Multiple customers reported dirty tables, unsanitary conditions, and unpleasant odors in the bathroom.
Service Quality
Feedback indicates inconsistent service, with some customers experiencing slow service and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food and ice cream, others reported issues with incorrect orders and unsatisfactory food quality.
Customer Experience
Several reviews highlighted positive interactions with friendly staff, but there were also complaints about feeling ignored or unacknowledged.
Operational Issues
Customers noted problems with the establishment's hours and management, including early closures and staff training deficiencies.
DP
Debra Pagel
Oct 12, 2025
1.0
the need to get some grown ppl in there tp work and at least young kids who have manners who can act professional most ppl already know what happen there a couple weeks ago. if u wanna talk about it do it in the back.room or somewhere where the whole restaurant doesn't hear it. very rude and very unprofessional..I have more to say but I wont I remain grown
MM
Matthew McKenzie
Oct 3, 2025
1.0
Really dirty. The bathroom smells.
JR
JoAnna Rouse
Sep 29, 2025
1.0
Just went there and asked for a cherry sundae with a lid, they put hard cherry cone dip on my sundae! I called them because that's gross and the lady i spoke with said that's what we have and pretty much hung up on me! Will never go there again. Every ice cream place i have ever been to has cherry sundaes or would at least inform you that they don't. So I basically got charged 6.00 for a 3.00 cone in a cup that I didn't eat, and they wouldn't replace.
SR
Service Reviewer
Aug 23, 2025
3.0
It's adequate. Nothing special nothing disappointing.
AB
Amy Belcastro
Aug 19, 2025
5.0
Amazing food! Great staff 👍 💗 Love to visit whenever I'm this way 👌
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes and malts, as well as ice cream cakes through DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Port Huron?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 8:30 PM.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the location is family-friendly, welcomes children, and has booster seats available for young guests.
Does Dairy Queen Grill & Chill provide seating and restroom facilities?
Yes, the restaurant offers both indoor and outdoor seating and has restroom facilities available.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online via their official ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/10274/.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1220 Military St, Port Huron, MI 48060-5421, United States.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Nicky D's Burgerz, Powers Diner, and Pompeii's Pizzeria & Italian Eatery, offering a variety of burger, American, and Italian cuisines.
What entertainment options are near Dairy Queen Grill & Chill?
Nearby entertainment options include The Hallway Entertainment and Escape Room Owners, offering escape rooms and fun activities for groups and families.
Are there any art or craft-related places near Dairy Queen Grill & Chill?
Yes, art enthusiasts can visit Studio 1219, Foundry, and Collective 41 located nearby, which offer art galleries, event planning, and fabric supplies.
How can I stay updated on exclusive deals and promotions at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and rewards available to customers.