Tropical Smoothie Cafe

Reviews

• TJ

  Tenisha Jordan

  Jan 6, 2026
  5.0
  Although I had to wait around 25 minutes to get my smoothie, I just want to shout out to the 2 young ladies that were working. They were taking orders in drive thru , in house and preparing the food and smoothies. Although I felt that was to much for the 2 ladies to be doing, they were nice and polite. They were apologetic and really working hard trying to get the orders out. I commend them for that.
• SS

  S.

  Dec 19, 2025
  1.0
  Where are the adults? My food was made incorrectly. A caesar wrap with no Caesar dressing ?! Who is training the workers? this is horrible and I will never return. I blame whoever is running this location for the poor customer experiences. Train the workers correctly, have at least 1 person every shift that knows how to make everything I. The menu
• EW

  Eric Williams

  Dec 9, 2025
  5.0
  Toni is amazing
• MB

  Moe B

  Nov 30, 2025
  5.0
  I would like to share how great the manager Sierra is, her new team as well! Thank you for taking care of me and thank you for being efficient and a customer service Proficient, Sierra. You all are doing an awesome job and great upgrade to the store. I appreciate y'all. Happy Blessed Holidays!
• ST

  Shassloan Timmons

  Nov 17, 2025
  5.0
  🥰I "LOVE" this location now!!! This is my preferred store. I live very close by and this is the store that I prefer to come to and have been coming to for years, until I had to switch locations because the male manager before the new crew was horrible. HE WAS SO UNPROFESSIONAL AND DISRESPECTFUL. HE DIDN'T MIND ARGUING; EVEN WHEN HE WAS WRONG.🧐 You did not know if you were going to get into an argument or not; when going there, He allowed them to be just as rude as he was. He would let you know that he was frustrated and tired because he was overworked from being short staffed. They would stare at you and not greet you. They would walk away from you. They will get your order wrong and you would have to decide to either tell them or deal with it because you didn't want to argue.🤨 🌟On the brighter side, The new staff with Sierra and Lizz, the morning crew is absolutely beautiful. That is the time that I usually visit the store so I can speak for that crew. Those two ladies AND the entire staff are always pleasant. I said "always pleasant" , never a bad experience. Their customer service is unspeakable, something that no longer exists. They didn't have an ingredient one day so they suggested that I substitute it with a different ingredient. I tried it and I loved it and so now there is a new smoothie called the morning crew smoothie 🤩. 🌟The staff is always pleasant. The vibe is pleasant, no matter how busy they are. The store is clean. I eat there at least once a week, if not more. I can attest from my personal experience that the store has improved greatly!!!!!!! Congratulations on the come up (Tropical Smoothie, Redford)! This is now my favorite store again! 💞💞💞💞

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