Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with cold, stale, or improperly prepared food, including cold fries and sandwiches.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers expressed concerns about cleanliness, including dirty bathrooms and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and enjoyed certain menu items.
BR
Brittany Rostron
Dec 3, 2025
1.0
came thru the drive thru ordered 3 buffalo chicken sliders cheese sticks fries and a ruben meal... my Ruben had 4 thin sliced pieces of meat on it. fries were cold. chicken sliders were so hard and stale they were not edible. cheese sticks tasted frozen still those and the fries got put in my air fryer to finish cooking them. tried to call didnt get an asnwer. one time i got a hang up on me but no person to speak to. as a manger at a food establishment thats unprofessional. ill be escalating this further because this is the 3rd time ive had issues ive tried to have fixed
KS
Kenneth Slowik
Nov 27, 2025
5.0
The potato cakes are phenomenal here.Mind youThey're hash Browns, but they got the arby's twist to them.They're fantastic