Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,489 reviews
5 stars
530
4 stars
328
3 stars
247
2 stars
100
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several customers noted that the location was dirty, with unclean tables and floors, impacting their overall experience.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some praising individual employees while others reported rudeness and poor management.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, and poor handling of mobile app orders.
- USUBLU SupportNov 17, 20255.0I absolutely love coming to this McDonald’s all the workers have great vibes especially Dayna! She is always so positive and quick really knows her work and puts passion into everything. God bless you Dayna!
- CPChristoba PrietoNov 11, 20255.0Veterans Day meal Thank you MacDonald Nice breakfast Proud to be part of the community.
- WBWill BalfourOct 26, 20251.0Slow service, Sprite was kinda brown, cup was sticky, no straw, fries were cold, burger tastes like crap. Just go to Culver's.
- TBTony BennettOct 26, 20251.0There are other McDonald's not too far from here, do yourself a favor and go there instead of wasting 30 minutes in the drive-thru to not have your mobile breakfast order filled because they're so slow and unorganized. Please replace the entire management staff or close down.
- CNCurt NorrodOct 26, 20251.0Mobile app order placed in line at drive thru. 5 cars ahead take 15 minutes to process. Provide order number at speaker and told all set, drive up. Wait 10 more minutes to get to last window to be told order is not available because they switched to lunch while I was between window #1 and window #2 and the order cannot be cancelled, to wait 24 hours. You have got to me be kidding me with this??
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2590 Crooks Rd, Rochester Hills, MI?
McDonald's is open 24/7, every day of the week, including holidays.
Does this McDonald's have a drive-through service and what are its hours?
Yes, it has a drive-through that operates 24 hours a day, 7 days a week.
Can I order McDonald's food for delivery from this location, and what are the delivery hours?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using mobile apps?
You can order through the McDonald's app available on iOS and Android, or via their online ordering links.
What services does this McDonald's provide to customers?
Services offered include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located and what is the exact address?
McDonald's is located at 2590 Crooks Rd, Rochester Hills, MI 48309, USA.
Are there any nearby hotels where customers can stay close to McDonald's?
Yes, several Red Roof Inns are nearby, including Red Roof Inn Detroit - Rochester Hills/Auburn Hills, providing convenient lodging options for visitors.
What nearby food options are available around McDonald's at this location?
Nearby food options include another McDonald's and Burger King, as well as VIRASAT THE HERITAGE - Indian Cuisine and RH House for American cuisine.
Are there nearby educational or recreational facilities close to McDonald's?
Yes, Kumon Math and Reading Center offers educational services, and there are fitness options such as BK Training Systems and Extremity Games nearby for active lifestyles.