Business Details
About
Mexican Restaurant
Chipotle Rochester Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,069 reviews
5 stars
371
4 stars
173
3 stars
72
2 stars
64
1 star
389
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Portion Sizes
Customers consistently complained about small portion sizes, especially for online orders.
Ingredient Availability
Frequent reports of being out of key ingredients, such as fajita veggies and guacamole, leading to customer dissatisfaction.
Service Quality
Service was often described as slow and unhelpful, with some staff being rude or dismissive.
Overall Experience
While some customers had positive experiences, many expressed frustration and disappointment, indicating a decline in quality at this location.
- JWJosh Watts2 days ago5.0I have had many Chipotle meals in my life. I have also had quite a bit of steak in my life, as well. I walked into this location like any other day, thinking I knew what to expect. I couldn't have been more wrong. What I was expecting was a simple steak bowl, what I wasn't expecting was to cross paths with the chef of the establishment. Chef Michael stepped forward and gave me the best steak I've had at a Chipotle restaurant, nay, the best steak my taste buds have ever pressed against. My initial happiness turned into despair when I reached into the bag and grabbed the empty air where a fork should have been, but after taking one bite with my tried and true silverware I knew Chef Michael was smiling down upon me and my happiness only minutes earlier could not compare...
- IIIan4 days ago1.0Got online collection order. The lemonade machine was broken, but we had been able to put the order in. Staff not particular helpful or friendly. When I opened my salad it barely had any salad in it and it was only romaine and did not include any other the other items listed online.
- ASA S.Nov 15, 20251.0The worst Chipotle location ever, and they always serve a small portion. The food was salty, soggy, and cold, and overall, it was disgusting. The chicken was not cooked thoroughly, and the steak was overcooked.
- ATAshley TravisNov 14, 20251.0You can GUARANTEE that they will always be out of something! You’ll never get a complete bowl/burrito. Poor customer service- staff doesn’t even apologize for not having food items, they look at you like hurry and get out of my line. What a shame. Management needs to do a better job of running this business.
- MMMarina MolchikNov 8, 20251.0I haven't been to this restaurant in a long time and for a good reason. That's due to their portion sizes. I was on my way home yesterday and I thought I'd give it another chance. In the app order, I specifically requested extra fajita veggies and some other items. It was THE smallest bowl I have ever had. I will continue to avoid this location and drive out of my way to go to my preferred location that ALWAYS delivers! Please avoid this place at all costs - you will overpay here due the smallest amount of food they will give you.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Rochester Hills offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 2611 S Rochester Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Rochester Hills accept online orders and delivery?
Yes, they offer both in-store pickup and delivery services, and you can order online via their website or app.
Where is Chipotle Mexican Grill located in Rochester Hills?
It is located at 2611 S Rochester Rd, Rochester Hills, MI 48307, just east of Somerset Mall.
How can I contact Chipotle Mexican Grill in Rochester Hills for inquiries or catering?
You can email them at mi.0724.rochester@chipotle.com or call their main phone number at +1 248-853-2850.
What payment methods are accepted at Chipotle Mexican Grill in Rochester Hills?
They accept credit cards and offer gift cards as a payment option.
Is Chipotle Mexican Grill in Rochester Hills LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
Are there any health-conscious food options near Chipotle Mexican Grill in Rochester Hills?
Yes, Playa Bowls, a health food restaurant and smoothie bar, is nearby for customers seeking healthier options after their visit.
What other dining options are available near Chipotle Mexican Grill in Rochester Hills?
Nearby dining options include Crust Pizza & Wine Bar, Jake's Wayback Burgers, Pappa Roti Rochester (coffee shop and bakery), and The Port of Peri Peri, which offers Portuguese cuisine.
Are there nearby services where customers can relax or get beauty treatments around Chipotle Mexican Grill Rochester Hills?
Yes, nearby options include Rochester Nail Co., Oasis Nail and Spa, BoRics Hair Care, and Studio One Salon for various beauty and spa services.