Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with cold, undercooked, or incorrect food orders, particularly fries and chicken nuggets.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.
Staff Friendliness
Despite service issues, several customers praised specific staff members for their friendliness and positive attitudes.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Multiple reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
ED
Elliott DeFoxa
Nov 10, 2025
1.0
Honestly worst McDonald’s I’ve been too in awhile, didn’t know they made them this bad. Rude people working here
JW
Jeff Wesley
Nov 9, 2025
4.0
Week end crew is not as efficient as the crew working Monday through Friday.
SI
Senku Ishigami
Nov 5, 2025
5.0
Good food bad fries stail old
RW
Rachel Wash
Nov 5, 2025
4.0
Our order was messed up even though it was rang in correctly. We went back and the manager Ashley was polite and fixed the order and we were back on our way.
SG
Shaun Gapinski
Oct 22, 2025
2.0
I mobile ordered 3 monopoly things then was argued with my some young man about how they only come on certain things and I told him that's not what my app said when I ordered them then proceeded to not give me my third monopoly piece and then tell me I'm only allowed to have two mobile orders per one vehicle I hope they fix this