Many customers praised the staff, particularly Chris, for being friendly, knowledgeable, and providing excellent service.
Food Quality
The food received positive feedback for being fresh and delicious, although there were some complaints about incorrect orders and missing ingredients.
Service Speed
While some customers experienced quick service, others reported long wait times for both in-store and delivery orders, indicating inconsistency in service speed.
Operational Issues
Several reviews highlighted problems with the restaurant's hours of operation, including instances of being closed early or not having delivery drivers available.
Customer Complaints
There were multiple reports of poor customer service experiences, including rude staff and incorrect orders, leading to customer dissatisfaction.
GH
gabriieal halsey
Jan 5, 2026
5.0
Phenomenal service and food! I had a great experience at this jimmy john’s with Chris , Tess , and Minnie! Thank you guys so much for:)
TS
Travis Sippo
Dec 12, 2025
5.0
The food was great but the only thing we had a issue was it was so cold in side to even enjoy our food so we had to get take out
EA
Erica Ainsworth
Dec 5, 2025
5.0
Chris and Hannah. Very friendly and knowledgeable staff. I'll be back !
JK
Jake The Snake Klein
Dec 3, 2025
5.0
Quick easy and simple. Chris and Tanya convinced me to get her chicken bacon ranch
JR
Jarid Sopha (Rombonia)
Nov 28, 2025
5.0
I come here all the time and the food is always great. I’ve never had a problem with anything. Chris and TJ always make sure we’re taken care of and things are up to snuff