Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
191 reviews
5 stars
98
4 stars
31
3 stars
15
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from a specific employee, leading to a negative atmosphere.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including incorrect items and missing components.
Food Quality
While some customers praised the bagels and sandwiches, others noted inconsistencies in freshness and quality, with some items described as stale or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms, which detracted from the overall experience.
Staff Morale
There were observations of staff appearing unhappy and unmotivated, impacting customer interactions and service quality.
- BWBrennan WalshOct 23, 20251.0This place used to be solid but this is what you get 90% of the time nowadays. Who in their right mind says “yea that’s definitely what people want when you charge them an extra $2 for cream cheese”
- JJJessica JaneOct 17, 20252.0Every single time I get something here, even if it's just a plain bagel with cream cheese, it tastes like onion. I would rather lick my dog's foot than eat onion flavored anything. They clearly need to redo their food safety training, because they didn't so much as wipe off the prep surface between orders, reused the same toaster tray until it was caked in burnt cheese, and get Everything-seasoning on everything whether you want it or not. I only even go here a couple times a year because the Panera around the corner takes too long to make anything. I don't bother with their coffee anymore either. It has a flavor, but that flavor is burnt ice.
- ACAllen ComfortOct 12, 20255.0I’ve been coming to Bruegger’s for 20 years. I love the bagels and appreciate the hard work of Maureen and the staff working hard behind the counter.
- DTdavid temrowskiOct 8, 20255.0Maureen is always friendly with great service even when short staffed!!
- CCChristine ChilaOct 2, 20251.0This store gives new meaning to terrible customer service. If you need a special order as in no cheese, no onion, be prepared to scrape off the cheese and take off the onion when you get home. Our orders are NEVER correct. The staff does not go out of their way to extend any kindness. Please know while ordering in the store, you better know exactly what you want as soon as the staff member makes eye contact or they’re onto the next customer. Please, Brugger’s get it together! People love your bagels but the tension in the air in the store is off the charts. If another bagel store opens up close by, you may end up out of business.
Frequently Asked Questions About Bruegger's Bagels
What are the business hours for Bruegger's Bagels in Rochester Hills?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What types of food can I expect at Bruegger's Bagels?
Bruegger's offers New York style bagels, gourmet bagels, breakfast and deli sandwiches, sides like hashbrowns and muffins, and custom blends of hot and iced coffee.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering which can be ordered online.
Can I order ahead at Bruegger's Bagels through a mobile app?
Yes, you can order ahead using the Bruegger’s mobile app available on both Android and iOS.
What payment options are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is there parking available at Bruegger's Bagels?
Yes, there is both free street parking and free parking lot available at the location.
Are there nearby fitness and wellness centers close to Bruegger's Bagels?
Yes, Anytime Fitness gym and Intentional Yoga studio are nearby, perfect for a workout or yoga session before grabbing breakfast.
What medical or therapy services are located near Bruegger's Bagels?
Team Rehabilitation Physical Therapy, offering physical, occupational, and speech therapy, is located close by.
Are there any other restaurants or food options near Bruegger's Bagels?
Yes, nearby you can find Pelicana Chicken, Los Gatos Tacos, and SUBWAY for a variety of dining choices.
How can nearby places like Ace Hardware or Great Oaks Laundry benefit customers visiting Bruegger's Bagels?
Customers can conveniently combine their visit to Bruegger's with stops at nearby Ace Hardware for home supplies or Great Oaks Laundry for dry cleaning services, making errands efficient.