Great place to grab lunch for the guys on the crew and when you stop into the Jimmy John’s in Richmond MI that’s what ya get a great sandwich great service and if your not on the go a great place to sit and bs before heading back to work 5 stars all around hands down
LD
Lisa D
Jan 3, 2026
1.0
This is by far the most poorly run Jimmy John’s I’ve ever ordered from. Delivery consistently takes an excessive amount of time. Tonight, the manager/owner actually called to tell me they don’t have a delivery driver after 6 p.m. on Fridays, Saturdays, or Sundays — their busiest times — and that she would have to pay for an Uber to deliver my order.
Not only is it baffling to operate without drivers during peak hours, but it’s completely inappropriate to make that problem the customer’s concern. She was actually happy when I canceled my order, which says a lot about how this business is managed.
This is an unacceptable way to run a restaurant. I will never order from this location again — guaranteed.
PP
pdoroh
Jan 3, 2026
1.0
Funny how they say "Freaky Fast". Not this location, often they call back after we have ordered and say they have no driver. This isn't at strange hours on strange days, this is on weekends before 7. They call say they dont have a driver or will need to pay for a secondary delivery company to fill the order, hoping we cancel which we often do. Rude and very unprofessional staff.
RT
Robert Tank
Dec 23, 2025
1.0
Slowest delivery in town, constantly sending the wrong order then not taking any accountability for said wrong order. Hire a full time delivery person. we live far away from major cities so using 3rd party delivery sucks for the customer, and makes the employees look bad.