Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and attitude noted.
Food Quality
Frequent complaints about food being cold, stale, or improperly prepared, with some customers expressing dissatisfaction with the freshness and quality of their meals.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Order Accuracy
Customers often experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.
Drive-Thru Experience
While the drive-thru service received some positive feedback, there were still reports of mistakes and delays.
KM
kaitlyn mynes
Feb 4, 2026
2.0
I told the lady 2 cheeseburgers so I can get the bogo, she rung me up for 2 mcdoubles and didnt tell me the price before I paid i had to see the receipt. The mcdoubles were doused in mustard and had no onion.
ML
Michael Lewis
Feb 1, 2026
4.0
They do a good job of getting orders right. Sometimes they put salt on fries when I asked for no salt... also ice in my drink when I don't want ice.
BC
Bridget Corn
Jan 8, 2026
5.0
Alicia & Lay know how to get the job done. Excellent customer service. I'm happy with them every time.
KM
Katie Messersmith
Jan 4, 2026
1.0
I got chicken strips and u can tell they been on cooker too long hard and cold
LR
Lilah Ramos
Nov 18, 2025
1.0
Fries are always stale they never have frappes or chocolate milk or ice cream machine is down I do not recommend this place terrible service every so often I order from this place yuck
What are the regular dining hours for this McDonald's location in River Rouge, MI?
This McDonald's is open daily from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at the McDonald's on 10995 W Jefferson Ave?
The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery options.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's in River Rouge?
The address is 10995 W Jefferson Ave, River Rouge, MI 48229. You can contact them at +1 313-791-7170.
Are there nearby fast food options close to this McDonald's?
Yes, nearby fast food places include Dairy Queen, Subway, KFC, and another McDonald's location, which give you multiple dining choices in the area.
What parks or outdoor recreational areas can I visit near McDonald's on W Jefferson Ave?
You can visit River Rouge Splash Park, Memorial Park, John Bilak Park, and Great Lakes Field near this McDonald's for recreational activities.
Are there any automotive services close to this McDonald's location?
Yes, nearby automotive services include Clark Gas Station, 76 gas station, Jefferson Quick Lube Services, and Big Time Auto Sales, which can be convenient if you need car services when visiting McDonald's.
Does this McDonald's offer any loyalty or rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More details are available on their website.
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