McDonald's

3.1
1373 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10995 W Jefferson Ave, River Rouge, MI
48229, United States

Hours

Reviews

3.1
1,373 reviews
5 stars
394
4 stars
233
3 stars
226
2 stars
130
1 star
390

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including hard chicken strips and soggy fries.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and incorrect orders.

Cleanliness

Customers frequently mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Inconsistent Experience

While some customers praised the drive-thru service and friendly staff, many others experienced significant issues, indicating a lack of consistency in service quality.
  • BC
    Bridget Corn
    4 days ago
    5.0
    Alicia & Lay know how to get the job done. Excellent customer service. I'm happy with them every time.
  • KM
    Katie Messersmith
    Jan 4, 2026
    1.0
    I got chicken strips and u can tell they been on cooker too long hard and cold
  • LR
    Lilah Ramos
    Nov 18, 2025
    1.0
    Fries are always stale they never have frappes or chocolate milk or ice cream machine is down I do not recommend this place terrible service every so often I order from this place yuck
  • KL
    Kavalar Laura
    Nov 15, 2025
    5.0
    What a way to start my day..Thank you ladies for a delicious hot breakfast ..Your smiles & kindness much appreciated..The best service I’ve had in years..
  • ES
    emily Sanchez
    Nov 11, 2025
    1.0
    Terrible service. My husband and I went in and they looked at us in a disdainful way. They delivered our order with the chicken strips all chewed up; I was even afraid to eat it.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in River Rouge, MI?

This McDonald's is open daily from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the drive-thru hours at the McDonald's on 10995 W Jefferson Ave?

The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.