
  • LW
    Lillian Wienclaw
    Dec 29, 2025
    1.0
    If I could put 0 stars I would. Went to this location last night and got a 10pc chicken nugget. The nuggets were hard and I ended up getting sick. 0/10 would not recommend getting the nuggets..
  • DC
    David Cecil
    Dec 15, 2025
    1.0
    HORRIBLE SERVICE! INSANE WAIT TIMES! OVER 30 MINUTES! AVOID LIKE THE PLAGUE!
  • JN
    John Negosian
    Dec 12, 2025
    1.0
    Do yourself a favor....GO SOMEWHERE ELSE! Slowest drive-thru around! I work afternoons near here and come here quite frequently on my way home. At 1030pm, EVERY time I come here the drive-thru has 7 or 8 cars backed up. I was there tonight. 30-40 min wait. And food was cold! Not sure whats going on in the kitchen. Maybe too much goofing around? This is unacceptable! I wonder if the owner is aware.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2590 Crooks Rd, Rochester Hills, MI?

McDonald's is open 24/7, every day of the week, including holidays.

Does this McDonald's have a drive-through service and what are its hours?

Yes, it has a drive-through that operates 24 hours a day, 7 days a week.