McDonald's

3.7
1049 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
67600 Main St, Richmond, MI
48062, United States

Hours

Reviews

3.7
1,049 reviews
5 stars
437
4 stars
230
3 stars
180
2 stars
59
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, undercooked, or incorrect food orders, particularly fries and chicken nuggets.

Service Issues

Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Staff Friendliness

Despite service issues, several customers praised specific staff members for their friendliness and positive attitudes.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Multiple reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
  • ED
    Elliott DeFoxa
    Nov 10, 2025
    1.0
    Honestly worst McDonald’s I’ve been too in awhile, didn’t know they made them this bad. Rude people working here
  • JW
    Jeff Wesley
    Nov 9, 2025
    4.0
    Week end crew is not as efficient as the crew working Monday through Friday.
  • SI
    Senku Ishigami
    Nov 5, 2025
    5.0
    Good food bad fries stail old
  • RW
    Rachel Wash
    Nov 5, 2025
    4.0
    Our order was messed up even though it was rang in correctly. We went back and the manager Ashley was polite and fixed the order and we were back on our way.
  • SG
    Shaun Gapinski
    Oct 22, 2025
    2.0
    I mobile ordered 3 monopoly things then was argued with my some young man about how they only come on certain things and I told him that's not what my app said when I ordered them then proceeded to not give me my third monopoly piece and then tell me I'm only allowed to have two mobile orders per one vehicle I hope they fix this

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald’s in Richmond, MI?

McDonald’s in Richmond, MI is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

When is the delivery service available at this McDonald’s location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Friday, and from 6:00 AM to 10:30 PM on weekends.