Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service are mixed; some report friendly and helpful staff, while others mention rude behavior and long wait times.
Food Consistency
Food quality varies significantly; while some customers enjoy fresh and hot meals, others report cold food and incorrect orders.
Cleanliness
The restaurant's cleanliness is noted positively by some, but others report unsanitary conditions and dirty staff.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a need for improvement in order management.
Ambience
The dining environment receives mixed reviews, with some praising the atmosphere while others complain about noise and disorganization.
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Lee Wickings
Nov 1, 2025
1.0
We used to love going to McDonald’s but as of lately the quality and service has been anything but good in all of the restaurants. I have been pulled over to the parking area and waited for food several times and they can’t seem to get it right. I have been made late for work because of complete incompetence of the crew. I have been served the wrong food not once but 3 times in the same visit and they were rude because they didn’t get it right. Now we just expect them to get it wrong. McDonald’s you need to do better and the franchise owners needs to step in and retrain all of them. We know you won’t but you really should. Maybe secret shoppers should be sent in or the health department. Do better.
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Mark Berus
Sep 29, 2025
2.0
My burger a sloppily prepared. One pickle was not in the sandwich and one was hanging out. The edges of the meat patty were crispy hard. There was way too much ketchup, dripping all over. They didn't include napkins. None were offered in the dining room. I ordered at the kiosk and the receipt was blank. I had to go to the counter and wait for an attendant to find out if my order went through.
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AJ S. (Sensorglitch)
Aug 25, 2025
1.0
Worlds slowest mcdonalds
DD
Daytona500
Aug 11, 2025
5.0
Great food always warm and fresh. People are always friendly and happy to be there
FM
Fred Moormeier
Jul 4, 2025
5.0
McDonald's Iced Tea is a refreshing, classic favorite among fast food drinks. Freshly brewed from real tea leaves and served chilled, it offers a crisp, clean taste with just the right balance. Whether sweetened or unsweetened, it's the perfect thirst-quencher to pair with any meal.