Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly prepared food, including hard chicken strips and soggy fries.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and incorrect orders.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Inconsistent Experience
While some customers praised the drive-thru service and friendly staff, many others experienced significant issues, indicating a lack of consistency in service quality.
BC
Bridget Corn
4 days ago
5.0
Alicia & Lay know how to get the job done. Excellent customer service. I'm happy with them every time.
KM
Katie Messersmith
Jan 4, 2026
1.0
I got chicken strips and u can tell they been on cooker too long hard and cold
LR
Lilah Ramos
Nov 18, 2025
1.0
Fries are always stale they never have frappes or chocolate milk or ice cream machine is down I do not recommend this place terrible service every so often I order from this place yuck
KL
Kavalar Laura
Nov 15, 2025
5.0
What a way to start my day..Thank you ladies for a delicious hot breakfast ..Your smiles & kindness much appreciated..The best service I’ve had in years..
ES
emily Sanchez
Nov 11, 2025
1.0
Terrible service. My husband and I went in and they looked at us in a disdainful way. They delivered our order with the chicken strips all chewed up; I was even afraid to eat it.
What are the regular dining hours for this McDonald's location in River Rouge, MI?
This McDonald's is open daily from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at the McDonald's on 10995 W Jefferson Ave?
The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery options.
Can I order McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the address and contact number for this McDonald's in River Rouge?
The address is 10995 W Jefferson Ave, River Rouge, MI 48229. You can contact them at +1 313-791-7170.
Are there nearby fast food options close to this McDonald's?
Yes, nearby fast food places include Dairy Queen, Subway, KFC, and another McDonald's location, which give you multiple dining choices in the area.
What parks or outdoor recreational areas can I visit near McDonald's on W Jefferson Ave?
You can visit River Rouge Splash Park, Memorial Park, John Bilak Park, and Great Lakes Field near this McDonald's for recreational activities.
Are there any automotive services close to this McDonald's location?
Yes, nearby automotive services include Clark Gas Station, 76 gas station, Jefferson Quick Lube Services, and Big Time Auto Sales, which can be convenient if you need car services when visiting McDonald's.
Does this McDonald's offer any loyalty or rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More details are available on their website.