Chipotle Rochester Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, especially for online orders.
Ingredient Availability
Many reviews highlighted that the restaurant frequently runs out of key ingredients, such as fajita veggies, guacamole, and chicken.
Cleanliness
Several customers reported unsanitary conditions in the dining area and food preparation areas, with dirty tables and floors.
Customer Service
Feedback indicated poor customer service, with staff being unhelpful, rude, and often unresponsive to customer needs.
Food Quality
There were multiple complaints about food quality, including undercooked items and overall dissatisfaction with taste.
CN
Christopher Nanah
2 days ago
1.0
Unbelievable small portion size. A new born child wouldn't even have enough. Also when using the reward points they double charged my points and told me I can’t get it back. They charge double for normal portion sizes. Never coming back, don’t recommend.
MM
Mehul
Jan 1, 2026
1.0
Others 8 pm and they said we don’t have vegetables , we don’t have guacamole and w writhing so so sorry falling stuff on each other buckets . My god how come owner doesn’t take action for this ? Seem owner has earn enough so he doesn’t care !
RN
Rahul Nikam
Dec 24, 2025
5.0
Nice place, good service and most importantly all containers were full and good service. Usually my experience with other Chipotle is not so good, they are out of items and poor service. But this experience was different.
RS
Roksolana Sorych
Dec 17, 2025
1.0
I ordered two burrito bowls and the portion sizes were shockingly small. I always have leftovers and usually eat half or less, but this time I had none. My bowl had very little chicken and barely any beans. Overall, very disappointing.
HG
Hailey Gohl
Dec 6, 2025
1.0
We ordered online today. I got a bowl and a burrito and some chips with queso and guac. The proportions were child size and didn’t even fill the base of the bowl. The ingredients weren’t even spread out evenly. We barely even got two handfuls of chips in each bag and they were STALE. Do not go here if you have an adult sized appetite because it will never be filled. It’s sad is what it is.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Rochester Hills offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 2611 S Rochester Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Rochester Hills accept online orders and delivery?
Yes, they offer both in-store pickup and delivery services, and you can order online via their website or app.
Where is Chipotle Mexican Grill located in Rochester Hills?
It is located at 2611 S Rochester Rd, Rochester Hills, MI 48307, just east of Somerset Mall.
How can I contact Chipotle Mexican Grill in Rochester Hills for inquiries or catering?
You can email them at mi.0724.rochester@chipotle.com or call their main phone number at +1 248-853-2850.
What payment methods are accepted at Chipotle Mexican Grill in Rochester Hills?
They accept credit cards and offer gift cards as a payment option.
Is Chipotle Mexican Grill in Rochester Hills LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
Are there any health-conscious food options near Chipotle Mexican Grill in Rochester Hills?
Yes, Playa Bowls, a health food restaurant and smoothie bar, is nearby for customers seeking healthier options after their visit.
What other dining options are available near Chipotle Mexican Grill in Rochester Hills?
Nearby dining options include Crust Pizza & Wine Bar, Jake's Wayback Burgers, Pappa Roti Rochester (coffee shop and bakery), and The Port of Peri Peri, which offers Portuguese cuisine.
Are there nearby services where customers can relax or get beauty treatments around Chipotle Mexican Grill Rochester Hills?
Yes, nearby options include Rochester Nail Co., Oasis Nail and Spa, BoRics Hair Care, and Studio One Salon for various beauty and spa services.