At Bruster’s, we make real ice cream the old-fashioned way – fresh daily right in our store! From classic favorites to bold new flavors, every scoop is made with premium ingredients and a whole lot of love. Whether you're craving cones, sundaes, shakes, or custom ice cream cakes, we've got something for everyone. Come taste the difference fresh makes!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.