Tropical Smoothie Cafe

Reviews

• ST

  Shassloan Timmons

  Nov 17, 2025
  5.0
  🥰I "LOVE" this location now!!! This is my preferred store. I live very close by and this is the store that I prefer to come to and have been coming to for years, until I had to switch locations because the male manager before the new crew was horrible. HE WAS SO UNPROFESSIONAL AND DISRESPECTFUL. HE DIDN'T MIND ARGUING; EVEN WHEN HE WAS WRONG.🧐 You did not know if you were going to get into an argument or not; when going there, He allowed them to be just as rude as he was. He would let you know that he was frustrated and tired because he was overworked from being short staffed. They would stare at you and not greet you. They would walk away from you. They will get your order wrong and you would have to decide to either tell them or deal with it because you didn't want to argue.🤨 🌟On the brighter side, The new staff with Sierra and Lizz, the morning crew is absolutely beautiful. That is the time that I usually visit the store so I can speak for that crew. Those two ladies AND the entire staff are always pleasant. I said "always pleasant" , never a bad experience. Their customer service is unspeakable, something that no longer exists. They didn't have an ingredient one day so they suggested that I substitute it with a different ingredient. I tried it and I loved it and so now there is a new smoothie called the morning crew smoothie 🤩. 🌟The staff is always pleasant. The vibe is pleasant, no matter how busy they are. The store is clean. I eat there at least once a week, if not more. I can attest from my personal experience that the store has improved greatly!!!!!!! Congratulations on the come up (Tropical Smoothie, Redford)! This is now my favorite store again! 💞💞💞💞
• BW

  Brandon Williams

  Nov 15, 2025
  1.0
  Worst TS on the MAP! It’s like whatever can go wrong will go wrong
• WW

  whitt Whitt

  Nov 5, 2025
  1.0
  Do not go here ! Customer service is horrible. They lack accountability to just do there simple job. (Make a simple smoothie)...
• AL

  Adreauna Little

  Oct 22, 2025
  1.0
  This is the worst location that I have been to, The manager does not know how to make smoothies. I literally just had three different people try to make me a smoothie, and every one of them could not make an edible smoothie including the manager. I will not come back here anymore. Would not recommend to anyone.
• TB

  Terralynn Brown

  Oct 2, 2025
  1.0
  I purchased a bowl and I could the number of blueberries and strawberries that was put on top. When she added more now it was enough granola. I asked her to make another one and this time this one didn't have any syrup on it just a bunch of fruit on top of yogurt and granola. Not to mention my smoothie was so thick I had to let it melt so I could drink it. And what is that smell when u walk in. Definitely do not waiste your time going to this location find another one. I used to come to this location and it has definitely went down. I will not be returning.

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