Wendy's

3.3
880 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Port Huron, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Port Huron, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2323 Oak Street, Port Huron, MI
48060, United States

Hours

Reviews

3.3
880 reviews
5 stars
293
4 stars
175
3 stars
129
2 stars
90
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or not meeting expectations, with some items described as inedible.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and handling of customer complaints.
  • HL
    Hanna Longerbeam
    Nov 8, 2025
    1.0
    this wendy’s sucks. everytime you come here you get cold food or not what you ordered. asked for a dr pepper no ice and they made a big deal at the window saying you can buy another one. lmao why you should get what you pay for. it’s easier to not put ice in a drink than it is to.
  • TZ
    Tony Zeoli
    Oct 20, 2025
    1.0
    Gave me the wrong Food, and refuse to remake it. Do not go here
  • JJ
    Jessica Johnson
    Oct 15, 2025
    1.0
    Two orders were placed 10/15 shortly after 11:15 p.m. The first order wasn't taken correctly because the cashier was rushing instead of listening. When we asked for the manager and tried to tell him what the issue was he didn't even listen. First he said it was because he is new and when I offered the advice that he should slow down and listen he said they were on a strict timer and can't!! What??? I worked fast food for ten years and was an assistant manager for two. Nothing about how this was handled was acceptable. The excuses we were given while the manager proceeded to tell us the amount of seconds our order was at was frustrating. The second order was cancelled. I cancelled an order for two frosty blends and two medium fries(which was for my daughter because she just had her wisdom teeth pulled!!). The order was cancelled because the customer service was terrible and there was no effort to even fix it!! Shame on you for pushing sos onto your employees to the point that they can't even provide acceptable customer service or an apology. We could have made this right but at that point I was so disgusted with the managers response and lack of effort. You guys need to reevaluate your procedures and retrain!!! I feel bad for the kids working there because their training is a management issue that needs to be fixed!!!
  • AC
    AMANDA C
    Aug 28, 2025
    1.0
    Every single time I come here even when ordering on the app I am forced to park and wait over 15 minutes for my order. EVERY….SINGLE…..TIME
  • TK
    Tim King
    Jul 30, 2025
    1.0
    When they are supposed to be open until midnight and you pull up 20 minutes before they close and tell you they close in 10 minutes, which is wrong they close in 20 min . Then I pay the $25 and he ask me to pull forward when there is no one else there. He turns around and starts shaking his to the other employee like he is pissed off. Can I even trust these guys ? Did they spit in my food ? You definitely need some new afternoon shift employees. I won't be returning to this place . Sad how young people are nowadays. His parents should have raised him better. Change your if you don't want to make food until midnight. Jack......

Frequently Asked Questions About Wendy's

Is Port Huron 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.