McDonald's

2.8
1287 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8200 32nd St, Richland, MI
49083, United States

Hours

Reviews

2.8
1,287 reviews
5 stars
256
4 stars
241
3 stars
209
2 stars
147
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and kitchen.

Staff Attitude

While some staff were noted for being friendly, many reviews mentioned a lack of professionalism and negative attitudes from employees.

Order Accuracy

Numerous customers experienced problems with order accuracy, often receiving the wrong items or incomplete orders.
  • LS
    Larry Stebbins
    Nov 13, 2025
    1.0
    five stars on restroom cleanliness 0 on service 🐕‍🦺 to customers at the counter treating us as if we weren't there. Customers eating came back for a juice.
  • EJ
    Evan Johnson
    Nov 11, 2025
    1.0
    Worst McDonald's ive ever been to twice now my burgers were cold fries soggy and cold my coworker food all cold poorly made his coffee was cold. Absolutely ridiculous. Workers move like molasses. Dont go here spend your money elsewhere seriously.
  • FW
    Frances Whalen
    Nov 4, 2025
    1.0
    They’re always nice at this location but they ALWAYS mess up my order. This evening they gave me a mcchicken with two bottom buns that was stale. The McNuggets I got were also old.
  • MH
    MELISSA HERNANDEZ
    Oct 28, 2025
    5.0
    The service providers,especially Neisha and Carolyn are so kind! Food was hot and fast. Lots of smiles, especially being early morning. A true blessing.
  • AF
    AJ Ferguson
    Oct 25, 2025
    2.0
    Service is bad. And you can't even tell who's staff and who's not Also the table are sticky Edit; ok originally it was an one star but I got an free milkshake

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8200 32nd St, Richland, MI?

McDonald's regular dining hours are from 6:00 AM to 11:00 PM daily.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.