McDonald's

3.0
1980 reviews
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Business Details

25830 Plymouth Rd, Redford Township, MI
48239, United States
(313) 937-8210
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25830 Plymouth Rd, Redford Township, MI
48239, United States

Hours

Reviews

3.0
1,980 reviews
5 stars
531
4 stars
339
3 stars
358
2 stars
178
1 star
574

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and poor food handling practices.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.

Management Issues

Feedback indicated a lack of effective management, with reports of unresponsive staff and poor handling of customer complaints.
  • MM
    mykidsarerad
    2 days ago
    4.0
    Young man at 1st window was very friendly. It's hit or miss with this location.
  • HJ
    Heather Johnson
    2 days ago
    1.0
    This has to be the worst McDonalds in Southeastern Michigan.
  • TB
    Tj B
    Nov 8, 2025
    1.0
    Never amazes me how slow and stupid they are at this one. The one on telegraph is definitely better
  • SS
    sjj
    Nov 6, 2025
    1.0
    im very disappointed everything is rated a zero. the staff, food, effort, and care , they taking forever i was in there for more than 2 hours waiting for my order and still havent got it, then they throw all your fries out your bag. they’re rude, they need to get shut down
  • RT
    Robert Timbs
    Oct 31, 2025
    3.0
    3 nights in a row, I went in there after work. To get 2 double quarter pounder with cheese meals, large and each day when I got back home, there were like 2 onions on each one. All 3 times and no catch up. And mustard at all. And I even explained to them to please make sure there's ketchup and mustard and all 3 times there was none. The fries were excellent. The hamburgers were terrible. October thirty first halloween.I went to the drive through.It went fast.The two times before that, I went inside to order.And I waited at the register for fifteen minutes each time before someone even came to the.Register to take my cash. There were plenty of employees inside all who were paying attention to the drive through only
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Redford Township is open 24 hours every day of the week.

What are the drive-through hours for this McDonald's?

The drive-through is open 24 hours a day, seven days a week.