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McDonald's

3.1
(1376 reviews)

Business Details

10995 W Jefferson Ave, River Rouge, MI
48229, United States
(313) 791-7170
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10995 W Jefferson Ave, River Rouge, MI
48229, United States

Hours

Reviews

3.1
1,376 reviews
5 stars
395
4 stars
235
3 stars
226
2 stars
130
1 star
390

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and attitude noted.

Food Quality

Frequent complaints about food being cold, stale, or improperly prepared, with some customers expressing dissatisfaction with the freshness and quality of their meals.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.

Order Accuracy

Customers often experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Drive-Thru Experience

While the drive-thru service received some positive feedback, there were still reports of mistakes and delays.
  • KM
    kaitlyn mynes
    Feb 4, 2026
    2.0
    I told the lady 2 cheeseburgers so I can get the bogo, she rung me up for 2 mcdoubles and didnt tell me the price before I paid i had to see the receipt. The mcdoubles were doused in mustard and had no onion.
  • ML
    Michael Lewis
    Feb 1, 2026
    4.0
    They do a good job of getting orders right. Sometimes they put salt on fries when I asked for no salt... also ice in my drink when I don't want ice.
  • BC
    Bridget Corn
    Jan 8, 2026
    5.0
    Alicia & Lay know how to get the job done. Excellent customer service. I'm happy with them every time.
  • KM
    Katie Messersmith
    Jan 4, 2026
    1.0
    I got chicken strips and u can tell they been on cooker too long hard and cold
  • LR
    Lilah Ramos
    Nov 18, 2025
    1.0
    Fries are always stale they never have frappes or chocolate milk or ice cream machine is down I do not recommend this place terrible service every so often I order from this place yuck

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in River Rouge, MI?

This McDonald's is open daily from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-thru hours at the McDonald's on 10995 W Jefferson Ave?

The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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