Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
891 reviews
5 stars
303
4 stars
184
3 stars
145
2 stars
56
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, leading to a negative dining experience for many customers.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.
Food Quality
While some customers praised the food as hot and fresh, others experienced cold or undercooked items, indicating inconsistency.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with clutter and trash being a recurring issue.
Management Issues
Customers expressed concerns about poor management and staff training, which affected overall service and customer satisfaction.
- SLSusan LinebergerNov 14, 20252.0This is the second time this year that I have ordered an egg Mcmuffin with no cheese thru the drive thru and I get home and it's got cheese on it but no ham. How do you mix up cheese with ham? How difficult is it to just leave off the cheese when the order says no cheese?! I thought the first time was just a mistake by someone who was rushing, but this second time I was the only customer. It's so frustrating!
- ACAustin CopemanNov 12, 20255.0We loved that this McDonald's has a play place. Unfortunately, during the winter it is freezing in there which is great for the kids but not so much of you want to sit and eat while watching them play
- LLLeteciaNov 7, 20255.0At the drive thru the worker taking my order was very nice and friendly when answering my questions, at the window she was open and easy to understand too. Food was up to par for McD's and the experience was pretty quick although there wasn't a line when I was there.
- PPpeiOct 29, 20251.0From the moment we entered, the afternoon manager kept an eye on us as we exchanged our McDonald's meals. After we finished, he came over and told me that we couldn't keep using coupons to exchange for things, but he didn't speak directly to me, so I wasn't sure if he was actually talking to me. Later, he told my family because we changed our meals when we ordered, it made their kitchen very busy.. After that, he took our takeout meals and stood next to our table, refusing to leave. He spoke very rudely, but couldn't provide any proof that the meals couldn't be redeemed. It made us feel extremely uncomfortable, and the dining experience was terrible. I will never eat at this McDonald's again in my life.
- SKSymone KumarOct 19, 20251.0I placed a mobile order and they only gave us part of the order. I looped around and went inside and politely asked if my child could have two toys in their happy meal instead of one due to the inconvenience. They said “no” and that they’d rather have a bad review. So here’s the bad review!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Rochester Hills, MI?
McDonald's in Rochester Hills is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's offers drive-thru service 24/7 at this location.
Can I get delivery from McDonald's in Rochester Hills, and what are the delivery hours?
Yes, McDonald's offers delivery and operates delivery service 24 hours a day throughout the week.
What types of pickup and delivery services are available?
This McDonald's location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's using their app?
You can order via the McDonald's app available for iOS and Android or use the order link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options does McDonald's in Rochester Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places to McDonald's in Rochester Hills?
Nearby places include A-Star Convenience of Rochester, Huntington Bank, Tim Hortons, Exxon & Mobil Stations, and Burger King.
How can visiting nearby Tim Hortons complement my visit to McDonald's?
After enjoying a meal at McDonald's, you might visit Tim Hortons nearby for specialty coffee or a snack, making it convenient to enjoy both coffee and fast food in one trip.
If I need cash or banking services near McDonald's, what nearby options are there?
Nearby banking options include Huntington Bank, Bank of America Financial Center, and Citizens Bank ATM, all conveniently close to McDonald's.