Einstein Bros. Bagels

3.9
558 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
2972 S. Rochester Road, Rochester Hills, MI
48307, United States

Hours

Reviews

3.9
558 reviews
5 stars
300
4 stars
94
3 stars
59
2 stars
28
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise the friendly and attentive staff, others report slow service and poor management practices.

Food Quality

The bagels and breakfast items are generally well-received, but there are complaints about incorrect orders and inconsistent quality.

Cleanliness and Atmosphere

The location is noted for being clean and welcoming, but some reviews mention issues with seating and overall atmosphere.

Order Accuracy

Many customers express frustration with incorrect online orders and the need to double-check their bags before leaving.
  • FK
    Farhana Khan
    2 days ago
    1.0
    Terrible customer service. So many of them working but no customer service. Terrible place.
  • SP
    superb product
    3 days ago
    1.0
    I placed an online order and realized immediately afterward that I had forgotten to add an item. I tried calling the store multiple times right away, but no one answered. I then went to the store in person and politely explained the situation, apologizing for my mistake and asking if it could be corrected. Unfortunately, the employee I spoke with was rude and unprofessional, which made the interaction uncomfortable. I believe customers should be treated with respect, especially when they are courteous and take responsibility for an error. I was disappointed by this experience. Note: I guess if you looks different then they would treat you bad.
  • AK
    Anshul Karani
    Jan 1, 2026
    5.0
    Hash brown bagel with jalapeno salsa and egg patty is just 🤌🤌🤌
  • HL
    Helen Lipin
    Dec 19, 2025
    1.0
    I can’t believe that I am leaving this review. I came to this shop today at something like 1:52pm. I knew they were going to close soon so I asked for my food to go. I ordered coffee and a bagel with shmear. I was talking about what I want. In the end the woman that appeared to be in charge said “I don’t have coffee, It is written on the door.” They took an order, made a bagel, I paid(no usual senior discount, they always give it to me), I got my order, and only when I asked for a cup I was told that there is no coffee. She didn’t apologize for not telling me. She just said, it was written on the door. I speak with an accent, I tend to think it was discrimination. I don’t eat food without a drink and I had no use for the food I just bought. If I could put 0 I would do it.
  • NN
    Nadia
    Dec 12, 2025
    1.0
    The staff was goofing off in the back taking forever to complete my order and it was just one item.. took 20 mins. Food was cold and not toasted and cheese wasn't melted.

Frequently Asked Questions About Einstein Bros. Bagels

What types of products does Einstein Bros. Bagels offer?

Einstein Bros. Bagels offers fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, breakfast and lunch catering, coffee beverages including cold brew, and pastries.

What are the opening hours of Einstein Bros. Bagels in Rochester Hills, MI?

Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On Christmas Eve (December 24), it opens from 7:00 AM to 1:00 PM and is closed on Christmas Day.