Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food temperature, freshness, and incorrect orders.
Service Issues
Many reviews highlighted unprofessional and rude staff, particularly during late-night shifts.
Order Accuracy
Numerous customers experienced problems with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and playroom.
Speed of Service
Customers noted long wait times, especially during busy hours, despite some instances of quick service.
JW
Jake Walters
Jan 31, 2026
1.0
Ordered breakfast on the app. Go into the lobby, tried to press the "I'm already here" button, the app froze, then crashed. I walked to the counter to explain the situation, and I waited about 8 mins before I had to speak up and request help from the many employees walking right past me and 3 other people. No eye contact, no "I'll be with you in a moment"- nothing. I had to raise my voice and say "Hey! Can we get some help up here? We've all been waiting for more than 5 mins". They reordered my food, and had to wait another 10 mins to get 2 breakfast sandwiches, and an order of hotcakes. Ignoring the front of the store just to focus on the drive thru is very frustrating.
PH
Paul Herndon
Jan 8, 2026
1.0
This place is discussing I saw rat droppings on the floor under are table the food was terrible the fries were cold to much mayo the burgers looked like a two year old made it.and there to expensive.rude and immature employees
BS
Brett Shaw
Jan 4, 2026
3.0
Night shift needs people takes for ever only 2 cars and wait forever on your food.
SR
Stephannie Reeves
Jan 3, 2026
1.0
This mcdonalds here has messed an order of mine up for the 2nd time with a breakfast sandwich giving me my real order, when I ask for a sausage, egg and cheese with muffin.They end up giving a canadian bacon egg and cheese mcmuffin so over mcdonalds they are getting nasty with their food theres never no good deals , food never really fresh hot
BB
Brian Barber
Jan 1, 2026
3.0
Nothing really special about this place normal McDonald's Windsor drive through those kind of long and slow food was not hot fries or undercooked and greasy not the best