Brand Certified
Tropical Smoothie Cafe
2.6(205 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
9019 Telegraph Road, Redford Charter Township, MI
48239, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(313) 740-7397
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/mi/redford-charter-township/9019-telegraph-road
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Tropical Smoothie Cafe
9019 Telegraph Road, Redford Charter Township, MI
48239, United States
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
2.6
205 reviews
5 stars
58
4 stars
17
3 stars
13
2 stars
13
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rudeness and lack of acknowledgment from staff.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders and poorly made smoothies.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and at the drive-thru.
Staff Training
There were numerous calls for better training for staff, particularly in customer service and food preparation.
Store Conditions
Several reviews noted unpleasant odors and cleanliness issues within the store.
- DEDanielle Ewing5 days ago1.0This is truly the worst Tropical smoothie in Michigan. Most of the time I decide to even go to this one they don’t have something, or aren’t able to serve people or are closed for that time. They can take a minute to get the food out when they actually are finally taking costumers. It’s just sad.
- TKTj KingFeb 21, 20261.0Smoothie was very nasty, I see why this place was so empty, Smoothie didn’t have any taste, he remade the smoothies and they were still nasty. Don’t recommend this location at all:(
- JLJoi LoveFeb 16, 20261.0On 2/16/26. I placed an order online to be picked up at 11:35. When got to the store and pulled to the drive up speaker I was told by the manager that my order can't be filled due there not being any cups and I said then I need a refund then she proceeded to be rude and unprofessional and lacked customer service. She claimed it will take 2-3 days to get a refund. I stated I wanted a receipt which I got but nowhere did it say a refund on it. Or would be processed. Then when I called back at 545 pm the person answered the phone and I asked for Eric whom another employee had told me he was another manager. The same unprofessional lady from earlier today said he wasn't there and wasn't going to be there. And she asked if she could help me and I asked her if she was the same person from this morning and if she was then No she can't help me . She literally called me by name and said oh this must Joi and stated I'm glad you know my name and then she proceeded to say Eric can't help me and the hung up. I want my money back its that simple !
- RTROLAND TENNYSONFeb 13, 20261.0Worst of the worst. They never have main ingredients that require the store to run. They wont cancel your online orders so then you are charged for it automatically. This isn't the first time. At this point I wouldn't recommend this location to anyone. Fire the whole staff.
- BSBrendan SullivanFeb 10, 20261.0I was promised a refund a month ago because I got the wrong order. I even spoke to the GM at this store. Never got my refund, and I was nothing but pleasant with them after already wait over a week the first time they promised a refund. Do not recommend this location at all. Absolutely pathetic service.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.
What types of pickup and delivery services are available at Tropical Smoothie Cafe?
They offer in-store pickup, curbside pickup, delivery, and same day delivery services.
Can customers order ahead using an app for Tropical Smoothie Cafe?
Yes, customers can order ahead using the Tropical Smoothie mobile app available on both Apple App Store and Google Play Store.
Does Tropical Smoothie Cafe provide a drive-through service?
Yes, Tropical Smoothie Cafe offers a drive-through service daily during their regular hours.
What is the address and contact phone number for Tropical Smoothie Cafe in Redford Charter Township?
The cafe is located at 9019 Telegraph Road, Redford Charter Township, MI 48239. You can contact them at +1 313-740-7397.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What kind of meals and food categories are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals, featuring smoothies, wraps, salads, sandwiches, flatbreads, acai bowls, and various healthy options.
What nearby places could visitors check out before or after visiting Tropical Smoothie Cafe?
Visitors can explore nearby spots such as Fresh Fish House for seafood dining, Walmart for shopping needs, and Starbucks for coffee. Also, ALDI supermarkets and Jimmy John's sandwich shop are close by.
How can the proximity to Western Union benefit customers of Tropical Smoothie Cafe?
Since Western Union is nearby, customers visiting Tropical Smoothie Cafe can conveniently handle money transfer services before or after their meal.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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