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Tropical Smoothie Cafe

2.6
(205 reviews)

Business Details

9019 Telegraph Road, Redford Charter Township, MI
48239, United States
(313) 740-7397

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9019 Telegraph Road, Redford Charter Township, MI
48239, United States

Hours

Reviews

2.6
205 reviews
5 stars
58
4 stars
17
3 stars
13
2 stars
13
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of acknowledgment from staff.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and poorly made smoothies.

Wait Times

Customers frequently complained about long wait times for orders, both in-store and at the drive-thru.

Staff Training

There were numerous calls for better training for staff, particularly in customer service and food preparation.

Store Conditions

Several reviews noted unpleasant odors and cleanliness issues within the store.
  • DE
    Danielle Ewing
    5 days ago
    1.0
    This is truly the worst Tropical smoothie in Michigan. Most of the time I decide to even go to this one they don’t have something, or aren’t able to serve people or are closed for that time. They can take a minute to get the food out when they actually are finally taking costumers. It’s just sad.
  • TK
    Tj King
    Feb 21, 2026
    1.0
    Smoothie was very nasty, I see why this place was so empty, Smoothie didn’t have any taste, he remade the smoothies and they were still nasty. Don’t recommend this location at all:(
  • JL
    Joi Love
    Feb 16, 2026
    1.0
    On 2/16/26. I placed an order online to be picked up at 11:35. When got to the store and pulled to the drive up speaker I was told by the manager that my order can't be filled due there not being any cups and I said then I need a refund then she proceeded to be rude and unprofessional and lacked customer service. She claimed it will take 2-3 days to get a refund. I stated I wanted a receipt which I got but nowhere did it say a refund on it. Or would be processed. Then when I called back at 545 pm the person answered the phone and I asked for Eric whom another employee had told me he was another manager. The same unprofessional lady from earlier today said he wasn't there and wasn't going to be there. And she asked if she could help me and I asked her if she was the same person from this morning and if she was then No she can't help me . She literally called me by name and said oh this must Joi and stated I'm glad you know my name and then she proceeded to say Eric can't help me and the hung up. I want my money back its that simple !
  • RT
    ROLAND TENNYSON
    Feb 13, 2026
    1.0
    Worst of the worst. They never have main ingredients that require the store to run. They wont cancel your online orders so then you are charged for it automatically. This isn't the first time. At this point I wouldn't recommend this location to anyone. Fire the whole staff.
  • BS
    Brendan Sullivan
    Feb 10, 2026
    1.0
    I was promised a refund a month ago because I got the wrong order. I even spoke to the GM at this store. Never got my refund, and I was nothing but pleasant with them after already wait over a week the first time they promised a refund. Do not recommend this location at all. Absolutely pathetic service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular operating hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 8:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Tropical Smoothie Cafe

Tropical Smoothie Cafe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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