Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Redford, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and order inaccuracies, leading to frustration.
Food Quality
Many reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches.
Customer Service
Numerous complaints highlighted rude or unhelpful staff, with some customers feeling disrespected during their interactions.
Cleanliness
While some customers noted cleanliness in certain areas, there were also reports of unsanitary conditions and hygiene concerns.
Inconsistency
Customers experienced inconsistent product quality and service, with varying experiences reported on different visits.
JC
Jan Carter
Feb 10, 2026
2.0
I love coming to this dunkin a lot!!🥰💕 I come here for all of my chai or iced matcha latte runs. However I can't say I had the best experience here today.😕 So I came here today with my mother and this woman wearing a black hijab took our order. When I ordered the new chocolate covered strawberry refresher she looked at me like I was an alien that spoke a foreign language-🙎🏾♀️ So I finished ordering what I wanted and she seemed very upset when it came to making me and my mother's drinks. It appeared that she had something better to do. I had ordered a brownie batter donut and she kind of tossed the donut at me with a slightly annoyed look on her face. There was no "here's your donut" or anything!😃 I said thank you to her and she just went on without replying. Don't get me wrong, I di not expect to be treated like a princess everywhere I go, but when I order something, I do expect the tiniest bit of kindness. I love dunkins drinks and desserts, but the mean and annoyed attitudes rubbed me the wrong way. 🤷🏽♀️
SS
Seemore
Feb 4, 2026
1.0
I've been here a few times. Ordered the same thing. Everything bagel toasted with cream cheese. Every time they can't or just won't toast the bagel. Find a Tim Hortons.
SP
Sree Pathi.kadali
Feb 2, 2026
1.0
I went to this Dunkin because it’s the only Dunkin in my way to office and I went to this Dunkin couple of times and THEY GAVE ME WRONG ORDER EVERY SINGLE TIME,I Ordered hot mocha coffee asked her twice for the confirmation at drive tru and she gave me some sugary drink with island shot and the way the lady cashier talks is ridiculous and rude.
LT
Lisa Thomas
Jan 30, 2026
4.0
They are always so nice to my girls, and even gave them an extra doughnut
SS
superranger14
Jan 19, 2026
1.0
Every time I come to this particular Dunkin! My food is cold or order is wrong! I only came to this location 2 times and it need help! Customer service is horrible! Very dry and transactional. No a great start to my morning! Will never come back and will tell everyone I know not to patronize at this location! Gross