McDonald's

3.1
1374 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10995 W Jefferson Ave, River Rouge, MI
48229, United States

Hours

Reviews

3.1
1,374 reviews
5 stars
394
4 stars
235
3 stars
226
2 stars
130
1 star
389

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers.

Food Quality

Many customers reported issues with food being cold, improperly prepared, or not fresh.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food prep areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items from orders.

Service Speed

Customers experienced long wait times both in the drive-thru and inside the restaurant.
  • LR
    Lilah Ramos
    6 days ago
    1.0
    Fries are always stale they never have frappes or chocolate milk or ice cream machine is down I do not recommend this place terrible service every so often I order from this place yuck
  • KL
    Kavalar Laura
    Nov 15, 2025
    5.0
    What a way to start my day..Thank you ladies for a delicious hot breakfast ..Your smiles & kindness much appreciated..The best service I’ve had in years..
  • ES
    emily Sanchez
    Nov 11, 2025
    1.0
    Terrible service. My husband and I went in and they looked at us in a disdainful way. They delivered our order with the chicken strips all chewed up; I was even afraid to eat it.
  • MD
    mika Drew
    Nov 7, 2025
    5.0
    Very good people anytime i have use the bathroom they let me. Keep up the good WORK... Even though it be alot of people in there you guys do yall best to make sure everyone is good...
  • NS
    Nevaeh Simmons
    Oct 5, 2025
    3.0
    Only certain people should be allowed to make iced coffees. I got a French vanilla iced coffee a couple days ago and it was delicious. Then I get one today teenage boy made it and it taste like black coffee. I paid extra $.99 for caramel and it didn’t even receive it.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in River Rouge, MI?

This McDonald's is open daily from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-thru hours at the McDonald's on 10995 W Jefferson Ave?

The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.